Bright Horizons Family Solutions Reports First Quarter of 2021 Financial Results

Bright Horizons Family Solutions^® Inc. (NYSE: BFAM), a leading provider of high-quality education and care solutions designed to help employers support employees across life and career stages, today announced financial results for the first quarter of 2021.

First Quarter 2021 Highlights (compared to first quarter 2020):

• Revenue of $391 million (decrease of 23%)
• Income from operations of $14 million (decrease of 68%)
• Net income of $7 million and diluted earnings per common share of $0.12 (decrease of 77%)

Non-GAAP measures

• Adjusted income from operations* of $14 million (decrease of 72%)
• Adjusted EBITDA* of $46 million (decrease of 43%)
• Adjusted net income* of $14 million and diluted adjusted earnings per common share* of $0.23 (decreases of 68% and 69%, respectively)

“I am pleased to report a solid start to 2021 as we continue to make strides in recovering from the COVID-19 pandemic,” said Stephen Kramer, Chief Executive Officer. “Our recovery continues to illustrate the unique strength and resilience of our model and reflects the actions we have taken to support clients, families and staff through the challenges of the past year.”

“We are thrilled to have been named one of FORTUNE Magazine’s '100 Best Companies to Work For' for the 20th time,” Kramer continued. “We are incredibly proud of the manner in which our passionate and dedicated team has stepped up during the pandemic. This honor truly demonstrates our employees commitment to preserving a trusting and caring work environment for each other, which is key in our ability to deliver high quality care, education and service to the clients and families we have the privilege to serve.”

First Quarter 2021 Results

Revenue decreased $115.5 million, or 23%, in the first quarter of 2021 from the first quarter of 2020, primarily from the impact of the COVID-19 pandemic on our operations, the associated reduction in enrollment in our open child care centers and the continued temporary closure of certain child care centers. While enrollment in our child care centers had improvements during the quarter as the economy continues to recover, our centers continue to operate below pre-COVID-19 enrollment levels during this re-ramping phase. The decrease in revenue in the full service center-based child care segment was partially offset by contributions from our back-up care and educational advisory services.

Income from operations was $13.7 million for the first quarter of 2021 compared to $43.3 million for the same period in 2020. The decrease in income from operations reflects reduced gross profit contributions in the full service center-based child care segment arising from lower enrollment as centers re-ramp and the temporary closure of certain centers, partially offset by incremental contributions from our back-up care services. Net income was $7.1 million for the first quarter of 2021 compared to net income of $30.7 million in the same 2020 period, a decrease of $23.6 million, or 77%, due to the decrease in income from operations, partially offset by a lower effective tax rate. Diluted earnings per common share was $0.12 for the first quarter of 2021 compared to $0.52 for the first quarter of 2020.

In the first quarter of 2021, adjusted EBITDA* decreased $35.2 million, or 43%, to $46.3 million, and adjusted income from operations* decreased $35.2 million, or 72%, to $13.7 million from the first quarter of 2020, due primarily to the decrease in gross profit in the full service center-based child care segment, partially offset by growth in back-up care services. Adjusted net income* decreased by $29.8 million, or 68%, to $13.9 million, due to the decrease in income from operations. Diluted adjusted earnings per common share* was $0.23 for the first quarter of 2021 compared to $0.74 for the same period in 2020.

As of March 31, 2021, the Company had more than 1,300 client relationships with employers across a diverse array of industries, and operated 1,015 child care and early education centers with the capacity to serve approximately 114,000 children and their families, of which approximately 900 child care and early education centers were open.

*Adjusted EBITDA, adjusted income from operations, adjusted net income and diluted adjusted earnings per common share are non-GAAP measures. Adjusted EBITDA represents earnings before interest, taxes, depreciation, amortization, stock-based compensation expense, impairment costs, other costs incurred due to the impact of COVID-19 including center closing costs, and duplicative corporate office costs. Adjusted income from operations represents income from operations before impairment costs, other COVID-19 related costs, and duplicative corporate office costs. Adjusted net income represents net income determined in accordance with GAAP, adjusted for stock-based compensation expense, amortization expense, impairment costs, other COVID-19 related costs, duplicative corporate office costs, and the income tax provision (benefit) thereon. Diluted adjusted earnings per common share is a non-GAAP measure, calculated using adjusted net income. These non-GAAP measures are more fully described and are reconciled from the respective measures determined under GAAP in “Presentation of Non-GAAP Measures” and the attached table “Bright Horizons Family Solutions Inc. Non-GAAP Reconciliations.”

Balance Sheet and Liquidity

Bright Horizons has a strong balance sheet, with $442 million of cash and cash equivalents and an undrawn $400 million multi-currency revolving credit facility at March 31, 2021. For the three months ended March 31, 2021, we generated approximately $68.3 million of cash from operations, compared to $64.1 million for the same period in 2020, and made modest investments in fixed assets, acquisitions and other investments of $22.3 million, compared to $13.0 million for the same period in the prior year.

2021 Outlook

As we previously disclosed, the COVID-19 pandemic has substantially disrupted our global operations. We remain focused on the ramping of our centers and the phased re-opening of the limited number of centers that remain temporarily closed, which we expect will continue throughout 2021. We remain confident in our business model, the strength of our client partnerships, the strength of our balance sheet and liquidity position, and our ability to continue to respond to changing market conditions. However, the broad effects of COVID-19, its duration and scope of the ongoing disruption, cannot be predicted and the negative financial impact to our results and future financial performance cannot be reasonably estimated. Therefore, we are not at this time and do not currently expect to provide full earnings guidance for the remainder of fiscal 2021.

Conference Call

Bright Horizons Family Solutions will host an investor conference call today at 5:00 pm ET to discuss the first quarter 2021, and the Company’s business, its strategy and near term operating expectations. Interested parties are invited to listen to the conference call by dialing 1-866-269-4260, or, for international callers, 1-323-347-3277, and asking for the Bright Horizons Family Solutions conference call moderated by Chief Executive Officer Stephen Kramer. Replays of the entire call will be available through May 26, 2021 at 1-844-512-2921, or, for international callers, 1-412-317-6671, conference ID #3920830. A link to the audio webcast of the conference call and a copy of this pr