BILL Launches New AI Agents to Power Touchless Transactions for the Fortune 5 Million

New BILL AI Agents for AP and Spend & Expense delete the workflows that bury businesses—delivering autonomous finance at unmatched scale

SAN JOSE, Calif.--(BUSINESS WIRE)-- BILL (NYSE: BILL), the intelligent finance platform trusted by half a million businesses to manage, move, and maximize their money, today announced the launch of BILL AI, BILL’s suite of intelligent AI agents and features for the Fortune 5 Million—the small and midsize businesses that power the U.S. economy. The first BILL agents and agentic-powered features autonomously collect and validate W-9s, reconcile receipts, accelerate user onboarding, and execute routine tasks, removing the friction that slows businesses down.

BILL AI Cuts Through Back Office Friction

The Fortune 500 are largely automated, but the Fortune 5 Million are stuck with manual workflows and friction. For example, more than 90% of businesses say collecting W-9s is the most painful part of doing taxes, and many spend too much time on expense management. These inefficiencies force leaders into trade-offs between running the back office and growing their business. BILL AI agents eliminate these workflows, freeing teams to focus on growth and serving their customers.

“The Fortune 5 Million deserve the same power and precision as the Fortune 500,” said René Lacerte, CEO and Founder of BILL. “BILL AI removes friction from the back office by deleting the workflows that bury businesses. With data from having made over a trillion dollars in payment transactions across a network of millions of businesses and accounting firms, we are uniquely positioned to deliver AI at a scale that is unmatched in our category. The future of fintech is touchless B2B transactions, and BILL is leading the way for SMBs.”

Agents Trained by a Trillion Dollars and a Billion Documents

BILL AI has helped accelerate billions in payments and processed more than 1.3 billion documents. Since the beginning of 2025, our AI solutions have increased fully automated bills by more than 80%, and we’ve stopped 8 million fraud attempts in FY25 alone. With data from over $1 trillion in transactions across a network of 8 million members, we currently serve nearly half a million businesses and 9,000 accounting firms—this scale makes BILL the trusted AI solution for SMBs, with agents that are smarter, faster, and more reliable from the start.

Agents that Delete Workflows, Deliver Touchless Transactions

BILL’s new AI agents and features automate critical financial workflows and handle routine tasks so leaders can focus on running and growing their businesses:

BILL W-9 Agent:

• Touchless tax compliance that eliminates over 80% of manual steps for collecting W-9s. First-of-its-kind agent autonomously requests and pre-validates W-9s from vendors. It can erase most of the work associated with collecting up to 3 million W-9s, saving BILL customers an estimated 650,000 hours.
• In the coming weeks, the agent is expected to be available to 170,000+ businesses, making tax compliance faster, easier, and more reliable.

BILL Reconciliation Agent:

• Touchless receipts agent that automatically codes transactions, so receipts reconcile themselves. Provides full visibility into expenses, helping finance teams stay organized and compliant.
• In early rollout, transactions processed entirely by AI increased 533%, at 92% accuracy.
• Within six months, expected to scale to 40,000+ businesses that are managing 70 million+ receipts annually—with the ultimate goal of making receipts touchless.

In addition, BILL’s new agentic-powered onboarding will deliver a more intuitive setup for new Spend & Expense users tailored to each business, so employees can start spending compliantly from day one. The new agentic-powered BILL Assistant will also provide personalized, instant answers, intelligent recommendations, and complete tasks on behalf of customers—so they can spend less time managing the back office and more time growing their business.

SMBs and Accountants Welcome BILL AI Agents

Eric Cohen, Head of Technology, Hiline

“Before BILL’s W-9 Agent, collecting and validating 1,500 W-9s was an endless cycle of manual follow-ups and back-and-forth emails. It drained capacity from our team and slowed down onboarding for new vendors. Now BILL’s W-9 Agent is a complete game changer by automating the entire process by chasing, validating, and organizing forms with zero friction. It will save us a full quarter of work, and let our team stay focused on driving exceptional value for our clients.”

Ellie Schad, Senior Accountant, Easy Mile Fitness

“We engage with over 300 vendors, and handling W-9 collection costs us time and resources—it’s a tedious and manual process with all the follow-ups and validations. The BILL W-9 Agent has introduced an innovative way to streamline how we engage with vendors. We see great potential for it to enhance our W-9 collection process for our growing fitness operations and are excited to implement it.”

To learn more about BILL AI and our AI agents, read our blog and visit our website.

About BILL

BILL (NYSE: BILL) is the intelligent finance platform trusted by nearly half a million businesses and their accountants to manage, move, and maximize their money. BILL powers businesses ranging from fast-moving startups to growing companies with complex operations. We use AI to deliver strategic finance capabilities in one integrated platform that includes AP, AR, expenses, forecasting, procurement and more. With a member network of more than 8 million, BILL’s platform processes ~1% of US GDP annually. Headquartered in San Jose, California, BILL is a trusted partner of leading U.S. financial institutions, accounting firms, and software providers. For more information, visit bill.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20251028682021/en/

Press Contact:

Lauren Johns

pr@hq.bill.com

IR Contact:

Jun Wang

junwang@hq.bill.com

Source: BILL