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Independent Publisher Implements Bridgeline’s HawkSearch

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Bridgeline Digital, Inc. announced that a large independent publishing house has implemented HawkSearch on five eCommerce sites to enhance the user experience and increase revenue through personalized shopping experiences. The AI-powered search tool will improve navigation, site search, autocomplete, and recommendations for over twenty-thousand products across five websites, boosting conversions and order sizes.
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The implementation of HawkSearch by a large independent publishing house represents a strategic move to enhance user experience and potentially increase revenue through improved search functionality. From a market research perspective, the integration of AI-powered search technologies like HawkSearch is becoming increasingly important for eCommerce platforms. It directly influences customer satisfaction by simplifying product discovery and personalizing the shopping experience.

By focusing on AI to refine search capabilities, Bridgeline Digital is tapping into the growing trend of personalization in eCommerce. Personalized recommendations can lead to higher conversion rates and increased average order values, which are key performance indicators for any online retailer. The fact that this technology is being applied across five different eCommerce sites indicates a significant level of commitment and investment by the publishing house, hinting at a broader adoption of such technologies in the publishing industry.

However, the long-term success of this implementation will depend on the effectiveness of the AI algorithms and their ability to adapt to changing consumer behaviors. Moreover, the impact on Bridgeline Digital's financials will be contingent on the scalability of HawkSearch and its contribution to the publisher's sales growth.

From a technology standpoint, the deployment of HawkSearch by Bridgeline Digital showcases the company's commitment to innovation within the marketing technology landscape. HawkSearch’s AI-powered search and recommendation engine is designed to handle large inventories, which is important for publishers with extensive product catalogs.

The ability to parse through over twenty-thousand products and provide accurate, personalized recommendations requires sophisticated machine learning algorithms. These algorithms must continuously learn from user interactions to improve the relevance of search results. The effectiveness of HawkSearch in enhancing the user's online shopping journey can serve as a case study for the capabilities of AI in managing complex eCommerce environments.

It's also worth noting the potential for HawkSearch to collect valuable data on consumer search patterns and preferences. This data can be leveraged for targeted marketing campaigns and inventory management, further adding to the strategic value of the technology for the publishing house.

Analyzing the financial implications of this announcement, the adoption of HawkSearch by a significant publishing client could be indicative of Bridgeline Digital's competitive positioning in the marketing technology sector. The ability to secure such a deal suggests confidence in the company's product offering and its potential to drive customer success.

Investors might view this as a positive signal, potentially leading to an uptick in Bridgeline Digital's stock (NASDAQ: BLIN) if the market perceives this as a move that can contribute to future revenue streams. The actual financial impact will depend on the terms of the deal, the scale of the implementation and the subsequent performance metrics such as increased site engagement and conversion rates.

While the immediate revenue impact may be limited, the strategic nature of this implementation could lead to further adoption of Bridgeline Digital's technologies, both within the publishing industry and beyond. This could create a ripple effect, increasing the company's market share and potentially improving its financial outlook in the medium to long term.

WOBURN, Mass., April 03, 2024 (GLOBE NEWSWIRE) -- Bridgeline Digital, Inc. (NASDAQ: BLIN), a provider of marketing technology software, announced today that a large independent publishing house has implemented HawkSearch on five of its eCommerce sites.

HawkSearch will bolster the publisher’s growth strategy through AI-powered search within the publisher’s catalog of over twenty-thousand products across five websites. HawkSearch will make the online catalog easier to navigate through site search, autocomplete, and recommendations. For example, a user can search for “Texas Football Autobiography,” and HawkSearch will display the title “Game On,” by the Dallas Cowboys’ legend Emmitt Smith.

The publisher will use HawkSearch Recommendations to power personalized shopping experiences that increase the average size of each order. HawkSearch Recommendations is an AI-powered feature that raises site conversions by displaying results based on the shopper’s search habits and individual preferences.

Ari Kahn, CEO of Bridgeline, stated, “Our collaboration with this independent publisher reflects our ability to help grow revenue for publishers with multiple eCommerce sites. The AI-powered search capabilities of HawkSearch play a pivotal role in managing complex product inventories, offering users a streamlined and effective online shopping journey.”

About Bridgeline Digital
Bridgeline helps companies grow online revenue by increasing traffic, conversion rates, and average order value. To learn more, please visit www.bridgeline.com.

Contact:
‍Danielle Colvin
SVP of Marketing
Bridgeline Digital
press@bridgeline.com


Bridgeline Digital, Inc. provided HawkSearch, an AI-powered search tool, to the independent publishing house.

HawkSearch was implemented on five eCommerce sites.

The publisher's catalog consists of over twenty-thousand products.

HawkSearch Recommendations is an AI-powered feature that increases site conversions by displaying results based on the shopper's search habits and preferences.

Ari Kahn is the CEO of Bridgeline Digital, Inc.
Bridgeline Digital Inc.

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bridgeline digital provides solutions that transform how brands interact with their customers. bridging the gaps between marketing, content, commerce, social & insights. bridgeline enables marketers to deliver exceptional customer experiences. engage prospects and build customer relationships across multiple channels – empowering you to: attract, engage, nurture & convert! bridgeline digital helps customers maximize the performance of their complete digital experience – from websites and intranets to online stores and marketing campaigns. bridgeline enables customers to maximize revenue, improve customer loyalty, enhance employee knowledge, and reduce operational costs. the bridgeline unbound product suite deeply integrates web content management, ecommerce, emarketing, social media management, and web analytics. the bridgeline platform powers websites, online stores, portals and intranets for thousands of customers that range from small and medium-sized organizations to fortune 1000 c