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Major Retailer Selects HawkSearch to Replace Legacy Search Platform with AI-Powered Product Discovery

Beyond the initial deployment, the retailer will evaluate additional AI-powered capabilities for its digital commerce strategy.

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Bridgeline Digital (BLIN) announced that a U.S. farm, ranch and lifestyle retailer selected HawkSearch to power its digital commerce search.

The deployment will replace the retailer's existing enterprise search platform and support approximately 180,000 products across two divisions. The retailer will use HawkSearch's Hybrid Hosting and Unified Search capabilities for product and content discovery. Bridgeline said the retailer sought greater control over search infrastructure, more predictable operating costs and a platform that can scale with its digital business.

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Positive

  • Minor pointHawkSearch selection adds a U.S. retail customer replacing its existing enterprise search platform.

Negative

  • None.

News Explained

The retailer has selected HawkSearch for its search deployment, but the release says only that it will evaluate additional AI capabilities; those later features are not described as selected or included in the initial deployment, so the announcement does not establish a broader AI rollout.

Key Figures

Products in retailer catalog: Approximately 180,000 products
Products in retailer catalog
Approximately 180,000 products
Across two divisions

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WOBURN, MA / ACCESS Newswire / November 12, 2026 / Bridgeline Digital, Inc. (NASDAQ:BLIN), a leader in AI-powered product discovery and eCommerce solutions, announced today that a major U.S. farm, ranch and lifestyle retailer has selected HawkSearch to power search and product discovery across its digital commerce experience.

The competitive win will transition the retailer from its existing enterprise search platform to HawkSearch, supporting a complex eCommerce operation with approximately 180,000 products across two divisions. The retailer selected HawkSearch to provide greater control over its search infrastructure, more predictable operating costs, and a scalable platform capable of supporting its growing digital business.

The retailer selected HawkSearch as it sought greater control over its search infrastructure, more predictable operating costs, and an architecture capable of scaling alongside its growing digital business. The company will deploy HawkSearch's Hybrid Hosting and Unified Search capabilities to support product discovery across its extensive assortment of products.

Built for High-Volume Commerce

The retailer operates two major divisions with approximately 90,000 products each, supported by shared product data and a digital catalog spanning farm and ranch, home, hardware, outdoor and sporting goods categories. The retailer also maintains a substantial network of retail locations across multiple U.S. states.

As digital traffic and catalog complexity each continue to grow, the retailer required a platform capable of supporting high-volume search while providing greater flexibility over how products and content are indexed and discovered.

HawkSearch's Hybrid Hosting architecture will provide dedicated infrastructure designed for the retailer's traffic requirements, while Unified Search will create a foundation for more intelligent product and content discovery.

Creating a Foundation for AI-Powered Shopping

Beyond the initial search deployment, the retailer will be evaluating additional AI-powered capabilities as part of its broader digital eCommerce strategy.

The retailer selected a platform that can support its AI strategy today, with HawkSearch already offering intelligent product discovery and conversational shopping capabilities that can extend the customer experience beyond traditional search.

"This win demonstrates HawkSearch's ability to compete in large-scale eCommerce environments where performance, scalability and cost predictability all matter," said Ari Kahn, President and CEO of Bridgeline Digital. "This retailer operates a high-volume digital commerce environment with a large and growing product catalog. HawkSearch gives them an enterprise foundation for search today while creating a path toward more intelligent, AI-powered shopping experiences in the future."

About Bridgeline
Bridgeline helps companies accelerate online revenue by improving traffic, conversion rates, and average order value through AI-powered commerce technology. Its HawkSearch platform delivers advanced search, personalization, and merchandising capabilities for B2B and B2C enterprises across high-growth industries.

Learn more at: www.hawksearch.com and www.bridgeline.com.

Contact:
Kelly Maltman
SVP of Marketing
Bridgeline Digital
press@bridgeline.com

SOURCE: Bridgeline Digital



View the original press release on ACCESS Newswire

FAQ

AI-generated questions and answers. How Rhea-AI works. Not financial advice.

What retailer deployment did Bridgeline Digital announce for HawkSearch?

An unnamed U.S. farm, ranch and lifestyle retailer selected HawkSearch to replace its existing enterprise search platform. The deployment will support approximately 180,000 products across two divisions.

Will the new HawkSearch retail customer adopt additional AI shopping capabilities?

The retailer will evaluate additional AI-powered capabilities beyond the initial search deployment as part of its broader digital commerce strategy. This is an evaluation, rather than a commitment to deploy those additional capabilities.

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