Pharmacy Chooses Bridgeline's Celebros Search to Elevate Their New eCommerce Website Experience
01/13/2021 - 09:30 AM
WOBURN, Mass., Jan. 13, 2021 (GLOBE NEWSWIRE) -- Bridgeline Digital, Inc. (NASDAQ: BLIN), a provider of cloud-based marketing technology software, announced today that an award-winning pharmacy group in Ireland has selected Bridgeline's Celebros search to power their newly launched eCommerce site. The company will utilize Bridgeline's Celebros search to enhance their site search as a means of implementing its core value of excellent customer care into the online experience.
The pharmaceutical company has developed a nationally renowned reputation for putting the customer first and recognizes the importance of a seamless shopping experience. As they launched their new eCommerce site, the customer experience was top of mind with their leadership. The advanced artificial intelligence that Celebros provides gives the company the capabilities to accurately provide results for complicated search queries such as "diabetes" or symptoms such as "headache" or "pain relief."
The pharmacy will utilize Celebros’ natural language processing (NLP) as well as its instant search results. In addition, the latest generation of Celebros AutoComplete returns immediate query suggestions and matching product recommendations, making it easy for online customers to find products and get straight to the product detail page. This adaptable and highly-sophisticated solution is ideal for complicated search queries related to physical symptoms and difficult medication names.
"We're so pleased to be included in the online presence of our new customer," says Ari Kahn, CEO at Bridgeline. "I am confident that our Celebros software's advanced Artificial Intelligence will increase revenue for their business and ensure their legacy of excellent customer care as they enter the eCommerce market."
About Bridgeline Digital
Contact:
Jeremy LaDuque
EVP of Marketing
Bridgeline Digital
press@bridgeline.com
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Industry
Software Publishers
Sector
Information
Tags
Technology Services, Information Technology Services, Information, Software Publishers
Country
US
City
Woburn
About BLIN
bridgeline digital provides solutions that transform how brands interact with their customers. bridging the gaps between marketing, content, commerce, social & insights. bridgeline enables marketers to deliver exceptional customer experiences. engage prospects and build customer relationships across multiple channels – empowering you to: attract, engage, nurture & convert! bridgeline digital helps customers maximize the performance of their complete digital experience – from websites and intranets to online stores and marketing campaigns. bridgeline enables customers to maximize revenue, improve customer loyalty, enhance employee knowledge, and reduce operational costs. the bridgeline unbound product suite deeply integrates web content management, ecommerce, emarketing, social media management, and web analytics. the bridgeline platform powers websites, online stores, portals and intranets for thousands of customers that range from small and medium-sized organizations to fortune 1000 c
