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Certificate Hero Selected by Brown & Brown to Streamline Certificate Issuance

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Brown & Brown (BRO), a leading global insurance brokerage, has selected Certificate Hero's SaaS platform to modernize its certificate of insurance (COI) issuance process. The partnership aims to streamline operations through intelligent automation that integrates with Brown & Brown's existing agency management systems. Certificate Hero's technology will help automate manual workflows, speed up certificate delivery, and enhance accuracy across operations. The implementation aligns with Brown & Brown's customer-first approach and demonstrates their commitment to adopting transformative technologies to meet evolving commercial insurance needs.
Brown & Brown (BRO), una delle principali società di intermediazione assicurativa a livello globale, ha scelto la piattaforma SaaS di Certificate Hero per modernizzare il processo di emissione dei certificati di assicurazione (COI). La collaborazione mira a ottimizzare le operazioni attraverso un'automazione intelligente che si integra con i sistemi di gestione delle agenzie esistenti di Brown & Brown. La tecnologia di Certificate Hero aiuterà ad automatizzare i flussi di lavoro manuali, accelerare la consegna dei certificati e migliorare la precisione nelle operazioni. L'implementazione è in linea con l'approccio orientato al cliente di Brown & Brown e dimostra il loro impegno nell'adottare tecnologie trasformative per rispondere alle esigenze in continua evoluzione dell'assicurazione commerciale.
Brown & Brown (BRO), una destacada correduría de seguros global, ha seleccionado la plataforma SaaS de Certificate Hero para modernizar su proceso de emisión de certificados de seguro (COI). La alianza busca optimizar las operaciones mediante una automatización inteligente que se integra con los sistemas de gestión de agencias existentes de Brown & Brown. La tecnología de Certificate Hero ayudará a automatizar los flujos de trabajo manuales, acelerar la entrega de certificados y mejorar la precisión en las operaciones. La implementación está alineada con el enfoque centrado en el cliente de Brown & Brown y demuestra su compromiso con la adopción de tecnologías transformadoras para satisfacer las necesidades cambiantes del seguro comercial.
글로벌 선도 보험 중개사인 Brown & Brown(BRO)은 보험 증명서(COI) 발급 프로세스를 현대화하기 위해 Certificate Hero의 SaaS 플랫폼을 선택했습니다. 이번 파트너십은 Brown & Brown의 기존 에이전시 관리 시스템과 통합되는 지능형 자동화를 통해 운영 효율성을 높이는 것을 목표로 합니다. Certificate Hero의 기술은 수작업 워크플로 자동화, 증명서 전달 속도 향상, 운영 전반의 정확성 강화를 지원합니다. 이 도입은 고객 중심 접근 방식을 중시하는 Brown & Brown의 방침과 부합하며, 변화하는 상업 보험 수요에 대응하기 위한 혁신 기술 도입 의지를 보여줍니다.
Brown & Brown (BRO), un courtier en assurance mondial de premier plan, a choisi la plateforme SaaS de Certificate Hero pour moderniser son processus d'émission des certificats d'assurance (COI). Ce partenariat vise à rationaliser les opérations grâce à une automatisation intelligente intégrée aux systèmes de gestion d'agence existants de Brown & Brown. La technologie de Certificate Hero permettra d'automatiser les flux de travail manuels, d'accélérer la délivrance des certificats et d'améliorer la précision des opérations. Cette mise en œuvre s'aligne sur l'approche centrée sur le client de Brown & Brown et témoigne de leur engagement à adopter des technologies transformatrices pour répondre aux besoins évolutifs de l'assurance commerciale.
Brown & Brown (BRO), ein führender globaler Versicherungsmakler, hat die SaaS-Plattform von Certificate Hero ausgewählt, um den Prozess der Ausstellung von Versicherungszertifikaten (COI) zu modernisieren. Die Partnerschaft zielt darauf ab, die Abläufe durch intelligente Automatisierung zu optimieren, die in die bestehenden Agenturverwaltungssysteme von Brown & Brown integriert wird. Die Technologie von Certificate Hero wird dabei helfen, manuelle Arbeitsabläufe zu automatisieren, die Zertifikatsausstellung zu beschleunigen und die Genauigkeit in den Abläufen zu verbessern. Die Implementierung steht im Einklang mit dem kundenorientierten Ansatz von Brown & Brown und zeigt deren Engagement, transformative Technologien zur Erfüllung der sich wandelnden Anforderungen im gewerblichen Versicherungsgeschäft einzusetzen.
Positive
  • Partnership with Certificate Hero will automate and streamline certificate issuance processes
  • Integration with existing systems should improve operational efficiency
  • Technology implementation expected to reduce time and resources spent on certificate-related tasks
Negative
  • None.

DEDHAM, Mass., June 17, 2025 /PRNewswire/ -- Certificate Hero today announced that Brown & Brown, a leading global insurance brokerage, has selected its cutting-edge certificate of insurance (COI) technology to revolutionize and simplify their certificate issuance process.

Certificate Hero's flexible architecture integrates seamlessly with Brown & Brown's existing agency management systems, providing intelligent automation that dramatically reduces the time and resources spent on certificate-related tasks. By implementing Certificate Hero's advanced SaaS platform, Brown & Brown will automate manual workflows, accelerate certificate delivery and increase accuracy across its operations.

"We've always prioritized a customer-first approach, and investing in tools that elevate our customers' experience is central to that mission," said Ignus Bezuidenhout, chief information officer for Brown & Brown's Retail segment. "Certificate Hero brings a level of automation and efficiency that traditional certificate platforms simply can't match."

"Brown & Brown's selection of Certificate Hero underscores the value of modern, scalable technology in solving real operational challenges," said Michael Yanoff, CEO of Certificate Hero. "We are thrilled to support their team with a solution designed to simplify certificate issuance, boost productivity and deliver measurable results for teammates and customers."

This partnership underscores Certificate Hero's commitment to delivering innovative solutions that enhance efficiency and reliability in the insurance industry, and Brown & Brown's ongoing commitment to operational efficiency and adopting transformative technologies that meet the evolving needs of commercial insurance customers.

About Certificate Hero
Certificate Hero is a purpose-built SaaS platform designed to streamline the full lifecycle of certificate of insurance issuance and management. Leveraging advanced AI, seamless integrations, and a user-friendly interface, Certificate Hero helps insurance agencies manage COI requests of any size with speed, precision, and efficiency. Learn more at certificatehero.com.

About Brown & Brown

Brown & Brown, Inc. (NYSE: BRO) is a leading insurance brokerage firm providing enhanced customer-centric risk management solutions since 1939. With a global presence spanning 500+ locations and a team of more than 17,000 professionals, we are dedicated to delivering scalable, innovative strategies for our customers at every step of their growth journey. Learn more at BBrown.com.

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SOURCE Certificate Hero

FAQ

What technology partnership did Brown & Brown (BRO) announce in June 2025?

Brown & Brown announced a partnership with Certificate Hero to implement their certificate of insurance (COI) technology platform to streamline and automate their certificate issuance process.

How will Certificate Hero's technology benefit Brown & Brown's operations?

The technology will automate manual workflows, accelerate certificate delivery, increase accuracy, and integrate with existing agency management systems to improve operational efficiency.

Who is the CIO of Brown & Brown's Retail segment?

Ignus Bezuidenhout serves as the chief information officer for Brown & Brown's Retail segment.

What is Certificate Hero's main product offering?

Certificate Hero offers a SaaS platform that provides intelligent automation for certificate of insurance (COI) issuance and management.

How does this partnership align with Brown & Brown's strategy?

The partnership aligns with Brown & Brown's customer-first approach and commitment to adopting transformative technologies that enhance customer experience and operational efficiency.
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