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Certificate Hero Selected by Brown & Brown to Streamline Certificate Issuance

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Brown & Brown (BRO), a leading global insurance brokerage, has selected Certificate Hero's SaaS platform to modernize its certificate of insurance (COI) issuance process. The partnership aims to streamline operations through intelligent automation that integrates with Brown & Brown's existing agency management systems. Certificate Hero's technology will help automate manual workflows, speed up certificate delivery, and enhance accuracy across operations. The implementation aligns with Brown & Brown's customer-first approach and demonstrates their commitment to adopting transformative technologies to meet evolving commercial insurance needs.
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Positive

  • Partnership with Certificate Hero will automate and streamline certificate issuance processes
  • Integration with existing systems should improve operational efficiency
  • Technology implementation expected to reduce time and resources spent on certificate-related tasks

Negative

  • None.

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DEDHAM, Mass., June 17, 2025 /PRNewswire/ -- Certificate Hero today announced that Brown & Brown, a leading global insurance brokerage, has selected its cutting-edge certificate of insurance (COI) technology to revolutionize and simplify their certificate issuance process.

Certificate Hero's flexible architecture integrates seamlessly with Brown & Brown's existing agency management systems, providing intelligent automation that dramatically reduces the time and resources spent on certificate-related tasks. By implementing Certificate Hero's advanced SaaS platform, Brown & Brown will automate manual workflows, accelerate certificate delivery and increase accuracy across its operations.

"We've always prioritized a customer-first approach, and investing in tools that elevate our customers' experience is central to that mission," said Ignus Bezuidenhout, chief information officer for Brown & Brown's Retail segment. "Certificate Hero brings a level of automation and efficiency that traditional certificate platforms simply can't match."

"Brown & Brown's selection of Certificate Hero underscores the value of modern, scalable technology in solving real operational challenges," said Michael Yanoff, CEO of Certificate Hero. "We are thrilled to support their team with a solution designed to simplify certificate issuance, boost productivity and deliver measurable results for teammates and customers."

This partnership underscores Certificate Hero's commitment to delivering innovative solutions that enhance efficiency and reliability in the insurance industry, and Brown & Brown's ongoing commitment to operational efficiency and adopting transformative technologies that meet the evolving needs of commercial insurance customers.

About Certificate Hero
Certificate Hero is a purpose-built SaaS platform designed to streamline the full lifecycle of certificate of insurance issuance and management. Leveraging advanced AI, seamless integrations, and a user-friendly interface, Certificate Hero helps insurance agencies manage COI requests of any size with speed, precision, and efficiency. Learn more at certificatehero.com.

About Brown & Brown

Brown & Brown, Inc. (NYSE: BRO) is a leading insurance brokerage firm providing enhanced customer-centric risk management solutions since 1939. With a global presence spanning 500+ locations and a team of more than 17,000 professionals, we are dedicated to delivering scalable, innovative strategies for our customers at every step of their growth journey. Learn more at BBrown.com.

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/certificate-hero-selected-by-brown--brown-to-streamline-certificate-issuance-302483916.html

SOURCE Certificate Hero

FAQ

What technology partnership did Brown & Brown (BRO) announce in June 2025?

Brown & Brown announced a partnership with Certificate Hero to implement their certificate of insurance (COI) technology platform to streamline and automate their certificate issuance process.

How will Certificate Hero's technology benefit Brown & Brown's operations?

The technology will automate manual workflows, accelerate certificate delivery, increase accuracy, and integrate with existing agency management systems to improve operational efficiency.

Who is the CIO of Brown & Brown's Retail segment?

Ignus Bezuidenhout serves as the chief information officer for Brown & Brown's Retail segment.

What is Certificate Hero's main product offering?

Certificate Hero offers a SaaS platform that provides intelligent automation for certificate of insurance (COI) issuance and management.

How does this partnership align with Brown & Brown's strategy?

The partnership aligns with Brown & Brown's customer-first approach and commitment to adopting transformative technologies that enhance customer experience and operational efficiency.