Carrier Enhances Abound Insights Assistant App to Boost Operational Insights and User Efficiency

Rhea-AI Summary

Carrier (NYSE:CARR) has announced significant enhancements to its Abound Insights Assistant app, designed to improve building management efficiency. The upgraded app now provides AI-powered insights and recommendations for over 25 categories of commercial building equipment, including HVAC, refrigeration, and controls.

Key improvements include an enhanced 'To-Do List' feature, equipment health dashboard, and Live Connect functionality that offers real-time data access and AI-generated repair recommendations. The app can now detect potential issues like refrigerant leaks and provide detailed warnings and maintenance guidance. The Site Summary feature has been updated to include reports highlighting sites and assets requiring attention.

Positive

• Enhanced AI capabilities for proactive equipment management across 25+ categories
• New features for early problem detection and preventive maintenance
• Improved operational efficiency through AI-generated repair recommendations
• Expanded functionality with Live Connect feature for real-time data access

Negative

• None.

Enhancements enable users to easily use AI-generated insights and recommendations to effectively manage equipment operations and maintenance

KENNESAW, Ga., June 25, 2025 /PRNewswire/ -- Carrier's latest enhancements to its Abound Insights Assistant app further empowers building managers and facilities teams to manage equipment operations proactively, while helping them streamline maintenance activities. Carrier Abound is part of Carrier Global Corporation (NYSE: CARR), global leader in intelligent climate and energy solutions.

The Carrier Abound Insights Assistant app provides actionable insights and recommendations for over 25 categories of equipment in commercial buildings, including HVAC, refrigeration and controls. These insights are powered by the award-winning Abound Insights AI platform, which analyzes equipment performance across a building portfolio and provides recommendations to building managers directly through the app.

As an example of insight in action, a user may receive a notification indicating a suspected refrigerant leak in a chiller, prompting the user to check the refrigerant level. The insight will provide detailed information about the problem and warnings, such as the risk of potential compressor damage. The user can then proactively schedule a site visit for inspection.

"As we continue to innovate and expand our offerings, we are also empowering our customers with tools that enhance their efficiency and productivity," stated Yasir Qureshi, General Manager, Carrier Abound. "By integrating cutting-edge technology with user-friendly solutions, we are streamlining operations and enabling customers to attain exceptional building performance."

The app's 'To-Do List' feature provides a more efficient user experience. An equipment health dashboard offers insights into energy efficiency and potential equipment failures, and a quick access filter has been added for equipment categories. This enables users to prioritize, plan and allocate tasks based on the health of connected equipment and the skills required for resolution. Each 'To-Do' task for equipment includes AI-generated repair recommendations and service history, providing technicians with important information needed to resolve issues successfully.

The Live Connect feature now facilitates a seamless workflow by offering live data access, AI-generated health status, and detailed repair recommendations for connected equipment. Additionally, users can access new features to identify trends for comprehensive data analysis. The Site Summary feature now includes reports to highlight sites and assets that require attention.

Carrier Abound continues to innovate and enhance offerings, empowering users with solutions to manage buildings and help make them more efficient, comfortable and sustainable.

For more information on Carrier Abound and how it can transform building operations, visit www.abound.carrier.com.

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier. 

Carrier. For the World We Share.

Contact:	Shawn Menezes
	shawn.menezes@carrier.com

 

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SOURCE Carrier Global Corporation

FAQ

What new features has Carrier (CARR) added to the Abound Insights Assistant app?

Carrier has added enhanced 'To-Do List' features, an equipment health dashboard, Live Connect functionality for real-time data access, and improved Site Summary reports with AI-generated insights and recommendations.

How many equipment categories does the Carrier Abound Insights Assistant app now support?

The app provides actionable insights and recommendations for over 25 categories of equipment in commercial buildings, including HVAC, refrigeration and controls.

What specific maintenance issues can the Carrier Abound app detect?

The app can detect issues such as suspected refrigerant leaks in chillers and provides detailed information about problems, warnings, and potential risks like compressor damage.

How does the Live Connect feature in Carrier's Abound app work?

Live Connect provides real-time data access, AI-generated health status, and detailed repair recommendations for connected equipment, enabling comprehensive trend analysis and efficient problem resolution.

What is included in the Carrier Abound app's To-Do List feature?

The To-Do List includes equipment health insights, AI-generated repair recommendations, service history, and allows users to prioritize tasks based on equipment health and required skills for resolution.