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The Cigna Group Reports Strong First Quarter 2025 Results, Raises 2025 Outlook

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The Cigna Group (NYSE: CI) reported strong Q1 2025 results with total revenues increasing 14% to $65.5 billion. The company achieved shareholders' net income of $1.3 billion ($4.85 per share), compared to a net loss in Q1 2024. Adjusted income from operations reached $1.8 billion ($6.74 per share). Key highlights include: - Completed divestiture of Medicare businesses to HCSC on March 19th, 2025 - Total pharmacy customers grew 3% to 122.3 million - Evernorth Health Services saw 16% revenue growth and 5% increase in adjusted income - Cigna Healthcare's adjusted revenues rose 9% - Year-to-date share repurchases of 8.2 million shares for $2.6 billion The company raised its 2025 outlook, projecting adjusted income from operations of at least $29.60 per share, a $0.10 increase from previous guidance.
Il Gruppo Cigna (NYSE: CI) ha riportato solidi risultati nel primo trimestre 2025 con un aumento dei ricavi totali del 14% a 65,5 miliardi di dollari. La società ha realizzato un utile netto per gli azionisti di 1,3 miliardi di dollari (4,85 dollari per azione), rispetto a una perdita netta nel primo trimestre 2024. L'utile operativo rettificato ha raggiunto 1,8 miliardi di dollari (6,74 dollari per azione). I punti salienti includono:
  • Completata la cessione delle attività Medicare a HCSC il 19 marzo 2025
  • I clienti totali della farmacia sono cresciuti del 3% raggiungendo 122,3 milioni
  • Evernorth Health Services ha registrato una crescita dei ricavi del 16% e un aumento del 5% dell'utile rettificato
  • I ricavi rettificati di Cigna Healthcare sono aumentati del 9%
  • Acquisti di azioni proprie per 8,2 milioni di azioni per un valore di 2,6 miliardi di dollari dall'inizio dell'anno
La società ha rivisto al rialzo le previsioni per il 2025, prevedendo un utile operativo rettificato di almeno 29,60 dollari per azione, con un incremento di 0,10 dollari rispetto alle indicazioni precedenti.
El Grupo Cigna (NYSE: CI) reportó sólidos resultados en el primer trimestre de 2025 con un aumento del 14% en los ingresos totales hasta 65,5 mil millones de dólares. La compañía logró un ingreso neto para los accionistas de 1,3 mil millones de dólares (4,85 dólares por acción), en comparación con una pérdida neta en el primer trimestre de 2024. El ingreso operativo ajustado alcanzó 1,8 mil millones de dólares (6,74 dólares por acción). Los aspectos más destacados incluyen:
  • Finalizada la venta de los negocios de Medicare a HCSC el 19 de marzo de 2025
  • Los clientes totales de farmacia crecieron un 3% hasta 122,3 millones
  • Evernorth Health Services registró un crecimiento de ingresos del 16% y un aumento del 5% en el ingreso ajustado
  • Los ingresos ajustados de Cigna Healthcare aumentaron un 9%
  • Recompras de acciones por 8,2 millones de acciones por 2,6 mil millones de dólares en el año hasta la fecha
La compañía elevó sus perspectivas para 2025, proyectando un ingreso operativo ajustado de al menos 29,60 dólares por acción, un aumento de 0,10 dólares respecto a la guía anterior.
시그나 그룹(NYSE: CI)은 2025년 1분기에 총 매출이 14% 증가한 655억 달러라는 강력한 실적을 보고했습니다. 회사는 주주 순이익 13억 달러(주당 4.85달러)를 기록했으며, 이는 2024년 1분기 순손실과 비교됩니다. 조정 영업이익은 18억 달러(주당 6.74달러)에 달했습니다. 주요 내용은 다음과 같습니다:
  • 2025년 3월 19일 HCSC에 메디케어 사업 매각 완료
  • 총 약국 고객 수 3% 증가하여 1억 2,230만 명 달성
  • Evernorth Health Services 매출 16% 성장, 조정 이익 5% 증가
  • Cigna Healthcare 조정 매출 9% 상승
  • 연초부터 현재까지 820만 주, 26억 달러 규모 자사주 매입
회사는 2025년 전망을 상향 조정하여 조정 영업이익을 주당 최소 29.60달러로 예상하며, 이전 가이드보다 0.10달러 증가했습니다.
Le groupe Cigna (NYSE : CI) a annoncé de solides résultats pour le premier trimestre 2025 avec une augmentation de 14 % des revenus totaux atteignant 65,5 milliards de dollars. La société a réalisé un bénéfice net pour les actionnaires de 1,3 milliard de dollars (4,85 dollars par action), contre une perte nette au premier trimestre 2024. Le revenu d'exploitation ajusté a atteint 1,8 milliard de dollars (6,74 dollars par action). Les points clés incluent :
  • Finalisation de la cession des activités Medicare à HCSC le 19 mars 2025
  • Le nombre total de clients en pharmacie a augmenté de 3 % pour atteindre 122,3 millions
  • Evernorth Health Services a enregistré une croissance de 16 % de ses revenus et une hausse de 5 % de son revenu ajusté
  • Les revenus ajustés de Cigna Healthcare ont augmenté de 9 %
  • Rachats d’actions à hauteur de 8,2 millions d’actions pour 2,6 milliards de dollars depuis le début de l’année
La société a relevé ses prévisions pour 2025, prévoyant un revenu d'exploitation ajusté d’au moins 29,60 dollars par action, soit une hausse de 0,10 dollar par rapport aux indications précédentes.
Die Cigna Gruppe (NYSE: CI) meldete starke Ergebnisse für das erste Quartal 2025 mit einem Anstieg der Gesamterlöse um 14 % auf 65,5 Milliarden US-Dollar. Das Unternehmen erzielte einen Nettogewinn für die Aktionäre von 1,3 Milliarden US-Dollar (4,85 US-Dollar je Aktie), im Vergleich zu einem Nettoverlust im ersten Quartal 2024. Das bereinigte Betriebsergebnis erreichte 1,8 Milliarden US-Dollar (6,74 US-Dollar je Aktie). Wichtige Highlights sind:
  • Abschluss des Verkaufs der Medicare-Geschäfte an HCSC am 19. März 2025
  • Die Gesamtzahl der Apothekenkunden stieg um 3 % auf 122,3 Millionen
  • Evernorth Health Services verzeichnete ein Umsatzwachstum von 16 % und eine Steigerung des bereinigten Ergebnisses um 5 %
  • Die bereinigten Umsätze von Cigna Healthcare stiegen um 9 %
  • Bis dato Aktienrückkäufe von 8,2 Millionen Aktien im Wert von 2,6 Milliarden US-Dollar
Das Unternehmen hat seine Prognose für 2025 angehoben und erwartet ein bereinigtes Betriebsergebnis von mindestens 29,60 US-Dollar je Aktie, eine Steigerung um 0,10 US-Dollar gegenüber der vorherigen Prognose.
Positive
  • Revenue growth of 14% to $65.5 billion in Q1 2025
  • Return to profitability with $1.3 billion net income vs. loss in Q1 2024
  • Strong pharmacy customer growth of 3% to 122.3 million
  • Significant share repurchase program of $2.6 billion YTD
  • Raised full-year 2025 earnings guidance by $0.10 per share
  • Evernorth Health Services revenue growth of 16% and income growth of 5%
Negative
  • Decline in Cigna Healthcare's adjusted income from operations by 4%
  • Higher Medical Care Ratio of 82.2% vs 79.9% in Q1 2024
  • Total medical customers decreased 6% to 18.0 million due to HCSC transaction
  • Pre-tax margin decline in Evernorth Health Services to 2.7% from 2.9%

Insights

Strong Q1 results with 14% revenue growth and raised 2025 guidance demonstrate operational momentum despite higher medical costs.

The Cigna Group delivered impressive Q1 2025 results with total revenues climbing 14% to $65.5 billion, driven by existing client relationship expansion and specialty pharmacy growth. While adjusted income from operations slightly decreased to $1.84 billion from $1.875 billion year-over-year, adjusted EPS increased to $6.74 from $6.47, benefiting from the company's robust share repurchase program (8.2 million shares for approximately $2.6 billion year-to-date).

Management's confidence is evident in their decision to raise the full-year 2025 outlook for adjusted EPS by $0.10 to at least $29.60, including a $25 million increase in Cigna Healthcare's expected pre-tax adjusted income.

Segment performance reveals important dynamics: Evernorth Health Services grew adjusted revenues by 16% but saw margins contract slightly to 2.7% from 2.9%. Cigna Healthcare experienced 9% revenue growth but a 4% decline in adjusted income due to rising medical costs, with MCR increasing to 82.2% from 79.9%.

The March 19th divestiture of Medicare businesses to HCSC represents a strategic portfolio realignment that reduced medical customers by 6% to 18.0 million. This transaction closed later than anticipated, negatively impacting Q1 MCR since Medicare businesses operate at higher MCRs than the rest of the portfolio.

Operational efficiency improved with the adjusted SG&A ratio decreasing to 5.8% from 6.4%, reflecting strong revenue growth and favorable business mix shifts following the divestiture. This cost discipline provides important margin protection as the company navigates varying performance across business segments.

Evernorth's 16% growth and biosimilar adoption highlight Cigna's shift toward higher-value pharmacy services despite rising medical costs.

Cigna's Q1 2025 results reveal substantive structural shifts in their healthcare business model. The 16% growth in Evernorth Health Services, particularly the 19% revenue growth in Specialty and Care Services, demonstrates the increasing importance of pharmacy benefit management and specialty medications in healthcare economics.

The explicit mention of increased Humira biosimilar adoption as a growth driver represents a significant industry inflection point. As one of the highest-grossing medications globally, Humira's transition to biosimilar alternatives creates meaningful cost management opportunities while maintaining clinical efficacy. This adoption trend validates Cigna's strategic positioning in the specialty pharmacy space.

Pharmacy customer growth of 3% (reaching 122.3 million) outpaced medical membership performance, highlighting the company's strengthening position in pharmaceutical services. The decrease in medical customers to 18.0 million directly reflects the Medicare business divestiture to HCSC, with underlying membership remaining stable when excluding this transaction.

The 230 basis point increase in Medical Care Ratio (rising to 82.2%) signals intensifying medical cost management challenges, specifically in stop loss coverage. This metric warrants close monitoring as it directly impacts profitability in the Cigna Healthcare segment, which saw adjusted income decline 4% despite 9% revenue growth.

Net medical costs payable decreased to $4.37 billion from $4.86 billion at year-end 2024, driven by the HCSC transaction. Importantly, favorable prior year reserve development remained stable at $222 million compared to $226 million in Q1 2024, indicating consistent actuarial accuracy in claims reserving despite the business mix change.

The strategic divestiture of Medicare businesses (completed March 19th) reflects Cigna's focus on commercial insurance and pharmacy services where they appear to see more sustainable growth opportunities, particularly as they build out their specialty medication capabilities.

  • Total revenues for the first quarter 2025 increased 14% to $65.5 billion
  • Shareholders' net income for the first quarter 2025 was $1.3 billion, or $4.85 per share
  • Adjusted income from operations1 for the first quarter 2025 was $1.8 billion, or $6.74 per share
  • 2025 adjusted income from operations1,2 increased to at least $29.60 per share2

BLOOMFIELD, Conn., May 2, 2025 /PRNewswire/ -- Global health company The Cigna Group (NYSE: CI) today reported strong first quarter 2025 results, reflecting growth and focused execution across its diversified portfolio of businesses.

"We are building a more sustainable health care model by successfully delivering on our series of commitments and actions to improve transparency and support for our customers and patients," said David M. Cordani, chairman and CEO of The Cigna Group. "Our strong first quarter results and increase in outlook for full-year earnings reflects the strength of our Evernorth Health Services and Cigna Healthcare growth platforms in a dynamic environment."

Shareholders' net income for first quarter 2025 was $1.3 billion, or $4.85 per share, and compares with a net loss of $0.3 billion, or $0.97 per share, for first quarter 2024.

The Cigna Group's adjusted income from operations1 for first quarter 2025 was $1.8 billion, or $6.74 per share, compared with $1.9 billion, or $6.47 per share, for first quarter 2024.

The Cigna Group completed the divestiture of its Medicare businesses to HCSC on March 19th, 20253.

A reconciliation of shareholders' net income to adjusted income from operations1 is provided on the following page and on Exhibit 1 of this earnings release.

CONSOLIDATED HIGHLIGHTS

The following table includes highlights of results and reconciliations of total revenues to adjusted revenues4 and shareholders' net income to adjusted income from operations1:

Consolidated Financial Results (dollars in millions):


Three Months Ended


March 31,

December 31,


2025

2024

2024





Total Revenues

$           65,502

$           57,255

$           65,649

Net Investment Results from Equity Method Investments4

(50)

(8)

34

Adjusted Revenues4

$           65,452

$           57,247

$           65,683





Consolidated Earnings, net of taxes




Shareholders' Net Income

$             1,323

$              (277)

$             1,424

Net Investment (Gains) Losses1

(48)

1,827

(18)

Amortization of Acquired Intangible Assets1

336

322

375

Special Items1

229

3

64

Adjusted Income from Operations1

$             1,840

$             1,875

$             1,845





Shareholders' Net Income, per share 

$               4.85

$             (0.97)

$               5.13

Adjusted Income from Operations1, per share 

$               6.74

$               6.47

$               6.64

 

  • Total revenues for first quarter 2025 increased 14% relative to first quarter 2024, reflecting growth of existing client relationships and strong specialty pharmacy growth in Evernorth Health Services.
  • The SG&A expense ratio5 and adjusted SG&A expense ratio5 were 6.4% and 5.8%, respectively, for first quarter 2025, compared to 6.5% and 6.4%, respectively, in first quarter 2024, reflecting strong revenue growth and business mix shift.
  • Year to date through May 1, 2025, the company repurchased 8.2 million shares of common stock for approximately $2.6 billion.

CUSTOMER RELATIONSHIPS

The following table summarizes The Cigna Group's medical customers and overall customer relationships:

Customer Relationships (in thousands):


As of the Periods Ended


March 31,

December 31,


2025

2024

2024





Total Pharmacy Customers6

122,283

122,767

118,304





U.S. Healthcare

16,364

17,562

17,502

International Health

1,679

1,622

1,645

Total Medical Customers6

18,043

19,184

19,147





Behavioral Care

23,416

23,801

23,932

Dental

18,466

18,443

18,258

Medicare Part D

2,558

2,571





Total Customer Relationships6

182,208

186,753

182,212

 

  • Total customer relationships6 at March 31, 2025 were 182.2 million. Excluding the impact of the HCSC transaction3, total customer relationships6 increased 1% from December 31, 2024.
  • Total pharmacy customers6 at March 31, 2025 increased 3% from December 31, 2024 to 122.3 million due to new sales and the continued expansion of relationships.
  • Total medical customers6 at March 31, 2025 decreased 6% from December 31, 2024 to 18.0 million, primarily reflecting the impact of the HCSC transaction3. Excluding the impact of the HCSC transaction3, total medical customers6 as of March 31, 2025 were consistent relative to December 31, 2024.

HIGHLIGHTS OF SEGMENT RESULTS

See Exhibit 1 for a reconciliation of adjusted income from operations1 to shareholders' net income. 

Evernorth Health Services

This segment includes the Pharmacy Benefit Services and Specialty and Care Services operating segments, which provide independent and coordinated health solutions and capabilities to enable the health care system to work better and help people live richer, healthier lives.

Pharmacy Benefit Services drives high-quality, cost-effective pharmacy care through various services such as drug claim adjudication, retail pharmacy network administration, benefit design consultation, drug utilization review, drug formulary management and access to our home delivery pharmacy. Specialty and Care Services provides specialty drugs for the treatment of complex and rare diseases, specialty distribution of pharmaceuticals and medical supplies, as well as clinical programs to help our clients drive better whole-person health outcomes through care services.

Financial Results (dollars in millions):





Three Months Ended


March 31,

December 31,


2025

2024

2024

Total Adjusted Revenues




   Pharmacy Benefit Services

$           29,742

$           26,107

$           30,273

   Specialty and Care Services

$           23,939

$           20,119

$           23,471

Adjusted Revenues4

$           53,681

$           46,226

$           53,744

Adjusted Income from Operations, Pre-Tax




Pharmacy Benefit Services

$                544

$                525

$             1,198

Specialty and Care Services

$                890

$                835

$                948

Adjusted Income from Operations, Pre-Tax1

$             1,434

$             1,360

$             2,146

Margin, Pre-Tax7

2.7 %

2.9 %

4.0 %

 

  • Evernorth Health Services first quarter 2025 adjusted revenues4 and adjusted income from operations, pre-tax1, increased 16% and 5%, respectively, relative to first quarter 2024.

  • For Pharmacy Benefit Services first quarter 2025 relative to first quarter 2024:
    • Adjusted revenues4 increased 14% reflecting growth of existing client relationships and new business.
    • Adjusted income from operations, pre-tax1, increased 4% reflecting continued affordability improvements, partially offset by strategic investments to support business growth.
  • For Specialty and Care Services first quarter 2025 relative to first quarter 2024:
    • Adjusted revenues4 increased 19% reflecting strong specialty volume growth.
    • Adjusted income from operations, pre-tax1, increased 7% reflecting strong organic growth in specialty businesses, including increased Humira biosimilar adoption, partially offset by strategic investments to support business growth. Year-over-year growth was also impacted by lower net investment income in first quarter 2025 compared to first quarter 2024.

Cigna Healthcare

This segment includes the U.S. Healthcare and International Health operating segments, which provide comprehensive medical and coordinated solutions to clients and customers. U.S. Healthcare provides medical plans and other benefits and solutions for insured and self-insured clients and individual health insurance plans. International Health provides health care solutions in our international markets, as well as health solutions for globally mobile individuals and employees of multinational organizations. U.S. Healthcare included the Medicare and related businesses until the divestiture of such businesses to Health Care Services Corporation ("HCSC")3 on March 19, 2025.

Financial Results (dollars in millions):





Three Months Ended


March 31,

December 31,


2025

2024

2024





Adjusted Revenues4,8

$            14,482

$            13,277

$            13,331

Adjusted Income from Operations, Pre-Tax1

$              1,287

$              1,340

$                 511

Margin, Pre-Tax7

8.9 %

10.1 %

3.8 %

 

  • First quarter 2025 adjusted revenues4,8 increased 9% relative to first quarter 2024, primarily reflecting premium rate increases to cover expected increases in underlying medical costs.
  • First quarter 2025 adjusted income from operations, pre-tax1, decreased 4% relative to first quarter 2024, primarily driven by a higher MCR5, partially offset by a lower SG&A expense ratio5.
  • The Cigna Healthcare MCR5 was 82.2% for first quarter 2025 compared to 79.9% for first quarter 2024. The increase for the first quarter was primarily driven by expected higher stop loss medical costs. The HCSC transaction3 closed later than the company's financial planning assumptions, increasing the first quarter Cigna Healthcare MCR5 as the Medicare businesses operate at a higher MCR5 compared to the rest of the portfolio.
  • Cigna Healthcare net medical costs payable9 was $4.37 billion at March 31, 2025 which decreased relative to $4.86 billion at December 31, 2024, and $5.66 billion at March 31, 2024, driven by the HCSC transaction3. Favorable prior year reserve development on a gross pre-tax basis was $222 million and $226 million for the three months ended March 31, 2025 and 2024, respectively.

Corporate and Other Operations

Corporate reflects interest expense, amounts not allocated to operating segments and includes intersegment eliminations. Other Operations is comprised of Corporate Owned Life Insurance ("COLI"), the Company's run-off operations and other non-strategic businesses.

Financial Results (dollars in millions):





Three Months Ended


March 31,

December 31,


2025

2024

2024





Adjusted (Loss) from Operations, Pre-Tax1

$              (411)

$              (391)

$              (424)

 

2025 OUTLOOK2

The Cigna Group's outlook2 for full year 2025 consolidated adjusted income from operations1,2 is $29.60 per share2. Additionally, this outlook includes the impact of expected future share repurchases and anticipated 2025 dividends.

(dollars in millions, except where noted and per share amounts)


 2025 Consolidated Metrics

Projection for Full Year Ending

December 31,  2025

Change from
Prior Projection

Adjusted Income from Operations, per share1,2

at least $29.60

+$0.10

Evernorth Adjusted Income from Operations, Pre-Tax1,2

at least $7,200


Cigna Healthcare Adjusted Income from Operations, Pre-Tax1,2

at least $4,125

+$25

Cigna Healthcare Medical Care Ratio2,5

83.2% to 84.2%


 

The foregoing statements represent the Company's current estimates of The Cigna Group's 2025 consolidated and segment adjusted income from operations1,2 and other key metrics as of the date of this release.  Actual results may differ materially depending on a number of factors.  Investors are urged to read the Cautionary Note Regarding Forward-Looking Statements included in this release.  Management does not assume any obligation to update these estimates.

This quarterly earnings release and the Quarterly Financial Supplement are available on The Cigna Group's website in the Investor Relations section (https://investors.thecignagroup.com/overview/default.aspx). Management will be hosting a conference call to review first quarter 2025 results and discuss full year 2025 outlook beginning today at 8:30 a.m. ET.  A link to the conference call is available in the Investor Relations section of The Cigna Group's website located at https://investors.thecignagroup.com/events-and-presentations/default.aspx

The call-in numbers for the conference call are as follows:

            Live Call
            (888) 566-1889   (Domestic)
            (773) 799-3989   (International)
            Passcode: 05022025

            Replay
            (800) 835-8067   (Domestic)
            (203) 369-3354   (International)

It is strongly suggested you dial in to the conference call by 8:15 a.m. ET.

About The Cigna Group

The Cigna Group (NYSE: CI) is a global health company committed to creating a better future built on the vitality of every individual and every community. We relentlessly challenge ourselves to partner and innovate solutions for better health. The Cigna Group includes products and services marketed under Evernorth Health Services, Cigna Healthcare, or its subsidiaries. The Cigna Group maintains sales capabilities in more than 30 markets and jurisdictions, and has more than 180 million customer relationships around the world. Learn more at thecignagroup.com.

Notes:

1. Adjusted income (loss) from operations is a principal financial measure of profitability used by The Cigna Group's management because it presents the underlying results of operations of the Company's businesses and facilitates analysis of trends in underlying revenue, expenses and shareholders' net income (loss). Adjusted income (loss) from operations is defined as shareholders' net income (loss) (or income (loss) before income taxes less pre-tax income (loss) attributable to noncontrolling interests for the segment metric) excluding net investment gains/losses, amortization of acquired intangible assets and special items. The Cigna Group's share of certain investment results of its joint ventures reported in the Cigna Healthcare segment using the equity method of accounting are also excluded. Special items are matters that management believes are not representative of the underlying results of operations due to their nature or size. Adjusted income (loss) from operations is measured on an after-tax basis for consolidated results and on a pre-tax basis for segment results. Consolidated adjusted income (loss) from operations is not determined in accordance with GAAP and should not be viewed as a substitute for the most directly comparable GAAP measure, shareholders' net income (loss). See Exhibit 1 for a reconciliation of consolidated adjusted income from operations to shareholders' net income (loss).

2. Management is not able to provide a reconciliation of adjusted income from operations to shareholders' net income (loss), on a forward-looking basis because it is unable to predict, without unreasonable effort, certain components thereof including (i) future net investment results and (ii) future special items. These items are inherently uncertain and depend on various factors, many of which are beyond The Cigna Group's control. As such, any associated estimate and its impact on shareholders' net income and total revenues could vary materially. 

The Company's outlook excludes the potential effects of any other business combinations that may occur after the date of this earnings release. The Company's outlook includes the potential effects of expected future share repurchases and anticipated 2025 dividends.

The timing and actual number of shares repurchased will depend on a variety of factors, including price, general business and market conditions, and alternate uses of capital. The share repurchase program may be effected through open market purchases in compliance with Rule 10b-18 under the Securities Exchange Act of 1934, as amended, including through Rule 10b5-1 trading plans, or privately negotiated transactions. The program may be suspended or discontinued at any time.

3. On March 19, 2025, the company completed the sale (the "HCSC transaction") of its Medicare Advantage, Medicare Individual Stand-Alone Prescription Drug Plans, Medicare and Other Supplemental Benefits, and CareAllies businesses to Health Care Services Corporation ("HCSC").

4. Adjusted revenues is used by The Cigna Group's management because it facilitates analysis of trends in underlying revenue. The Company defines adjusted revenues as total revenues excluding the following adjustments: special items and The Cigna Group's share of certain investment results of its joint ventures reported in the Cigna Healthcare segment using the equity method of accounting. Special items are matters that management believes are not representative of the underlying results of operations due to their nature or size. We exclude these items from this measure because management believes they are not indicative of past or future underlying performance of the business. Adjusted revenues is not determined in accordance with GAAP and should not be viewed as a substitute for the most directly comparable GAAP measure, total revenues. See Exhibit 1 for a reconciliation of consolidated adjusted revenues to total revenues.

5. Operating ratios are defined as follows:

  • The Cigna Healthcare medical care ratio ("MCR") represents medical costs as a percentage of premiums for all Cigna Healthcare risk products provided through guaranteed cost or experience-rated funding arrangements. Changes in percentages may be expressed in basis points ("bps").
  • SG&A expense ratio on a GAAP basis for the first quarter 2025 represents enterprise selling, general and administrative expenses of $4,213 million as a percentage of total revenue of $65.5 billion at a consolidated level. SG&A expense ratio on a GAAP basis for the first quarter 2024 represents enterprise selling, general and administrative expenses of $3,705 million as a percentage of total revenue of $57.3 billion at a consolidated level.
  • Adjusted SG&A expense ratio for the first quarter 2025 represents enterprise selling, general and administrative expenses of $3,799 million excluding special items of $414 million as a percentage of adjusted revenue at a consolidated level. Adjusted SG&A expense ratio for the first quarter 2024 represents enterprise selling, general and administrative expenses of $3,668 million excluding special items of $37 million as a percentage of adjusted revenue at a consolidated level.

6. Customer relationships are defined as follows:

  • Total medical customers includes individuals who meet any one of the following criteria: are covered under a medical insurance policy, managed care arrangement, or administrative services agreement issued by Cigna Healthcare; have access to Cigna Healthcare's provider network for covered services under their medical plan; or have medical claims that are administered by Cigna Healthcare.
  • Total customer relationships and total medical customers as of December 31, 2024, excluding the impact of the HCSC transaction3, were 179,712 thousand and 18,055 thousand, respectively.

7. Margin, pre-tax, is calculated by dividing adjusted income (loss) from operations, pre-tax by adjusted revenues for each segment.

8. The Cigna Group owns noncontrolling interests in certain operating joint ventures. As such, the adjusted revenues for the Cigna Healthcare segment only include the Company's share of the joint ventures' earnings reported in Fees and Other Revenues using the equity method of accounting under GAAP.

9. Medical costs payable within the Cigna Healthcare segment are presented net of reinsurance and other recoverables. The gross medical costs payable balance was $4.51 billion as of March 31, 2025, $5.02 billion as of December 31, 2024, and $5.86 billion as of March 31, 2024.

CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS

This press release, and oral statements made in connection with this release, may contain forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements are based on The Cigna Group's current expectations and projections about future trends, events and uncertainties. These statements are not historical facts. Forward-looking statements may include, among others, statements concerning our projected outlook for 2025 (including adjusted revenues; adjusted income from operations, including on a per share, and segment basis; adjusted SG&A expense ratio; adjusted effective tax rate; cash flow from operations; capital expenditures; shareholder dividends; weight average shares outstanding; medical care ratio; and total medical customers); future financial or operating performance, including our ability to improve the health and vitality of those we serve; future growth, business strategy and strategic or operational initiatives, including our ability to successfully implement actions across our business to strengthen our platform and build a more sustainable model for healthcare; economic, regulatory or competitive environments; capital deployment plans and amounts available for future deployment; our prospects for growth in the coming years; and other statements regarding The Cigna Group's future beliefs, expectations, plans, intentions, liquidity, cash flows, financial condition or performance. You may identify forward-looking statements by the use of words such as "believe," "expect," "project," "plan," "intend," "anticipate," "estimate," "predict," "potential," "may," "should," "will" or other words or expressions of similar meaning, although not all forward-looking statements contain such terms.

Forward-looking statements are subject to risks and uncertainties, both known and unknown, that could cause actual results to differ materially from those expressed or implied in forward-looking statements. Such risks and uncertainties include, but are not limited to: our ability to achieve our strategic and operational initiatives; our ability to adapt to changes in an evolving and rapidly changing industry; our ability to compete effectively, differentiate our products and services from those of our competitors and maintain or increase market share; price competition, inflation and other pressures that could compress our margins or result in premiums that are insufficient to cover the cost of services delivered to our customers; the potential for actual claims to exceed our estimates related to expected medical claims; our ability to develop and maintain satisfactory relationships with health care payors, physicians, hospitals, other health service providers and with producers and consultants; our ability to maintain relationships with one or more key pharmaceutical manufacturers or if payments made or discounts provided decline; changes in the pharmacy provider marketplace or pharmacy networks; changes in drug pricing or industry pricing benchmarks; our ability to invest in and properly maintain our information technology and other business systems; our ability to prevent or contain effects of a potential cyberattack or other privacy or data security incident; risks related to our use of artificial intelligence and machine learning; political, legal, operational, regulatory, economic and other risks that could affect our multinational operations, including currency exchange rates; risks related to strategic transactions and realization of the expected benefits of such transactions, as well as integration or separation difficulties or underperformance relative to expectations which could lead to an impairment charge; dependence on success of relationships with third parties; risk of significant disruption within our operations or among key suppliers or third parties; potential liability in connection with managing medical practices and operating pharmacies, onsite clinics and other types of medical facilities; the substantial level of government regulation over our business and the potential effects of new laws or regulations or changes in existing laws or regulations; uncertainties surrounding participation in government-sponsored programs and providing services to payors who participate in government-sponsored programs; the outcome of litigation, regulatory audits and investigations; compliance with applicable privacy, security and data laws, regulations and standards; potential failure of our prevention, detection and control systems; unfavorable economic and market conditions, the risk of a recession or other economic downturn and resulting impact on employment metrics, stock market or changes in interest rates; risks related to a downgrade in financial strength ratings of our insurance subsidiaries; the impact of our significant indebtedness and the potential for further indebtedness in the future; credit risk related to our reinsurers; as well as more specific risks and uncertainties discussed in our most recent report on Form 10-K and subsequent reports on Forms 10-Q and 8-K available through the Investor Relations section of www.thecignagroup.com. You should not place undue reliance on forward-looking statements, which speak only as of the date they are made, are not guarantees of future performance or results, and are subject to risks, uncertainties and assumptions that are difficult to predict or quantify. The Cigna Group undertakes no obligation to update or revise any forward-looking statement, whether as a result of new information, future events or otherwise, except as may be required by law.

THE CIGNA GROUP


Exhibit 1

COMPARATIVE SUMMARY OF FINANCIAL RESULTS (unaudited)




















Three Months Ended


Three Months Ended



March 31,


December 31,

(Dollars in millions, except per share amounts)


2025



2024


2024










REVENUES


















Pharmacy revenues


$ 48,633



$ 42,036



$ 49,941

Premiums


12,736



11,603



11,503

Fees and other revenues


3,895



3,326



3,928

Net investment income


238



290



277

Total revenues


65,502



57,255



65,649

Net investment results from certain equity method investments


(50)



(8)



34

Adjusted revenues (1)


$ 65,452



$ 57,247



$ 65,683










Shareholders' net income (loss)


$  1,323



$   (277)



$  1,424

Pre-tax adjusted income (loss) from operations by segment









Evernorth Health Services


$  1,434



$  1,360



$  2,146

Cigna Healthcare


1,287



1,340



511

Corporate and Other Operations


(411)



(391)



(424)

  Adjusted income tax expense 


(470)



(434)



(388)

Consolidated after-tax adjusted income from operations


$  1,840



$  1,875



$  1,845










Weighted average shares (in thousands) (2)


272,953



289,717



277,784

Common shares outstanding (in thousands)


269,773



284,014



273,789

SHAREHOLDERS' EQUITY at March 31,


$ 40,226



$ 41,181




SHAREHOLDERS' EQUITY PER SHARE at March 31,


$ 149.11



$ 145.00














Three Months Ended


Three Months Ended


March 31,


December 31,


2025


2024


2024

(Dollars in millions, except per share amounts)

Pre-tax

After-tax


Pre-tax

After-tax


Pre-tax

After-tax










SHAREHOLDERS' NET INCOME (LOSS)


















Shareholders' net income (loss)


$  1,323



$   (277)



$  1,424

Adjustments to reconcile adjusted income from operations









Net investment (gains) losses (3)

$     (48)

(48)


$  1,828

1,827


$     (34)

(18)

Amortization of acquired intangible assets

422

336


423

322


424

375

Special Items









Integration and transaction-related costs

216

164


37

29


98

76

Strategic optimization program

215

163



Deferred tax expenses, net

17


17


9

(Gain) loss on sale of businesses

(41)

(115)


19

(43)


(130)

(21)

Adjusted income from operations (4)


$  1,840



$  1,875



$  1,845










DILUTED EARNINGS PER SHARE


















Shareholders' net income (loss) (5)


$    4.85



$   (0.97)



$    5.13

Adjustments to reconcile to adjusted income from operations









Net investment (gains) losses (3)

$   (0.18)

(0.18)


$    6.31

6.31


$   (0.12)

(0.06)

Amortization of acquired intangible assets

1.54

1.23


1.46

1.10


1.53

1.34

Special Items









Integration and transaction-related costs

0.79

0.60


0.12

0.10


0.35

0.27

Strategic optimization program

0.79

0.60



Deferred tax expenses, net

0.06


0.06


0.03

(Gain) loss on sale of businesses

(0.15)

(0.42)


0.07

(0.15)


(0.47)

(0.07)

Adjusted income from operations (2) (4)


$    6.74



$    6.47



$    6.64


(1)  Adjusted revenues is defined as total revenues excluding the following adjustments: special items and The Cigna Group's share of certain investment results of its joint ventures reported in the Cigna Healthcare segment using the equity method of accounting. These items are excluded because they are not indicative of past or future underlying performance of our businesses.

(2) The calculation of weighted average shares includes the impact of potentially dilutive securities for the calculation of Adjusted income from operations per share.

(3) Includes Net investment gains/losses as presented in our Consolidated Statements of Income, as well as the Company's share of certain investment results of its joint ventures reported in the Cigna Healthcare segment using the equity method of accounting, which are presented within Fees and other revenues in our Consolidated Statements of Income.

(4) Adjusted income (loss) from operations is defined as shareholders' net income (loss) (or income (loss) before income taxes less pre-tax income (loss) attributable to noncontrolling interests for the segment metric) excluding the following adjustments: net investment gains/losses, amortization of acquired intangible assets and special items. The Cigna Group's share of certain investment results of its joint ventures reported in the Cigna Healthcare segment using the equity method of accounting are also excluded.

(5) For the three months ended March 31, 2024, due to the anti-dilutive effect resulting from the Shareholders' net loss for the period, the impact of potentially dilutive securities has been excluded from the calculation of weighted average shares for the calculation of diluted Shareholders' net loss per share. Weighted average shares used to calculate diluted Shareholders' net loss per share for the three months ended March 31, 2024 were 286,465 thousand. For the three months ended March 31, 2025 and December 31, 2024, the calculation of weighted average shares includes the impact of potentially dilutive securities for the calculation of diluted Shareholders net income per share.

 

INVESTOR RELATIONS CONTACT:
Ralph Giacobbe
860-787-7968
Ralph.Giacobbe@TheCignaGroup.com 

MEDIA CONTACT:
Justine Sessions
860-810-6523
Justine.Sessions@Evernorth.com

 

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SOURCE The Cigna Group

FAQ

What were Cigna's (CI) Q1 2025 earnings per share?

Cigna reported Q1 2025 shareholders' net income of $4.85 per share and adjusted income from operations of $6.74 per share.

How much revenue did Cigna (CI) generate in Q1 2025?

Cigna generated total revenues of $65.5 billion in Q1 2025, representing a 14% increase from Q1 2024.

What is Cigna's (CI) updated earnings guidance for 2025?

Cigna raised its 2025 outlook, projecting adjusted income from operations of at least $29.60 per share, a $0.10 increase from previous guidance.

How many pharmacy customers does Cigna (CI) have in Q1 2025?

Cigna reported 122.3 million total pharmacy customers in Q1 2025, representing a 3% increase from December 31, 2024.

What was Cigna's (CI) share repurchase activity in 2025?

Through May 1, 2025, Cigna repurchased 8.2 million shares of common stock for approximately $2.6 billion.
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