Counterpart Health Deploys Counterpart Assistant with Leading Accountable Care Organization

Rhea-AI Summary

Counterpart Health, a subsidiary of Clover Health (NASDAQ: CLOV), has successfully deployed its Counterpart Assistant technology at Duke Connected Care (DCC). The AI-powered physician enablement platform is now being used by primary care physicians across DCC's network of non-employed physicians.

The cloud-based AI platform integrates with existing electronic health record systems to provide real-time, actionable insights for improved chronic disease management and patient outcomes. DCC, part of Duke University Health System, is a physician-led accountable care organization supporting 2,200 providers and 200,000 patients.

The implementation aims to unify and optimize performance across DCC's network of community practices, particularly benefiting small rural practices that may not have access to advanced EHR systems. The technology, previously known as Clover Assistant, has demonstrated positive impacts on Clinical Quality, Medication Adherence, and management of Diabetes and Chronic Kidney Disease.

Positive

• Successfully deployed AI technology in a major healthcare network (Duke Connected Care)
• Platform reaches 2,200 providers and 200,000 patients through DCC
• Demonstrated positive impact on clinical quality and medication adherence
• Expansion of technology beyond Clover Health's Medicare Advantage plan

Negative

• None.

Insights

Healthcare Technology Analyst

The deployment of Counterpart Assistant at Duke Connected Care represents a strategic expansion of Clover Health's AI technology beyond its core Medicare Advantage business. This partnership with a prestigious academic medical center validates the platform's capabilities and opens new revenue streams in the broader healthcare market.

The implementation across DCC's network of non-employed physicians is particularly noteworthy for three key reasons: 1) It demonstrates the platform's ability to integrate with existing EHR systems, addressing a major adoption barrier in healthcare IT, 2) It provides access to valuable data from Duke's diverse patient population, which can enhance the AI model's performance and 3) It creates a blueprint for expansion into other academic medical centers and ACOs.

The mention of successful deployment in rural practices suggests strong product-market fit in underserved areas where sophisticated health IT infrastructure is often lacking. This positions Counterpart Health to capture market share in a significantly underserved segment of healthcare providers.

Financial Analyst

This partnership marks a significant commercial milestone for CLOV's subsidiary that could materially impact future revenue streams. The successful deployment at a prestigious institution like Duke validates the technology's market potential beyond CLOV's core insurance business, potentially creating multiple new revenue channels:

1) Direct licensing revenue from healthcare providers
2) Value-based care performance improvements
3) Data monetization opportunities from broader clinical implementation

With Duke's network encompassing 2,200 providers and 200,000 patients, this deployment provides a substantial reference case for targeting other large healthcare networks. The ability to serve rural practices also expands the total addressable market significantly. While immediate financial impact may be , this positions CLOV for potential long-term growth through technology licensing and diversification beyond insurance services.

WILLMINGTON, Del., Jan. 07, 2025 (GLOBE NEWSWIRE) -- Counterpart Health, Inc. (“Counterpart”), an AI-powered physician enablement platform, today announced it has successfully deployed its Counterpart Assistant technology within Duke Connected Care (DCC), a recognized leader in accountable care and part of the prestigious Duke University Health System. Counterpart is a subsidiary of Clover Health Investments, Corp. (NASDAQ: CLOV) (“Clover Health”).

Based in Durham, North Carolina, DCC is a physician-led accountable care organization and integral component of one of the nation’s top academic medical centers, Duke University Health System, known for its groundbreaking research, world-class medical education, and exceptional patient care. As a premier provider of healthcare services, DCC encompasses a broad network of physicians and facilities focused on value-based healthcare.

Following a successful implementation, primary care physicians across DCC’s network of non-employed physicians now have access to Counterpart Health's technology to enable advanced decision support at the point of care. Leveraging Counterpart Assistant, a cloud-based AI platform designed to seamlessly integrate with existing electronic health record (EHR) systems, clinicians receive real-time, actionable insights to help improve chronic disease management and enhance patient outcomes while maintaining their established workflows.

“DCC supports Duke Health’s strategies of delivering exceptional health outcomes and cost- effective health care in a way that fully engages patients and their loved ones with dignity and compassion,” said John Yeatts, MD, MPH, and Executive Director of DCC. “One of our goals is to unify and optimize performance across our disparate network of non-employed community practices. By leveraging cutting-edge AI technology, we are empowering our physicians with actionable insights and driving improved health outcomes.”

Conrad Wai, CEO of Counterpart Health, added, “Duke Connected Care’s reputation as a global leader in academic medicine and healthcare innovation makes this partnership especially meaningful. Our technology is purpose-built to support clinicians by delivering personalized, data-driven insights, and we’re excited to see the transformative impact it is already having across Duke’s broad and diverse network of clinicians.”

Dr. Francis Aniekwensi, a Henderson, NC-based family physician who participates in DCC’s Accountable Care Organization (ACO) stated, "I think you guys are doing a great job reducing the burden on PCPs. Especially bringing data we don't have as a small rural practice. We can't afford a fancy EHR where we might be able to get some of that automatically. The better data we have, the better job we can do of taking care of our patients.”

For more information about Counterpart Health’s AI-powered solutions and their role in transforming healthcare delivery, visit www.counterparthealth.com.

About Counterpart Health
Counterpart Health, a subsidiary of Clover Health Investments, Corp., or Clover Health, is a leading AI powered physician enablement platform. Counterpart Health’s flagship software platform, Counterpart Assistant, was incubated by Clover Health as Clover Assistant and has helped improve plan performance and clinical outcomes for Medicare members through proprietary AI technology. Counterpart Health extends the benefits of the data-driven technology platform outside of Clover Health’s Medicare Advantage plan to a wider audience, to enable enhanced patient outcomes and reduced healthcare costs nationwide. Clover Health has published data demonstrating the technology’s impact on Clinical Quality and Medication Adherence, as well as the earlier identification and management of Diabetes and Chronic Kidney Disease.

About Duke Connected Care
Duke Connected Care (DCC) is a community-based, physician-led network of providers that aims to improve the quality of healthcare while addressing the national challenge of rising healthcare costs. DCC is a clinically-integrated network (CIN) and Medicare Accountable Care Organization (ACO) supporting 2,200 providers and 200,000 patients in partnership with Medicare, Medicare Advantage, Medicaid, and Commercial payors.

Press Contact:
Andrew Still-Baxter
press@cloverhealth.com

Investor Relations Contact:
Ryan Schmidt
investors@cloverhealth.com

DCC Contact:
Jennifer Smith
jennifer.smith730@duke.edu

FAQ

What is the impact of Counterpart Assistant deployment on CLOV's market expansion?

The deployment represents CLOV's expansion beyond Medicare Advantage, reaching 2,200 providers and 200,000 patients through Duke Connected Care, potentially opening new revenue streams.

How does Counterpart Assistant technology affect clinical outcomes for CLOV?

The technology has shown positive impacts on Clinical Quality, Medication Adherence, and improved management of Diabetes and Chronic Kidney Disease.

What is the relationship between Counterpart Health and CLOV?

Counterpart Health is a subsidiary of Clover Health (CLOV), and its Counterpart Assistant was originally incubated as Clover Assistant within Clover Health.

How does the Duke Connected Care partnership benefit CLOV's market position?

The partnership with Duke Connected Care, a prestigious healthcare organization, validates CLOV's technology and potentially opens doors for further expansion in the healthcare market.