CXAI Named a Representative Vendor in Gartner's 2025 Market Guide for Workplace Experience Applications

Rhea-AI Summary

CXApp Inc. (Nasdaq:CXAI) has been recognized as a Representative Vendor in Gartner's 2025 Market Guide for Workplace Experience (WEX) Applications. The guide, which attracted 2,954 Gartner end-user views last year with 42% from IT heads at enterprises with over $3B revenue, validates CXAI's AI-powered workplace experience platform.

CXAI's platform leverages agentic AI to optimize workplace operations across multiple stakeholders: employees benefit from automated task handling, real estate leaders gain improved space utilization, IT leaders see better system integration, CFOs achieve cost efficiency, and HR leaders enhance employee engagement. The platform aligns with two major market shifts: the rise of agentic AI and the transition to space-as-a-service models.

Gartner report showcases Agentic AI Value for Global Enterprises

CXAI recognized as leader in AI based applications for employee experiences

PALO ALTO, CA / ACCESS Newswire / September 23, 2025 / CXApp Inc.(Nasdaq:CXAI), a leader of AI-powered workplace experience platforms, today announced that it has been named a Representative Vendor in Gartner's 2025 Market Guide for Workplace Experience (WEX) Applications. The recognition underscores CXAI's role in reshaping how global enterprises manage real estate, IT, HR, and workforce strategies through agentic AI that delivers measurable value for the C-suite.

The 2024 WEX Market Guide saw 2,954 Gartner end-user views last year, with 42% of those from heads of IT at enterprises with over $3B in revenue. That represents a highly qualified audience actively seeking solutions like CXAI's. The Market Guide format is particularly impactful for vendors in competitive spaces, as it presents an even playing field of representative vendors, making inclusion stand out.

According to Gartner's research, organizations are moving beyond desk booking tools toward unified, AI-powered platforms that orchestrate people, spaces, and services. Agentic AI is highlighted as a core differentiator, capable of not only automating workflows but also executing real tasks that directly impact cost, productivity, and employee experience.

CXAI's Workplace Experience Platform delivers business outcomes that resonate across the enterprise:

• For Employees: Agentic AI reduces everyday hassles by anticipating needs and handling repetitive tasks, ensuring employees spend less effort on coordination and more time on the work that matters most.

• For Real Estate & Facilities Leaders: Agentic AI continuously optimizes space utilization - ensuring the right-sized space is available when needed, reducing wasted square footage, and supporting "space-as-a-service" models that maximize real estate ROI.

• For IT Leaders: CXAI integrates seamlessly with enterprise systems, orchestrating workflows across HR, collaboration, and facilities data, reducing application sprawl while improving governance and security.

• For CFOs: Intelligent allocation and predictive insights drive measurable cost avoidance in real estate and operations, turning workplace investments into levers for financial efficiency.

• For HR & Employee Experience Leaders: Personalized nudges guide employees to the best collaboration opportunities, enhancing engagement, retention, and return-to-office adoption.

CXAI's multi-agent approach ensures administrators and employees alike avoid wasting time on repetitive tasks, while its deep and light interoperability with enterprise systems powers mission-critical workflows across global organizations.

"Being named by Gartner for its market guide for workplace experiences demonstrates our leadership in this emerging market as well as validates our vision of AI-anchored employee experiences platforms. " said Khurram Sheikh, Chairman and CEO of CXAI, "CXAI is transforming employee experience into a board-level asset: optimizing real estate, streamlining IT, enabling HR to attract and retain talent, and giving CFOs cost efficiency at scale. This is how we help the world's largest enterprises turn their workplaces into a competitive advantage."

"The 2025 Market Guide highlights two major shifts that directly align with CXAI's innovation roadmap:

• The rise of agentic AI: Automating workflows, personalizing experiences, and proactively orchestrating workplace interactions - capabilities that CXAI delivers today through its multi-agent AI platform.

• The transition to space-as-a-service models: Providing enterprises with the flexibility to dynamically adapt real estate and workforce needs - a model CXAI enables with intelligent allocation and real-time occupancy optimization."

"We look forward to continuing our leadership role in the industry with our state-of-the-art CXAI platform delivering amazing employee experience resulting in measurables outcomes for our customers." concluded Khurram Sheikh.

About CXApp Inc.

CXApp Inc., is the global technology leader in employee workplace experiences. The Company is headquartered in the SF Bay Area and operates the CXAI SaaS platform that is anchored on the intersection of customer experience (CX) and artificial intelligence (AI) providing digital transformation for the workplace for enhanced experiences across people, places and things.

CXAI's customers include major Fortune 1000 Global Companies in the technology, financial services, consumer, healthcare, and media entertainment verticals.

www.cxapp.com

CXApp Inc.: marketing@cxapp.com

Forward-Looking Statements

This press release includes "forward-looking statements" within the meaning of the "safe harbor" provisions of the Private Securities Litigation Reform Act of 1995. The expectations, estimates, and projections of the Company may differ from its actual results and consequently, you should not rely on these forward-looking statements as predictions of future events. Words such as "expect," "estimate," "project," "budget," "forecast," "anticipate," "intend," "plan," "may," "will," "could," "should," "believes," "predicts," "potential," "continue," or the negative or other variations thereof and similar expressions are intended to identify such forward looking statements. These forward-looking statements include, without limitation, expectations with respect to future performance of the Company, including projected financial information (which is not audited or reviewed by the Company's auditors), and the future plans, operations and opportunities for the Company and other statements that are not historical facts. These statements are based on the current expectations of the Company's management and are not predictions of actual performance. These forward-looking statements involve significant risks and uncertainties that could cause the actual results to differ materially from the expected results. Factors that may cause such differences include, but are not limited to: the impact of the COVID-19 pandemic on our business, operations, results of operations and financial condition, including liquidity for the foreseeable future; the demand for the Company's services together with the possibility that the Company may be adversely affected by other economic, business, and/or competitive factors or changes in the business environment in which the Company operates; changes in consumer preferences or the market for the Company's services; changes in applicable laws or regulations; the availability or competition for opportunities for expansion of the Company's business; difficulties of managing growth profitably; the loss of one or more members of the Company's management team; loss of a major customer and other risks and uncertainties included from time to time in the Company's reports (including all amendments to those reports) filed with the SEC. The Company cautions that the foregoing list of factors is not exclusive. You should not place undue reliance upon any forward-looking statements, which speak only as of the date made. The Company does not undertake or accept any obligation or undertaking to release publicly any updates or revisions to any forward-looking statements to reflect any change in its expectations or any change in events, conditions, or circumstances on which any such statement is based, except as required by law. These forward-looking statements should not be relied upon as representing the Company's assessments as of any date subsequent to the date of this communication.

SOURCE: CXApp Inc.

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FAQ

What is the significance of CXAI being named in Gartner's 2025 Market Guide for Workplace Experience Applications?

Being named as a Representative Vendor validates CXAI's leadership in AI-powered workplace solutions and their vision for employee experience platforms, particularly for enterprises with over $3B in revenue.

How does CXAI's Workplace Experience Platform benefit different enterprise stakeholders?

The platform benefits multiple stakeholders: employees get automated task handling, real estate leaders gain optimized space utilization, IT leaders receive better system integration, CFOs achieve cost efficiency, and HR leaders see enhanced employee engagement.

What are the key market trends that CXAI's platform addresses in 2025?

CXAI addresses two major trends: the rise of agentic AI for automating workflows and personalizing experiences, and the transition to space-as-a-service models for dynamic real estate adaptation.

How many Gartner end-users viewed the WEX Market Guide, and what was the audience composition?

The guide received 2,954 end-user views, with 42% coming from heads of IT at enterprises with over $3B in revenue.

What specific capabilities does CXAI's agentic AI offer for workplace management?

CXAI's agentic AI reduces everyday hassles by anticipating needs, handles repetitive tasks, optimizes space utilization, integrates with enterprise systems, and provides personalized collaboration opportunities.