Crexendo Takes Home 42 Awards for Platform AI and Contact Center Capabilities in G2 Winter 2026 Reports

Rhea-AI Summary

Crexendo (NASDAQ:CXDO) was honored with 42 awards in the G2 Winter 2026 Reports across VoIP, UCaaS, Contact Center, and Customer Communications Management.

Key highlights include 13 new Contact Center awards since Fall, #1 ratings for Generative AI and AI Text Generation, Highest User Adoption, a sustained 4.9/5 star rating for 15 consecutive quarters, and more-than-7 million end users worldwide. The company also preserved multi-quarter #1 rankings for support, ease of use, and recommendation metrics, and appeared on multiple G2 Momentum Grid leaderboards for innovation and growth.

Positive

• 42 G2 awards in Winter 2026
• 13 new Contact Center awards since Fall
• #1 ratings for Generative AI and AI Text Generation
• 7M+ end users worldwide
• 4.9/5 average rating sustained for 15 quarters
• 17 quarters #1 Quality of Support and Ease of Doing Business With

Negative

• None.

News Market Reaction

+0.90%

1 alert

+0.90% News Effect

On the day this news was published, CXDO gained 0.90%, reflecting a mild positive market reaction.

Data tracked by StockTitan Argus on the day of publication.

Key Figures

G2 Winter 2026 awards: 42 awards New Contact Center awards: 13 awards Global users: over 7 million users +5 more

8 metrics

G2 Winter 2026 awards 42 awards G2 Winter 2026 Reports across VoIP, UCaaS, Contact Center, CCM

New Contact Center awards 13 awards Incremental Contact Center awards vs. Fall G2 reports

Global users over 7 million users Crexendo platform global footprint

User rating 4.9 / 5 stars G2 rating sustained for 15 consecutive quarters

Quality of Support streak 17 consecutive quarters #1 for Quality of Support and Ease of Doing Business With

Ease of Use streak 16 consecutive quarters #1 for Ease of Use and Best Meets Requirements

Recommend streak 11 consecutive quarters #1 for Users Most Likely to Recommend

52-week price range $3.75 – $7.65 Pre-news 52-week low and high for CXDO

Market Reality Check

Price: $6.20 Vol: Volume 131,435 vs 20-day ...

low vol

$6.20 Last Close

Volume Volume 131,435 vs 20-day average 228,239 (relative volume 0.58x) shows subdued trading activity pre-news. low

Technical Price $6.97 is trading above the 200-day MA at $5.94, indicating a pre-existing upward trend.

Peers on Argus

CXDO gained 1.75% with relatively light volume. Peers showed mostly modest gains...

CXDO gained 1.75% with relatively light volume. Peers showed mostly modest gains (e.g., FNGR +9.86%, others under 1%), suggesting today’s setup was more stock-specific than a broad telecom move.

Historical Context

5 past events · Latest: Dec 03 (Positive)

Pattern 5 events

Date	Event	Sentiment	Move	Catalyst
Dec 03	AI awards recognition	Positive	+0.9%	G2 Winter 2026 reports granted 42 awards and multiple #1 rankings.
Nov 20	AI product award	Positive	-3.3%	Second consecutive Generative AI Product of the Year for NetSapiens.
Nov 11	Management recognition	Positive	+3.9%	CFO received Arizona CFO of the Year award for mid-size companies.
Nov 04	Q3 2025 earnings	Positive	-7.5%	Strong Q3 results with revenue growth and positive GAAP and non-GAAP income.
Oct 30	User milestone	Positive	+2.9%	Announced surpassing 7 million users on its AI-enhanced platform.

Pattern Detected

Recent positive news often led to mixed reactions: strong earnings and AI awards sometimes saw negative next-day moves, while operational milestones and recognition have also produced solid gains.

Recent Company History

Over the last months, Crexendo reported strong Q3 2025 results with revenue of $17.5M and positive GAAP and non-GAAP net income, while also highlighting growing software and service revenue. Multiple AI-focused awards, including G2 seasonal wins and a Generative AI Product of the Year award, reinforced its positioning as a fast-growing, AI-native communications platform with over 7 million users. Today’s G2 Winter 2026 recognition extends that award streak and underscores sustained customer satisfaction and adoption.

Market Pulse Summary

This announcement highlights Crexendo’s strengthening AI-driven position, with 42 G2 Winter 2026 awa...

Analysis

This announcement highlights Crexendo’s strengthening AI-driven position, with 42 G2 Winter 2026 awards, multiple long-running #1 rankings, and a platform exceeding 7 million users. Historically, AI-tagged news and strong earnings have produced mixed price reactions. Recent filings also show net insider selling activity. Investors may watch future AI product milestones, user growth updates, and upcoming earnings for confirmation of the current growth trajectory.

Key Terms

uCaAS, voip, generative ai, ai text generation, +3 more

7 terms

uCaAS technical

"unified communications as a service (UCaaS) offerings, including voice, video"

Unified Communications as a Service (UCaaS) is a cloud-based bundle of business communication tools — such as phone calling, video meetings, messaging, and voicemail — delivered over the internet instead of on-site hardware. For investors, UCaaS matters because it shifts companies from buying and maintaining equipment to paying recurring subscription fees, creating predictable revenue for providers and signaling how widely businesses are adopting flexible, remote-ready communications, which can affect growth and valuation.

voip technical

"Reports for VoIP, UCaaS, Contact Center, and Customer Communications"

Voice over Internet Protocol (VoIP) is a technology that carries phone calls and other voice services over the internet instead of traditional telephone lines. Like switching from a landline to a streaming service for music, it can cut costs, add features and scale quickly, which matters to investors because it affects a company’s expenses, recurring revenue potential, growth prospects and exposure to network reliability or cybersecurity risks.

generative ai technical

"#1 ratings for Generative AI and AI Text Generation features"

Generative AI is a type of computer technology that can create new content, like text, images, or music, on its own. It’s important because it can produce realistic and useful material quickly, which could change how we create art, write stories, or even develop new products. Think of it as a smart robot that can invent and produce things almost like a human.

ai text generation technical

"#1 ratings for Generative AI and AI Text Generation features"

Software that produces humanlike written content from prompts by using patterns it learned from large collections of text, like a very fast, automated writer that drafts reports, summaries, ads or customer replies. Investors care because it can lower content costs and speed operations, create new products or revenue streams, and introduce risks around accuracy, liability and reputation that can affect a company’s costs, growth prospects and regulatory exposure.

ccaas technical

"key capabilities such as Native VoIP, CCaaS Option, Voicemail to Email"

Contact Center as a Service (CCaaS) is a cloud-based platform companies rent to handle customer calls, chats, emails and support tools instead of building and running their own systems. For investors it matters because CCaaS shifts costs from big upfront investments to predictable subscription fees, often creating steady recurring revenue, easier scaling and faster rollout of new features—advantages that can improve margins, growth potential and customer retention.

voicemail to sms technical

"Voicemail to Email, Voicemail to SMS, and more."

Voicemail-to-SMS is a service that converts a spoken voicemail into a short text message and sends it to a user’s phone, like having a voice note transcribed and delivered as a text. For investors, it matters because it can improve customer experience, cut costs for businesses that handle messages, and create revenue or competitive advantage for service providers by making voice communications searchable, faster to act on, and easier to scale across mobile users.

momentum grid technical

"G2 Momentum Grid Reports for VoIP, UCaaS, Contact Center"

A momentum grid is a trading approach that combines momentum signals (which show whether a stock is accelerating up or down) with a series of predefined price levels or “rungs” where orders are placed. Think of it as a ladder of buy and sell rules that aims to ride strong trends while spacing entries and exits to manage risk and capture gains. Investors care because it can automate trade timing, help limit emotional decisions, and either boost returns in clear trends or produce losses in sideways markets.

AI-generated analysis. Not financial advice.

PHOENIX, ARIZONA / ACCESS Newswire / December 3, 2025 / Crexendo®, Inc. (NASDAQ:CXDO), an award-winning software technology company that is a premier provider of cloud communication platform software and unified communications as a service (UCaaS) offerings, including voice, video, contact center, and managed IT services tailored to businesses of all sizes, announced today that the company has been recognized with 42 awards in the G2 Winter 2026 Reports for VoIP, UCaaS, Contact Center, and Customer Communications Management. G2.com is the leading business software review platform, empowering buyers with real-world insights backed by verified customer reviews.

Crexendo saw significant growth in the Winter 2026 reporting period, adding 13 new awards in Contact Center categories alone since the Fall reports. Top recognitions include Best Usability, Best Results, and Best Relationship, reflecting rising customer satisfaction with the platform's AI-powered capabilities - including #1 ratings for Generative AI and AI Text Generation features - and Crexendo's highly-praised service and support. The company received the Highest User Adoption award, underscoring the rapid expansion of the Crexendo platform's global footprint, now exceeding 7 million users worldwide.

The company also maintained multiple long-standing #1 rankings, including:

• Quality of Support and Ease of Doing Business With (17 consecutive quarters)

• Ease of Use and Best Meets Requirements (16 consecutive quarters)

• Users Most Likely to Recommend (11 consecutive quarters)

Crexendo additionally received #1 satisfaction ratings for key capabilities such as Native VoIP, CCaaS Option, Voicemail to Email, Voicemail to SMS, and more.

Beyond category leaderboards, Crexendo was also named a top-trending provider across the G2 Momentum Grid Reports for VoIP, UCaaS, Contact Center, and Customer Communications Management, which recognize companies voted as the most innovative and fastest growing in their categories. Being honored in these reports highlights the platform's strong growth trajectory, increasing market presence, and consistent product innovation. Crexendo continues to maintain an exceptional 4.9 out of 5-star rating, sustained for 15 consecutive quarters.

"We are extremely proud of the AI innovation within our platform," said Jeff Korn, CEO and Chairman of Crexendo. "Our continued recognition in the G2 Reports, and the additional awards earned since the previous reporting period, reinforces Crexendo's leadership in cloud communications and our commitment to delivering the most advanced AI-powered capabilities on the market. There is no better cloud communications solution available today."

"Our focus on customer success continues to disrupt the industry," Korn added. "We are honored by the ongoing positive feedback from our users on G2.com and incredibly proud of our team for consistently delivering the innovation, reliability, and support that makes Crexendo the fastest-growing platform in America. Serving more than 7 million users globally is both a milestone and a responsibility we take seriously."

"Congratulations to Crexendo for its inclusion in our G2 Reports for the Winter 2026 season," said Sydney Sloan, CMO of G2. "Powered by verified, authentic customer reviews, potential buyers know they can trust these rankings when researching and selecting software for their business needs."

Crexendo is the fastest-growing cloud communications platform provider in the United States and continues to be a leading choice for organizations modernizing their communications infrastructure with a scalable, flexible, AI-powered solution. The Crexendo platform now supports over 7 million end users worldwide and continues to grow at more than twice the industry average, according to Frost & Sullivan. Recognition in the G2 Winter 2026 Reports further underscores Crexendo's commitment to delivering future-ready communications technology, backed by exceptional customer support and continuous innovation.

About Crexendo
Crexendo, Inc. is an award-winning software technology company that is a premier provider of cloud communication platform and services, video collaboration and managed IT services tailored to businesses of all sizes. Our solutions currently support over seven million end users globally, through our extensive global network of over 240 cloud communication platform software subscribers and our direct retail offering. For more information, please visit www.crexendo.com.

About G2
G2 is the world's largest and most trusted software marketplace. More than 100 million people annually - including employees at all Fortune 500 companies - use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation and grow their business - including Salesforce, HubSpot, Zoom, and Adobe. To learn more about where you go for software, visit www.g2.com.

Safe Harbor Statement
This press release contains forward-looking statements. The Private Securities Litigation Reform Act of 1995 provides a "safe harbor'' for such forward-looking statements. The words, "believe,'' "expect,'' "anticipate,'' "estimate," "will'' and other similar statements of expectation identify forward-looking statements. Specific forward-looking statements in this press release include information about Crexendo (i) being extremely proud of the AI innovation within its platform; (ii) believing the continued recognition in the G2 Reports, and the additional awards earned since the previous reporting period, reinforces Crexendo's leadership in cloud communications and commitment to delivering the most advanced AI-powered capabilities on the market; (iii) believing there is no better cloud communications solution available today; (iv) believing its focus on customer success continues to disrupt the industry added; (v) being honored by the ongoing positive feedback from users on G2.com and incredibly proud of our team for consistently delivering the innovation, reliability, and support; (vi) being the fastest-growing cloud communications platform provider in the United States; (vii) believing that support makes it the fastest-growing platform in America a milestone and a responsibility it takes seriously, and (viii) being recognized in the G2 Winter 2026 Reports further underscoring Crexendo's commitment to delivering future-ready communications technology, backed by exceptional customer support and continuous innovation.

For a more detailed discussion of risk factors that may affect Crexendo's operations and results, please refer to the company's Form 10-K for the year ended December 31, 2024, and Form 10-Qs as filed with the SEC. These forward-looking statements speak only as of the date on which such statements are made, and the company undertakes no obligation to update such forward-looking statements, except as required by law.

Crexendo Contact:
Doug Gaylor
President and Chief Operating Officer
dgaylor@crexendo.com
602-732-7990

SOURCE: Crexendo, Inc.

View the original press release on ACCESS Newswire

FAQ

What awards did Crexendo (CXDO) win in the G2 Winter 2026 Reports?

Crexendo won 42 awards across VoIP, UCaaS, Contact Center, and Customer Communications Management.

How many new Contact Center awards did Crexendo (CXDO) add in Winter 2026?

Crexendo added 13 new Contact Center awards since the Fall reports.

What AI features earned Crexendo (CXDO) top ratings in G2 Winter 2026?

Crexendo received #1 ratings for its Generative AI and AI Text Generation features.

How large is Crexendo's user base reported with the G2 Winter 2026 awards?

The company reported a global footprint exceeding 7 million users.

What customer-satisfaction metrics did Crexendo (CXDO) maintain in G2 Winter 2026?

Crexendo sustained a 4.9/5 star rating for 15 quarters and multi-quarter #1 rankings for support and ease of use.