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Sprinklr Inc (CXM) delivers enterprise software solutions that unify customer experience management across global brands. This dedicated news hub provides investors and professionals with timely updates on corporate developments, financial performance, and strategic initiatives.
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Sprinklr (NYSE: CXM), a unified customer experience management platform, announced its Q1 Fiscal 2025 results. Highlights include a total revenue of $196.0 million, a 13% year-over-year increase, and subscription revenue of $177.4 million, up 12% year-over-year. Operating income turned positive with a GAAP operating income of $5.7 million and a non-GAAP operating income of $20.4 million. Free cash flow was reported at $36.2 million. Additionally, 14.3 million shares of Class A common stock were repurchased under the 2024 Share Repurchase Program, with an additional $100 million authorized in June 2024. RPO and cRPO grew by 30% and 19%, respectively. Trac Pham has been appointed as Co-CEO alongside Founder and Co-CEO Ragy Thomas.
Financial guidance for Q2 includes subscription revenue of $177.5-$178.5 million and total revenue of $194-$195 million. For the full fiscal year, subscription revenue is expected between $714-$716 million, with total revenue of $779-$781 million.
Sprinklr (NYSE: CXM) has been recognized as a
Sprinklr (NYSE: CXM) has been named a Leader in the 2024 Gartner Magic Quadrant for Content Marketing Platforms for the fifth consecutive year. This recognition highlights Sprinklr's commitment to providing AI-powered capabilities that help marketing teams achieve real results. Sprinklr Marketing offers a unified platform for executing campaigns, analyzing performance, mitigating risk, and optimizing content across 30+ digital channels. A Gartner Peer Insights review praises Sprinklr marketing as a comprehensive platform that empowers organizations to manage and analyze campaigns effectively.
Sprinklr (NYSE: CXM), a leading unified customer experience management platform, has announced the release date for its financial results for the first quarter of fiscal year 2025. The results will be published after market close on June 5, 2024. A conference call to discuss these results will follow at 5:00 PM ET on the same day. Interested parties can register and access the live webcast via the Sprinklr Investor Relations website.
Sprinklr announced the launch of Sprinklr Surveys, an AI-powered survey offering integrated with unsolicited feedback sources to help enterprise clients derive actionable insights. The new AI-first approach aims to address challenges faced by customer experience teams, such as small datasets, siloed solutions, and issues with closing the feedback loop. Sprinklr Surveys offers unique capabilities like AI-assisted survey builder, modernized conversational surveys, automated insights, hypothesis testing with digital data, and a unified platform integration with Sprinklr Insights.
Sprinklr (NYSE: CXM) announced the launch of Sprinklr Digital Twin, an AI technology that surpasses traditional chatbots. The technology enables companies to deploy intelligent AI applications that mirror and enhance customer-facing teams. Sprinklr Digital Twins can make decisions, design workflows, and execute tasks at scale efficiently. The technology is designed with privacy and governance in mind, offering transformative value and innovative capabilities for exceptional customer experiences.
Sprinklr (NYSE: CXM) presents multiple innovations at the CXUnifiers 2024 event in New Orleans, aiming to enhance customer experience and productivity with AI technology. These innovations include the launch of Sprinklr Digital Twin, Sprinklr Surveys, Sprinklr Crisis Management Solution App, Sprinklr VoiceConnect, Sprinklr Project Management & Collaboration, and Sprinklr Social Self-Serve. These advancements are designed to empower organizations to leverage AI for improved customer engagement, crisis management, voice connectivity, project management, and social media management.
Sprinklr (NYSE: CXM) has published its inaugural ESG Sustainability Report, showcasing its dedication to sustainability, diversity, and equity. The company also received a platinum rating from EcoVadis, emphasizing its commitment to responsible business practices and community impact.
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