Digi International Unveils AI-Powered One Digi AI Discovery Engine to Transform B2B Solution Search

Key Terms

large language model (llm) technical

A large language model (LLM) is a type of artificial intelligence trained on massive amounts of text to read, write and analyze language, behaving like a very well-read assistant that can draft reports, answer questions and summarize information. For investors it matters because LLMs can boost productivity, enable new products or cost savings, and change competitive dynamics, while also creating risks around accuracy, bias and regulatory compliance that can affect a company’s value.

industrial iot technical

Industrial IoT (Industrial Internet of Things) is a system of connected sensors, machines and control devices in factories, power plants and transportation networks that collect real-time data and allow remote monitoring and automated adjustments. Think of it like a smart home for heavy equipment: tiny sensors act like thermostats and motion detectors, giving operators instant feedback and control. For investors, IIoT can cut costs, boost output and predict breakdowns—changing revenue, margins and capital needs—while also introducing cyber and implementation risks.

natural language prompts technical

Natural language prompts are short, everyday-language instructions or questions you give to an AI tool to get a specific response, like asking a knowledgeable assistant to summarize a report or generate an investment checklist. They matter to investors because the way a prompt is written shapes the quality, accuracy and bias of AI-generated analysis and trading ideas—similar to how clearer directions produce better results from a human aide.

time-to-solution technical

Time-to-solution is the elapsed time from the start of a development, research or regulatory process to when a usable result, product, or approval is achieved. For investors it matters because shorter time-to-solution accelerates revenue, lowers ongoing costs and uncertainty, and can indicate operational efficiency—like a faster recipe getting dinner on the table sooner, improving cash flow and competitive position.

New interface uses natural language AI for cross-platform search to surface the best Digi, Opengear, Particle, and SmartSense solutions

MINNEAPOLIS--(BUSINESS WIRE)-- Digi International, (NASDAQ: DGII), a leading global provider that empowers enterprises to build, connect, and manage critical systems, today announced the launch of its One Digi AI Discovery Engine, a new natural language powered experience designed to dramatically reduce the time it takes customers to find, evaluate, and deploy the right Digi solutions. This groundbreaking natural language interface transforms how customers discover Digi solutions by unifying the company’s core divisions of Digi, Opengear, Particle, and SmartSense into a single search experience that delivers relevant solutions, documentation, and guidance in seconds.

Digi International Unveils AI-Powered One Digi AI Discovery Engine to Transform B2B Solution Search

As B2B buyers increasingly move toward intent-driven environments, the One Digi AI Discovery Engine eliminates the friction of manual site mapping. By leveraging a custom-tuned Large Language Model (LLM), the platform allows engineers, IT directors, and operations managers to navigate the entire Digi portfolio through simple natural language prompts.

“The complexity of the industrial IoT landscape requires a move away from static menus and toward instant, intelligent answers,” said Ron Konezny, President and CEO of Digi International. “By unifying Digi, Opengear, Particle, and SmartSense under the One Digi AI framework, we are providing our customers with a single 'brain' to navigate everything from resilient critical infrastructure and continuous compliance monitoring to industrial edge intelligence and operational health and safety solutions.”

AI Powered Navigation and Discovery Built for Technical and Operational Buyers

The One Digi AI Discovery Engine serves as the primary gateway on the Digi homepage, offering:

• Cross-divisional intelligence: Users can input solution requirements such as "I need a remote solution for a pharmacy with temperature-sensitive assets" and receive a curated response with monitoring capabilities from SmartSense with resource links to web pages, datasheets, technical documents, and more.
• Predictive technical support: The engine indexes thousands of pages of technical documentation and white papers across all four brands, providing instant configuration steps and code snippets without requiring the user to download multiple PDFs.
• Leadership in customer-centric innovation: This launch reinforces Digi’s position as a technology leader, proving that innovation resides not only in the physical products we manufacture but in how we lead the way in addressing our customers' evolving needs. By prioritizing how customers find information, Digi is setting a new benchmark for AI-driven innovation and technical accessibility in the digital age.

ROI and Efficiency for the AI-First Buyer

By prioritizing natural language search as the primary discovery method, Digi International is redefining how complex B2B enterprises interact with their global customer base in 2026. With the goal of improving customer experience, the One Digi AI Discovery Engine supports a reduction in the time-to-solution for technical buyers and improves cross-divisional discovery.

The One Digi AI Discovery Engine is live today at https://www.digi.com/.

About Digi International

Digi International (NASDAQ: DGII) is a global technology leader empowering enterprises to build, connect, and manage the critical systems that drive their businesses. Through an integrated portfolio of managed services, intelligent software, secure connectivity, and resilient edge solutions, Digi helps enterprises monitor, update, and control assets in real time, strengthen compliance, streamline workflows, and keep distributed operations running without interruption. Since 1985, Digi has enabled organizations worldwide to modernize operations and confidently connect millions of devices. Learn more at www.digi.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20260312023524/en/

Media Contact:

Peter Ramsay

Global Results Communications

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Source: Digi International