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Duke Energy Florida has restored power for over 600,000 customers following Hurricane Helene, with nearly 150,000 still experiencing outages. The company has set estimated restoration times for Big Bend and North Florida counties by 11:59 p.m. Sunday, Sept. 29, 2024, expecting to restore 95% of affected customers. However, coastal areas of Pinellas County face significant challenges due to storm surge and wind damage, requiring longer restoration times.
Duke Energy's workforce of over 8,000 is working around the clock to restore power. The company acknowledges potential delays in some areas due to additional damage or access issues. Customers are advised that individual service line problems may require electrician intervention before power can be reconnected. Duke Energy (NYSE: DUK) serves 2 million customers in Florida and is executing an ambitious clean energy transition towards net-zero emissions.
Duke Energy has restored power to 723,000 customers in the Carolinas following Hurricane Helene, with approximately 1.1 million customers still without power as of 1 p.m. on Saturday. The company expects to restore power to most customers outside the western parts of the Carolinas by 11:59 p.m. ET on Sunday, Sept. 29. Major challenges persist in accessing areas across the North Carolina mountains and Upstate of South Carolina due to historic flooding, debris, and road closures.
Duke Energy has 13,000 workers involved in restoration efforts, including personnel from 19 U.S. states and Canada. The company is using helicopters and drones to assess damage in hard-hit areas. Customers are urged to exercise caution around utility workers and to turn off generators when crews are nearby. Duke Energy is also managing record-high lake levels in the Catawba-Wateree River Basin and warns residents in low-lying areas to stay informed about potential flooding.
Duke Energy Florida has restored power for over 407,000 customers following Hurricane Helene, with nearly 285,000 still experiencing outages. The company, deploying 8,000 personnel, has established estimated restoration times for several counties, expecting 95% of customers to be restored by 11:59 p.m. ET on Sunday, Sept. 29. However, adverse weather conditions and extensive damage may lead to extended outages for some customers.
Duke Energy reminds customers to stay away from downed power lines and to turn off generators when utility crews are working nearby. The company also advises that homes with flood damage will require inspection by a licensed electrician before power can be reconnected. Customers can report outages online, through the Duke Energy mobile app, or by calling 800.228.8485.
Duke Energy (NYSE: DUK) has begun power restoration efforts in the Carolinas after Hurricane Helene caused 1.7 million customer outages and historic flooding. As of 4 p.m., approximately 1.34 million customers remain without power, with outages most prevalent in western North Carolina and the Upstate of South Carolina. The company has already restored power to over 380,000 customers.
Duke Energy has deployed about 11,000 workers, including additional crews from 19 states and Canada, to assess damage and restore power. However, flooding and road closures are impeding restoration efforts, and multiday outages are expected. The company is also managing rising lake levels in the Catawba-Wateree River Basin, which may lead to increased flooding risks.
Customers are urged to be cautious of damaged equipment and report outages through the Duke Energy app, website, or by calling 800.POWERON. The company is focusing on restoring power to public health and safety facilities first while considering how to impact the greatest number of customers.
Duke Energy Florida is continuing power restoration efforts following Hurricane Helene's landfall. As of 7:30 a.m., nearly 198,000 customers have had power restored, while over 402,000 are still experiencing outages. Approximately 8,000 workers are responding to the situation.
The company is prioritizing public health and safety facilities in its restoration sequence. Duke Energy has provided safety guidance for customers, including staying away from downed power lines, disconnecting nonessential electrical equipment, and proper generator usage.
Customers can report outages via text, phone, online, or through the Duke Energy mobile app. The company offers an Outage Map and Outage Alerts for up-to-date information on restoration efforts.
Duke Energy is urging caution as Tropical Storm Helene increases flood risks in the Carolinas, particularly along the Catawba-Wateree River Basin. The company expects lake levels to rise sharply due to heavy rains from Helene, adding to the significant rainfall the region has already received this week.
Duke Energy manages 11 lakes and 12 hydroelectric stations in the basin and has been aggressively moving water through the system in preparation for Helene's arrival. Despite these efforts, historic flooding is possible in several areas. The company is collaborating with local emergency management officials and advises residents in flood-prone areas to stay informed and alert.
Real-time lake level information is available on Duke Energy's website, mobile app, and through a dedicated phone line. Residents are encouraged to follow instructions from state and county emergency management and monitor emergency notifications on their mobile phones.
Duke Energy has begun restoring power to customers impacted by Hurricane Helene in Florida. As of 5:00 pm, nearly 47,000 customers were without power, with 42,000 already restored. The company has 8,000 crews ready to respond at seven staging locations across the state.
Hurricane Helene is expected to make landfall as a major hurricane later in the evening, with the most significant damage anticipated in the Panhandle and Big Bend area. Duke Energy urges customers to prepare for extended outage periods in areas with major damage.
The company prioritizes safety and will begin damage assessment and repairs when wind speeds drop below 40 mph. Duke Energy Florida serves 2 million customers across a 13,000-square-mile service area in Florida. The company is executing an ambitious clean energy transition, aiming for net-zero carbon emissions from electricity generation by 2050.
Duke Energy is preparing for Tropical Storm Helene in the Carolinas by mobilizing over 10,000 workers and urging customer safety. The company is staging lineworkers, tree trimmers, and support personnel to respond to potential power outages caused by heavy rain and strong winds. Customers are advised to prepare emergency kits, charge devices, and stay informed about weather conditions.
Duke Energy is lowering lake levels and moving water through its river system to mitigate flooding risks. The company emphasizes safety, reminding customers to avoid downed power lines and use caution around standing water. To support disaster response efforts, the Duke Energy Foundation has donated $50,000 to the American Red Cross, adding to their previous $100,000 grant for upgrading the Emergency app.
The Duke Energy Foundation has announced $740,000 in grants to support 18 education-based organizations in Florida, focusing on energy and engineering initiatives. The grants will fund career exploration field trips, summer camps for K-12 students, resources for teachers, and energy and resiliency research opportunities at Florida universities.
Notable recipients include the University of Florida, which received a $75,000 grant for three energy-focused education initiatives, including scholarships and a new Sustainable and Resilient Energy Engineering Certificate. In Volusia County, FUTURES Foundation will use a $30,000 grant to increase student engagement in energy design studies.
The grants aim to spark interest in energy, engineering, and climate resiliency fields, supporting Duke Energy Florida's investment in education and future workforce needs statewide.
Duke Energy Florida is preparing for Hurricane Helene, expected to make landfall in Florida as a potential category four storm. The company has 8,000 workers ready to respond to widespread power outages, with nearly 4,000 positioned in The Villages, Central Florida. Duke Energy emphasizes the importance of customer safety and has provided safety protocols.
The Duke Energy Foundation has awarded $50,000 to the American Red Cross for disaster response and relief efforts. This is in addition to $3.5 million donated over the last five years and a previous $100,000 grant to upgrade the organization's Emergency app.
Duke Energy Florida, a subsidiary of Duke Energy (NYSE: DUK), supplies electricity to 2 million customers across a 13,000-square-mile service area in Florida. The parent company serves 8.4 million electric customers across six states and is executing an ambitious clean energy transition.