Egain Corp Stock Price, News & Analysis

eGain Corporation (NASDAQ: EGAN) has been recognized as a leader in knowledge management by being named to the 2022 KMWorld AI 50 list. This acknowledges eGain's innovative solutions that enhance customer engagement through AI-driven tools. The eGain Knowledge Hub centralizes customer context, ensuring consistent service and optimizing processes. CEO Ashu Roy noted their ongoing recognition in AI-powered digital engagement automation. This highlights eGain's commitment to improving customer experiences through advanced technology.

eGain Corporation (NASDAQ: EGAN) announced that its eGain Knowledge Hub™ now integrates with Microsoft SharePoint. This enhancement allows enterprises to better utilize their SharePoint content, addressing the issue of content silos and improving knowledge management.

The eGain Knowledge Hub, powered by AI and analytics, enhances customer engagement by providing timely, relevant answers to contact center agents, especially during customer interactions. This development positions eGain to capture value from substantial investments companies have made in SharePoint, with 100 petabytes of new content added monthly.

eGain Corporation (NASDAQ: EGAN) has announced the integration of its award-winning eGain Knowledge Hub with Cisco Webex Contact Center, enhancing customer service operations. This solution utilizes AI and analytics to equip contact center agents with personalized responses and guidance, improving efficiency across omnichannel interactions. CEO Ashu Roy highlighted that this proactive knowledge approach is crucial for transforming agents into 'super agents'. The integration aims to streamline knowledge management and optimize service delivery.

eGain (NASDAQ: EGAN) announced its participation in three investor conferences in June 2022. The conferences include the Craig-Hallum 19th Annual Institutional Investor Conference and the Loop Capital Markets Third Annual Investor Conference on June 1, both of which will feature virtual one-on-one meetings. Additionally, eGain will present at the Jefferies Software Conference on June 2 at 8:00 am PT, which will include both formal presentations and one-on-one meetings. Investors can access live webcasts of the Jefferies conference on eGain’s investor relations website.

eGain (Nasdaq: EGAN) reported financial results for Q3 of fiscal 2022, revealing total revenue of $23.9 million, a 21% increase year-over-year. SaaS revenue also climbed 23% to $20.7 million. However, the company posted a GAAP net loss of $615,000, or $0.02 per share, compared to a profit in the prior year. Cash reserves grew to $70.5 million. For Q4, eGain forecasts total revenue between $23.1 million and $23.5 million, alongside an anticipated GAAP net loss of $3.1 million to $3.7 million.

eGain (NASDAQ: EGAN) will announce its fiscal 2022 third quarter financial results on May 5, 2022, after market close. The announcement will be followed by an investor conference call at 2:00 p.m. PT (5:00 p.m. ET), hosted by CEO Ashu Roy and CFO Eric Smit. Investors can access the call via a live webcast on eGain's website or dial in using specific numbers provided. A replay will be available two hours post-call for one week. eGain specializes in cloud-based customer engagement automation, integrating AI with CRM systems.

eGain (NASDAQ: EGAN) announced it will hold investor meetings on March 14, 2022, during the 34th Annual ROTH Conference in Dana Point, California. The conference runs from March 13-15, offering a platform for investors to engage with eGain management. For meeting arrangements, reach out to your ROTH representative or MKR Investor Relations. eGain provides cloud-based customer engagement solutions, leveraging AI and analytics for enhanced digital customer experiences. Learn more at www.eGain.com.