eHealth Earns Carrier Awards for Best-in-Class Quality and Customer Retention
Rhea-AI Summary
eHealth (NASDAQ: EHTH) has earned prestigious awards from four major health insurance carriers for best-in-class quality and customer retention. The recognition comes just before the 2024 Medicare Annual Enrollment Period, starting October 15. Awards include:
1. Humana's 2024 Overall Quality Award (third consecutive year)
2. United Healthcare's 2024 Top Medicare Advantage Retention Award (second consecutive year)
3. Cigna's 2024 AEP National Call Center Retention Award
4. Aetna's 2024 Highest Issued Medicare Advantage Policies
These accolades highlight eHealth's customer-centric approach in matching Medicare beneficiaries with suitable plans. William Kinkead, VP of Carrier Development, expressed pride in the partnerships built with carriers who share eHealth's commitment to excellent service for Medicare beneficiaries.
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News Market Reaction 1 Alert
On the day this news was published, EHTH gained 1.33%, reflecting a mild positive market reaction.
Data tracked by StockTitan Argus on the day of publication.
The awards, which recognize eHealth's customer-centric approach to matching Medicare beneficiaries with plans that fit their needs and budget, comes just weeks ahead of this year's Medicare Annual Enrollment Period, which begins October 15, 2024.
eHealth earned the following awards:
- Humana: 2024 Overall Quality Award for the third time in a row. The award recognizes best-in-class quality and showcases eHealth's commitment to providing a high-quality experience for Medicare beneficiaries.
- United Healthcare: 2024 Top Medicare Advantage Retention Award for the second year in a row. The award recognizes best-in-class processes to support customer satisfaction.
- Cigna: 2024 Annual Election Period (AEP) National Call Center Retention Award, recognizing eHealth for customer satisfaction during the Medicare Annual Enrollment Period.
- Aetna: 2024 Highest Issued Medicare Advantage Policies, recognizing the overall quality of eHealth's onboarding processes for Medicare Advantage beneficiaries.
"We are extremely humbled to have received these awards and are proud of the tremendous partnerships we've built with our carrier partners over the years who share our commitment to providing the best possible service experience for Medicare beneficiaries," said William Kinkead, eHealth's VP, Carrier Development.
About eHealth (NASDAQ: EHTH)
We're Matchmakers. For over 25 years, eHealth has helped millions of Americans find the healthcare coverage that fits their needs at a price they can afford. As a leading independent licensed insurance agency and advisor, eHealth offers access to over 180 health insurers, including national and regional companies. For more information about eHealth, visit ehealth.com or follow us on LinkedIn, Facebook, Instagram, and X. Open positions can be found on our career page.
Media inquiries: pr@ehealth.com
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SOURCE eHealth, Inc.
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