FICO Recognized in the 2026 Gartner® Critical Capabilities Report for Decision Intelligence Platforms

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Decision intelligence platforms are software systems that combine data, simple models, and human input to help organizations make repeatable, evidence-based choices—like a GPS that uses maps, traffic, and your destination to recommend the best route. For investors, these platforms matter because they can improve how companies allocate capital, forecast demand, manage risk and measure outcomes, potentially boosting efficiency and predictability of future profits.

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01/30/2026 - 12:00 PM

FICO recognized across Decision Analysis, Decision Engineering, Decision Science, and Decision Stewardship Use Cases in the Gartner® Critical Capabilities report

BOZEMAN, Mont.--(BUSINESS WIRE)-- FICO (NYSE: FICO), a global analytics software leader, today announced that Gartner recognized FICO in the 2026 Gartner® Critical Capabilities for Decision Intelligence Platforms. The Critical Capabilities report evaluated FICO, which ranked vendors in the following four Critical Capabilities Use Cases: Decision Analysis, Decision Engineering, Decision Science, and Decision Stewardship. FICO ranked 2^nd across all Use Cases and sees this recognition as validation of the strategy to meet today's challenges and tomorrow's opportunities with agility and speed.

To read the full 2026 Gartner® Critical Capabilities report, visit: https://www.fico.com/en/gartner-cc-2026-decision-intelligence-platforms.

“Decision intelligence platforms (DIPs) can help D&A leaders address and fill critical needs by providing software for decision service development that supports, augments and automates decision making of humans or machines. All of this is powered by the composition of data, analytics, knowledge and AI techniques. The use cases for DIPs — which we define as decision analysis, decision engineering, decision science and decision stewardship — are reflective of the user personas and related decision intelligence skills needed to define, manage, observe and collaborate across the decision life cycle.”

“We believe this recognition validates our vision for FICO Platform as we continue to shape the future of the intelligent enterprise and underscores why our customers place their trust in FICO," said Nikhil Behl, president of software at FICO. “FICO Platform excels at decision engineering by enabling our customers to compose and operationalize scalable decision services through a business-centric approach with world class AI and data streaming capabilities.”

This report follows FICO’s recent recognition as Leader in the 2026 Gartner® Magic Quadrant™ for Decision Intelligence Platforms.

For more background on FICO’s recent analyst recognitions for its FICO® Platform capabilities, visit: https://www.fico.com/en/awards-recognition

About Gartner and the Critical Capabilities Reports

Gartner delivers actionable, objective insight to executives and their teams. Its expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s mission-critical priorities.

The Critical Capabilities document is a comparative analysis that scores competing products or services against a set of critical differentiators identified by Gartner. It shows you which products or services are a best fit in various use cases to provide you actionable advice on which products/services you should add to your vendor shortlists for further evaluation. Learn more about the Critical Capabilities report.

Gartner, Critical Capabilities for Decision Intelligence, Carlie Idoine, David Pidsley, Kevin Quinn, Gareth Herschel, Kjell Carlsson, January 27, 2026

Gartner is a trademark of Gartner, Inc. and/or its affiliates.

Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose.

About FICO

FICO (NYSE: FICO) powers decisions that help people and businesses around the world prosper. Founded in 1956, the company is a pioneer in the use of predictive analytics and data science to improve operational decisions. FICO holds more than 200 US and foreign patents on technologies that increase profitability, customer satisfaction and growth for businesses in financial services, insurance, telecommunications, health care, retail and many other industries. Using FICO solutions, businesses in more than 80 countries do everything from protecting four billion payment cards from fraud, to improving financial inclusion, to increasing supply chain resiliency. The FICO® Score, used by 90% of top US lenders, is the standard measure of consumer credit risk in the US and has been made available in over 40 other countries, improving risk management, credit access and transparency.

Learn more at https://www.fico.com/en.

Join the conversation at https://x.com/FICO_corp & https://www.fico.com/blogs/

For FICO news and media resources, visit https://www.fico.com/en/newsroom.

FICO is a registered trademark of Fair Isaac Corporation in the U.S. and other countries.