Fair Isaac Corp Stock Price, News & Analysis

FICO's latest survey reveals that 80% of Spanish consumers have received potential scam attempts, up 4% from last year. The study shows an increase in real-time payment (RTP) scams, with 7% of victims losing over €5,000 in 2024, compared to 4% in 2023. Despite this, Spanish consumers show better response to bank warnings, with only 7% proceeding with payments after being warned (versus 14% global average).

The survey indicates that 93% of Spanish consumers use RTP, with 40% considering it more secure than credit cards. While 44% of consumers accept responsibility for falling victim to scams, they believe banks share some responsibility. Notably, 73% think banks should refund scam victims always or most of the time. Customer satisfaction with bank scam resolution remains high at 74%, though 16% would switch banks if unhappy with scam incident management.

SWBC has announced an enhanced partnership with FICO to launch Preferred Collect™, a comprehensive managed collections service integrated with FICO's omnichannel communication capabilities. The white-labeled solution enables borrowers to resolve past-due loan payments through multiple digital channels, including text messaging, email, IVR technology, self-service web portal, and live agents. The service offers three distinct options and features advanced data analytics through SWBC's Reporting Portal. This collaboration aims to streamline debt repayment processes, minimize risks, and optimize collection strategies while improving borrower satisfaction.

FICO's new survey of 12,000 consumers across 14 countries reveals concerning trends in UK payment scams. 26% of UK consumers have reported actual or suspected scam losses to their banks, while 41% say their friends or family members have been scammed. The study shows that real-time payments (RTP) are widely used, with 79% of UK consumers sending and 73% receiving them.

Key findings show that 54% of consumers believe they should be responsible for falling for scams, while 73% think banks should refund victims always or most of the time. 58% of consumers prioritize better fraud detection systems as the most impactful action banks can take. The survey highlights the need for banks to balance customer satisfaction with fraud mitigation as RTP usage continues to grow.

FICO has achieved leadership recognition from major industry analysts for its FICO® Platform in decision intelligence, analytics, and AI. The platform has been acknowledged in the 2024 IDC MarketScape, Forrester Wave™, and Chartis Research RiskTech100® 2025 reports for its innovative approach to digital transformation.

The platform enables organizations to break down silos, reuse AI models, and make automated decisions across their businesses. Key strengths highlighted include scalability in fraud and risk management, customer engagement, and supply chain decisioning. Recent enhancements focus on data connection, business composability, enterprise optimization, and digital twin capabilities.

A new FICO global survey reveals increasing concerns about real-time payment (RTP) scams, with 56% of consumers reporting family and friends as victims in 2024, up from 51% in 2023. The study highlights that 50% of consumers want banks to improve their fraud detection systems, while 65% believe banks should reimburse scam victims for losses.

Regional variations show scam impacts differ, with Latin America reporting the highest rate at 69%, followed by Asia-Pacific at 56%, Europe at 48%, and North America at 47%. Customer retention is at stake, with 13% of consumers globally considering switching banks if dissatisfied with scam management. The survey also found that 73% of consumers would view their banks positively if they prevented suspicious RTP transactions.

FICO reported strong Q4 fiscal 2024 results with revenues of $453.8 million, up 16% from the prior year. GAAP earnings reached $5.44 per share, while Non-GAAP EPS was $6.54. Scores revenues grew 27% to $249.2 million, driven by a 38% increase in B2B revenue. Software revenues increased 5% to $204.6 million, with Platform ARR growth of 31%. The company provided FY2025 guidance projecting revenues of $1.98 billion and GAAP EPS of $25.05.

FICO has launched the FICO® Score Mortgage Simulator, a new analytic tool designed for mortgage professionals to help potential borrowers understand how different credit decisions could affect their FICO Scores. The simulator enables lenders to run various credit scenarios, such as paying off loans or reducing credit card balances, to project potential score changes and their impact on loan eligibility. Xactus is the first technology partner to implement this tool, which uses actual FICO Score algorithms to provide dynamic credit scenario planning and enhance consumer experience by offering actionable recommendations for better loan terms and mortgage qualification.

Atlantic Bay Mortgage Group has adopted FICO® Score 10 T for mortgages not sold to Fannie Mae or Freddie Mac. The new scoring system incorporates trended credit bureau data to assess consumer credit behavior over time, rather than at a single point. According to FICO, the Score 10 T can increase mortgage approval rates by up to 5% without additional credit risk, or reduce default risk and losses by up to 17% at a 680 cutoff. Informative Research will supply Atlantic Bay with the new credit scores, enabling them to serve a broader range of customers, including first-time and underserved borrowers.

FICO, a global analytics software leader, has scheduled its fourth quarter fiscal 2024 financial results announcement for November 6, 2024, after market close. The company will host a conference call at 5:00 p.m. Eastern time on the same day. The presentation will be accessible via webcast on FICO's investor website, with a replay available through November 6, 2025.