A company-wide program that uses artificial intelligence tools to redesign how the business works—automating routine tasks, improving decisions, personalizing products or speeding up development—across operations, sales, customer service and back-office functions. Investors care because it can act like upgrading a company’s engine and navigation system: it may cut costs, raise productivity and create new revenue opportunities, but also requires upfront investment, execution skill and carries implementation and ethical risks.
decision intelligencetechnical
Decision intelligence is a discipline that combines data, predictive models and human judgment to design, test and improve business decisions, using analytics and automation to forecast outcomes and compare trade-offs. For investors it matters because companies that apply decision intelligence can allocate capital more effectively, reduce costly errors and react faster to changing conditions — like using a GPS that blends maps, live traffic and your destination to pick the best route.
fraud detectiontechnical
Fraud detection is the set of methods and tools used to spot false, misleading, or illegal financial activity—such as fake transactions, manipulated reports, or identity theft—before it causes major harm. It matters to investors because catching fraud early protects a company’s cash, reputation, and legal standing, much like a smoke detector alerts you to a small fire before it spreads; failures in detection can lead to sudden losses, regulatory fines, and plunging share prices.
digital transformationtechnical
Digital transformation is the process of using digital technologies to fundamentally change how organizations operate, deliver value, and connect with customers. It often involves updating systems, automating tasks, and improving digital tools to increase efficiency and stay competitive. For investors, it signifies a company's ability to adapt to technological advances, which can impact its growth prospects and long-term success.
FICO World 2026 takes place May 19-22 in Orlando, Florida, with focus on AI-powered enterprise transformation, risk management, customer growth strategies and operational excellence
BOZEMAN, Mont.--(BUSINESS WIRE)--
Global analytics software leader FICO (NYSE:FICO) today announced thatSol Rashidi, the world’s 1st Chief AI Officer for Enterprise (2016) and a 2026 LinkedIn Top Voice, will deliver a keynote address at FICO® World 2026. Rashidi is a senior fellow at Harvard and a former AWS and Fortune 100 C-Suite exec who helped IBM launch Watson in 2011. Rashidi joins a rich agenda on decision intelligence technology, fraud detection and risk management at the conference, which takes place May 19-22 in Orlando, Florida.
“Sol Rashidi has led over 200 AI deployments, helping businesses worldwide launch and scale AI,” said Nikhil Behl, president, Software at FICO. “Her experience will bring an invaluable perspective to our discussions on how to swiftly and safely use AI for growth in financial services.”
FICO World 2026 will also feature a keynote from Oz Pearlman, one of the world’s most renowned and sought-after mentalists and New York Times bestselling author.
FICO World sessions will feature case studies from leading financial services firms, including Wells Fargo, Scotiabank, Santander, Regions Bank, Absa Bank, Banco Santa Cruz, Bank of America, BCP, Ceska Bank and Financiera Oh, as well as strategic insights from dozens of industry and technology experts. Sessions are organized into four tracks:
AI-Powered Enterprise Transformation: Turning hype into competitive advantage with pioneering best practices in AI and decision intelligence technology.
Enterprise Risk Management: Building long-term resilience with connected intelligence across the credit and fraud risk lifecycle.
Customer Growth Strategies: Growing lifetime value with tailored communications, contextual customer management, and real-time engagement.
Operational Excellence: Accelerating enterprise transformation with a platform operating model, open ecosystem, and scalable intelligence foundation.
FICO® World takes place in Orlando, FL, from May 19-22, 2026. The four-day conference is expected to attract more than 1,500 business leaders from 50+ countries to explore the latest breakthroughs in AI and applied intelligence and best practices in customer management, fraud prevention and digital transformation. Many of the world’s leading financial institutions will reveal their progress in using AI to lead the "Intelligence Revolution."
About FICO
FICO (NYSE: FICO) powers decisions that help people and businesses around the world prosper. Founded in 1956, the company is a pioneer in the use of predictive analytics and data science to improve operational decisions. FICO holds more than 200 US and foreign patents on technologies that increase profitability, customer satisfaction and growth for businesses in financial services, insurance, telecommunications, health care, retail and many other industries. Using FICO solutions, businesses in more than 80 countries do everything from protecting 4 billion payment cards from fraud, to improving financial inclusion, to increasing supply chain resiliency. The FICO® Score, used by 90% of top US lenders, is the standard measure of consumer credit risk in the US and has been made available in over 40 other countries, improving risk management, credit access and transparency. Learn more at www.fico.com.
