Five9, Inc. reports developments tied to its Intelligent CX Platform, a cloud-native contact-center-as-a-service offering for AI-driven customer experience, omnichannel engagement, workforce engagement management, automation and journey analytics. Company news commonly covers platform enhancements, enterprise AI recognition, customer-experience orchestration and partner ecosystem activity through Five9 Fusion.
Recurring updates also include quarterly financial results, subscription revenue trends, investor conference participation, share repurchase activity, leadership appointments and governance changes. The company’s announcements often connect its AI, data, workflow and partner integrations to how enterprises manage customer service interactions and agent productivity.
Five9 (Nasdaq: FIVN) expanded its Five9 Fusion partner program on March 10, 2026, creating a broader CX orchestration ecosystem that links product integrations, ISVs, and embedded technology partners.
Key enhancements include AI Agent Connect API, improved VoiceStream and TranscriptStream interoperability, and deeper OneVUE visualization integration to accelerate AI-driven, connected customer experiences.
Five9 (NASDAQ:FIVN) said members of its management team will present at the Morgan Stanley Technology, Media & Telecom Conference on March 3, 2026 at 1:05 PM PST. A webcast will be available on the company's investor relations website.
Investors can access the live webcast via the Five9 investor relations site at http://investors.five9.com/.
Five9 (NASDAQ:FIVN) reported record full‑year 2025 revenue of $1,149.1 million, up 10% year‑over‑year, and fourth‑quarter revenue of $300.3 million (up 8% YoY). Adjusted EBITDA rose to $269.7 million (23.5% margin) and GAAP net income was $39.4 million for 2025. The company delivered GAAP operating cash flow of $226.2 million in 2025 and Q4 operating cash flow of $83.6 million. Management provided 2026 revenue guidance of $1.247–$1.261 billion and detailed GAAP and non‑GAAP EPS ranges.
Five9 (Nasdaq: FIVN) announced its 2025 Global Partner Award winners, recognizing partners for CX innovation, performance, and measurable customer outcomes.
Award categories include regional, technology alliance, ISV, SI, high-performance, customer outcome, and partner excellence awards. Winners include Google Cloud, Synoptek, NWN, Deloitte Digital, Cresta, CDW, TTEC, BT, and others across global regions.
Five9 (Nasdaq: FIVN) will report fourth quarter and fiscal year 2025 financial results on February 19, 2026 and will host a conference call and webcast at 4:30 p.m. Eastern Time.
Participants may register for the webinar and a replay will be available shortly after the live event on the company’s Investor Relations website at http://investors.five9.com/.
Five9 (Nasdaq: FIVN) expanded its partnership with Google Cloud and launched a joint Enterprise CX AI solution integrating the Five9 AI-Infused Intelligent CX Platform with Google Cloud’s Gemini Enterprise for Customer Experience and Vertex AI. The solution aims to deliver unified, AI-driven, personalized customer interactions across channels and a seamless agent/supervisor experience.
Key go-to-market changes include availability to purchase Five9 through Google Cloud Marketplace for simplified procurement and consolidated billing. Five9 also said it will run key internal enterprise workloads on Google Cloud and use Gemini Enterprise to improve efficiency across sales, legal operations, customer success, and business operations.
Five9 (NASDAQ:FIVN) said members of its management team will present at the 28th Annual Needham Growth Conference on January 13, 2026 at 3:45 PM ET. A webcast will be available via the company's investor relations website at http://investors.five9.com/.
Five9 (NASDAQ: FIVN) appointed Amit Mathradas as Chief Executive Officer and director, effective February 2, 2026. He succeeds Board Chairman Mike Burkland, who will retire as CEO but remain on the Board to support a smooth transition.
Mathradas previously served as CEO of Nintex, where he led an AI-centric business orchestration strategy, and was President & COO of Avalara, where he helped grow revenue by over 250% in four years before Avalara was acquired for $8.4 billion. Five9 plans an investor day in 2026 to outline strategy and long-term financial outlook.
Five9 (Nasdaq: FIVN) was named to Foundry’s Computerworld 2026 Best Places to Work in IT list for the third consecutive year, receiving higher placement than 2025. Key placements include #12 Overall for Midsize Companies (up from #13 in 2025), #7 for Workplace Culture among midsize companies, and #9 for IT Growth among midsize companies. The recognition highlights Five9’s emphasis on culture, IT team expansion, and investments in tools and learning to support AI-driven customer experience work and talent development.
Five9 (NASDAQ:FIVN) said its management will present at two investor conferences: the UBS Global Technology and AI Conference on December 2, 2025 at 4:15 PM MST and the Barclays 23rd Annual Global Technology Conference on December 10, 2025 at 1:55 PM PT.
A webcast of both presentations will be available on the company's investor relations website at http://investors.five9.com/.