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Forrester Research, Inc. reports company developments tied to its independent research, data, and advisory services for technology, customer experience, digital, marketing, revenue, and product leaders. News commonly covers quarterly financial results, contract value trends, revenue guidance, and management commentary on the company’s research and advisory model.
Company updates also feature Forrester AI, formerly Izola, and integrations that deliver Forrester research within workplace tools such as Microsoft Teams and Microsoft 365 Copilot. Recurring releases include enterprise AI research, B2B go-to-market studies, global technology awards, B2B Summit programming, and events that showcase the company’s research frameworks and client-facing advisory themes.
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Forrester (Nasdaq: FORR) has announced the opening of nominations for its global technology awards in two categories: Technology Strategy Impact and Enterprise Architecture. These awards aim to recognize organizations that successfully implement technology strategies fostering growth and enhancing customer success. Eligible participants include businesses with over 1,000 employees employing tech for transformation across regions like North America, EMEA, and APAC. The Technology Strategy Impact award will focus on those utilizing a future fit tech strategy, which can result in revenue growth at double the pace of competitors. The Enterprise Architecture award, in collaboration with The Open Group, will honor firms that enhance business outcomes through effective EA practices. Nominations are open until June 19, 2023, with award recipients to be announced at upcoming events in September and October 2023.
Forrester Research (Nasdaq: FORR) announced its first-quarter earnings conference call is set for 4:30 p.m. Eastern time on Thursday, May 4, 2023. Interested investors can access the call through forrester.com, and are advised to log in at least 15 minutes early. Preregistration is available for participants. Additionally, a replay will be accessible on Forrester's website for those unable to attend the live session.
Forrester Research is a prominent research and advisory firm aiding leaders in various sectors to leverage customer obsession for growth. Their insights are based on extensive research methodologies including annual consumer surveys and real-time feedback.
Forrester (NASDAQ: FORR) has awarded Majid Al Futtaim (MAF) its inaugural Customer-Obsessed Enterprise Award for the EMEA region. This recognition celebrates MAF's commitment to prioritizing customer engagement and experience, contributing to business growth and employee satisfaction. The award will be presented during the CX EMEA event, scheduled for May 10-11, 2023, in London. MAF was recognized for its significant investments in creating customer-centric experiences across its network of shopping malls and hotels in the Middle East and North Africa. According to Forrester's Martin Gill, MAF's customer-focused strategies foster retention and profitability, aligning various functions to enhance customer value.
Forrester (Nasdaq: FORR) has announced the winners of its inaugural Customer Obsession Awards in North America, recognizing Best Buy for its customer-centric strategies. The awards, to be presented at the CX North America conference from June 13–15, 2023, honor organizations that prioritize customer needs to drive business growth. Executives from NRG, M&T Bank, and Labcorp received the Customer-Obsessed Leadership Award for their efforts in establishing customer-focused cultures within their organizations. Rick Parrish, VP at Forrester, highlighted that these awardees exemplify how customer-centric leadership and strategies can enhance growth and retention.