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Forrester Research, Inc. reports company developments tied to its independent research, data, and advisory services for technology, customer experience, digital, marketing, revenue, and product leaders. News commonly covers quarterly financial results, contract value trends, revenue guidance, and management commentary on the company’s research and advisory model.
Company updates also feature Forrester AI, formerly Izola, and integrations that deliver Forrester research within workplace tools such as Microsoft Teams and Microsoft 365 Copilot. Recurring releases include enterprise AI research, B2B go-to-market studies, global technology awards, B2B Summit programming, and events that showcase the company’s research frameworks and client-facing advisory themes.
Forrester Research reported strong 2021 financial results, achieving total revenues of $494.3 million and a net income of $24.8 million, marking significant growth compared to $449.0 million and $10.0 million in 2020. The fourth quarter revenues reached $133.7 million, up from $120.5 million year-over-year, with adjusted diluted EPS of $0.59. For 2022, Forrester expects revenues between $550.0 million and $560.0 million, with adjusted diluted EPS guidance of $2.25 to $2.35.
Forrester Research (Nasdaq: FORR) announced it will broadcast its fourth-quarter and full-year earnings conference call on February 10, 2022, at 4:30 p.m. ET. Investors are encouraged to log in at least 15 minutes prior. A replay will be available on their website for those unable to attend live. Forrester helps companies leverage customer obsession for growth through its proprietary research and consulting services, drawing insights from extensive consumer and business leader surveys and rigorous methodologies.
Forrester Research (Nasdaq: FORR) announced that CEO George Colony, CFO Chris Finn, and CAO Scott Chouinard will present at Sidoti's virtual Winter Small Cap Conference on January 19, 2022, at 11:30 a.m. ET. The live webcast will be accessible via the company's website. Forrester is a leading research firm aiding leaders in various sectors to drive growth through customer-centric strategies, leveraging extensive research and consumer feedback.
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On November 8, 2021, Forrester (Nasdaq: FORR) announced an upgrade to its FeedbackNow solution, introducing FeedbackNow Predict. This new feature utilizes advanced analytics to help businesses anticipate customer experience (CX) issues proactively. With real-time feedback collection and integration of various data types, organizations can now address potential problems before they arise. Approximately 60% of CX professionals report lacking closed-loop feedback processes, highlighting the innovation's importance in fostering brand loyalty. FeedbackNow currently collects over 8 million customer votes monthly.
Forrester Research reported strong Q3 2021 results with total revenues of $118.1 million, a 8.8% increase from $108.6 million in Q3 2020. The company achieved a net income of $4.5 million ($0.23 per share), recovering from a loss of $3.8 million in the prior year. Forrester raised its full-year guidance for the third time, anticipating total revenues between $492 million and $497 million. Additionally, a $50 million increase in the stock repurchase program was authorized, enhancing shareholder value.
Forrester (Nasdaq: FORR) has released its 2022 Predictions, warning that 30% of companies not supporting remote work will see attrition rates rise above industry averages, peaking at 2.5% monthly resignations. Key trends include a shift towards creativity-driven digital transformation, increased focus on accessibility in customer experience, and a predicted $10 billion redirected to pro-accessibility services. The report emphasizes heightened customer expectations and urges leaders to adapt quickly to these changes.
Forrester Research (Nasdaq: FORR) will host its third-quarter earnings conference call on November 3, 2021, at 4:30 p.m. ET. Investors can tune in via Forrester's website, with a recommendation to log in 15 minutes early. A replay will be available for those unable to participate live. Forrester is a leading research and advisory firm assisting global leaders in technology, marketing, and customer experience to drive growth through customer-centric strategies, leveraging extensive proprietary research and feedback methodologies.
Forrester (Nasdaq: FORR) has released the complete agenda for its Data Strategy & Insights 2021 virtual event scheduled for November 18–19, 2021. The conference aims to help leaders in data and analytics create AI-ready environments and enhance customer experiences. Notable speakers include industry leaders from TIAA and Humana. Key sessions will cover topics like connected intelligence, confidence in decision-making, and the evolving role of Chief Data Officers. Attendees will also gain insights on diversity, equity, and inclusion in data strategies.
Forrester (Nasdaq: FORR) has announced that multi-platinum artist Jewel will headline its upcoming virtual events, including Technology & Innovation North America, Security & Risk, and Data Strategy & Insights, taking place from November 2 to 19, 2021. These events aim to equip leaders with the skills to navigate rapid business changes and improve customer experiences. Attendees will have access to keynotes, breakout sessions, and networking opportunities with Forrester analysts. Jewel's career, spanning over 20 years, includes 30 million albums sold and numerous awards.