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Genpact and ALDI SÜD Enter Multi-Year Partnership to Reimagine ALDI's Business Services, Leveraging Data, Technology, and AI Solutions

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Genpact (NYSE: G) has entered into a multi-year partnership with ALDI SÜD to transform ALDI's retail operations in the U.S. and Australia. Utilizing Genpact's expertise in data, technology, and AI, the collaboration aims to enhance ALDI's agility and cost efficiency. The partnership will leverage technology platforms such as S/4HANA, Ariba, Blackline, and ServiceNow to streamline operations and maximize ROI. Anil Nanduru, a Global Business Leader at Genpact, emphasized that this digital transformation will help ALDI differentiate itself in the market and drive competitive growth.

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Positive

  • Multi-year partnership with ALDI SÜD, a prominent retail group, indicates long-term revenue stability for Genpact.
  • Utilization of advanced technology platforms like S/4HANA, Ariba, Blackline, and ServiceNow to improve operational efficiency.
  • Enhanced agility and cost leadership for ALDI, potentially increasing customer satisfaction and market share.

Negative

  • None.

News Market Reaction

-1.15%
1 alert
-1.15% News Effect

On the day this news was published, G declined 1.15%, reflecting a mild negative market reaction.

Data tracked by StockTitan Argus on the day of publication.

Agreement aims to drive greater agility and cost leadership

NEW YORK, July 9, 2024 /PRNewswire/ -- Genpact (NYSE: G), a global professional services and solutions firm delivering outcomes that shape the future, announced a new multi-year engagement with ALDI SÜD to accelerate and support the continued transformation of its retail operations in the U.S. and Australia.

Genpact's data, tech, and AI capabilities, coupled with its business and industry knowledge, will help ALDI accelerate agility and cost leadership and aid in continued transformation in these markets.

By embracing digital transformation, retail organizations can more easily adapt to changing market dynamics and consumer preferences. This agility allows companies to quickly respond to emerging trends, competitor actions, and customer feedback, ensuring continued relevance and competitiveness in the market.

Genpact will leverage its data, tech, and AI solutions to streamline operations and help ALDI achieve significant efficiency improvements. Specifically, ALDI will harness Genpact's AI-first approach and digital expertise to help maximize the effectiveness and return on investment from existing deployed technology platforms like S/4HANA, Ariba, Blackline, and ServiceNow. 

"By investing in digital technologies and exploring innovative business models, a retailer can differentiate itself from competitors and establish leadership in the industry," said Anil Nanduru, Global Business Leader, High Tech and Manufacturing and Consumer and Healthcare, Genpact. "At Genpact, our AI-first approach for ALDI's business services aims to achieve a front-to-middle-to-back transformation to create exceptional customer experiences and drive competitive growth."

Visit here to learn more about Genpact's work in the retail industry.

About Genpact
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. 

Get to know us at genpact.com and on LinkedInXYouTube, and Facebook

MEDIA CONTACT:

Sue Martenson
Genpact Media Relations
+1 978 905 9582
susan.martenson@genpact.com

 

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/genpact-and-aldi-sud-enter-multi-year-partnership-to-reimagine-aldis-business-services-leveraging-data-technology-and-ai-solutions-302191682.html

SOURCE Genpact Ltd.

FAQ

What is the focus of the partnership between Genpact and ALDI SÜD?

The partnership aims to transform ALDI's retail operations in the U.S. and Australia, enhancing agility and cost leadership using Genpact's data, technology, and AI solutions.

When was the partnership between Genpact and ALDI SÜD announced?

The partnership was announced on July 9, 2024.

Which technology platforms will ALDI use in collaboration with Genpact?

ALDI will use S/4HANA, Ariba, Blackline, and ServiceNow to streamline operations and maximize ROI.

How will the partnership between Genpact and ALDI benefit ALDI?

The partnership will enhance ALDI's agility and cost efficiency, helping the retailer respond to market trends and improve operational performance.

What role does AI play in the Genpact and ALDI SÜD partnership?

Genpact's AI-first approach will streamline ALDI's operations and create exceptional customer experiences, driving competitive growth.
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