Navan and Hilton to Co-Create Hotel-TMC Direct Connect

Key Terms

api technical

An API, or Application Programming Interface, is a set of rules that allows different software programs to communicate and work together smoothly, much like a waiter translating your order into the kitchen and then bringing your meal back. For investors, APIs are important because they enable real-time access to financial data, trading systems, and other digital services, making it easier to make informed decisions quickly and efficiently.

central reservation system technical

A central reservation system is a software platform that manages bookings, availability, pricing and customer data across multiple sales channels for hotels, airlines, car rentals or other travel services. Think of it as a digital switchboard that routes and updates reservations in real time so inventory isn’t double-booked and pricing stays consistent. Investors care because the system affects revenue flow, operating efficiency, distribution reach and the cost of scaling or integrating new partners, all of which influence profitability and growth prospects.

booking api technical

A booking API is a set of technical rules and endpoints that lets different software systems create, change, cancel and retrieve reservations or appointments (hotels, flights, tickets, rentals, or service slots). Think of it as a digital waiter that takes, updates and relays booking requests between a customer-facing app and a provider’s system. Investors care because these APIs enable partners, distribution channels and automation that can scale sales, unlock new revenue streams, and affect operational costs and data visibility.

content api technical

A content API is a programmable interface that lets software request, retrieve, and manage news articles, press releases, and related metadata in a structured way. Think of it as a digital conveyor belt that feeds up-to-date stories and facts into websites, apps, or data systems; for investors it matters because it controls how quickly, reliably, and accurately market-moving information is distributed and integrated into research, alerts, and trading tools.

virtual payments financial

Virtual payments are transfers of money carried out electronically without using a physical card or cash, including digital wallets, virtual card numbers, and online account-to-account transfers. They matter to investors because they change how consumers and businesses move and store money, affecting payment volumes, fees, fraud risk, and partnerships across banks, retailers, and fintech firms—like replacing paper tickets with reusable QR passes that speed transactions and shift revenue streams.

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API-led integration to bring real-time booking, rich content, and modern retailing to corporate hotel travel

Navan and Hilton Co-Create Hotel-TMC Direct Connect

This new capability, co-created between Navan and Hilton, a leading global hospitality company, combines Hilton’s next-generation distribution framework with Navan’s travel technology, marketplace, and booking platform. Navan will be the first TMC to integrate directly with Hilton’s Central Reservation System (CRS) and content services, enabling real-time shopping, booking, and access to high-quality, source-of-truth hotel content.

This partnership represents a meaningful evolution in hotel distribution — pairing Hilton’s investment in modern connectivity with Navan’s expertise in building intuitive, data-driven experiences for managed travel.

“At Hilton, we are committed to listening loudly and embracing innovation to meet the needs of our customers,” said Frank Passanante, SVP and Global Head of Sales & HRCC at Hilton. “By partnering closely with Navan and leveraging Hilton’s industry-leading technology and commercial expertise, we are evolving the hotel distribution model and delivering direct connectivity that better supports how corporate customers book, manage, and experience travel.”

“Navan has consistently pushed the boundaries of what’s possible in managed travel,” said Dane Molter, SVP, Group Travel Marketplace at Navan. “Collaborating with Hilton on this direct connection will allow us to deliver superior experiences for users from their initial hotel search through booking and checkout.”

The integration is enabled through Hilton-developed APIs, implemented and optimized in partnership with Navan’s travel marketplace platform:

• Booking API: Provides Navan with direct, real-time access to Hilton’s CRS for availability, rates, and booking.
• Content API: Delivers authoritative property and room content directly from Hilton, with Navan as the first TMC to operationalize this capability within a modern booking experience.

Together, these capabilities are designed to unlock meaningful benefits for Navan customers, including:

• Greater Choice and More Value: Through this partnership, Navan is providing customers with a new level of access to Hilton’s portfolio, unlocking greater value and savings.
• Rich, Reliable Content: Navan’s marketplace will display high-quality Hilton content sourced directly for joint corporate customers, designed to improve traveler confidence and reduce discrepancies.
• Streamlined Virtual Payments: Hilton and Navan are jointly enabling more consistent virtual payment acceptance across Hilton’s global portfolio — reducing friction for travelers and travel managers.
• Foundation for Continued Innovation: The partnership establishes a platform for future enhancements, including deeper automation and post-booking integrations as both companies continue to innovate.

By combining Hilton’s distribution innovation with Navan’s leading technology and marketplace, the partnership moves beyond legacy hotel distribution models to make the entire hotel booking process — from finding a room to staying in it — more direct, seamless, and traveler-focused.

About Navan

Navan (NASDAQ: NAVN) is the global AI-powered business travel and expense platform that makes travel easy for travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.

About Hilton

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 28 world-class brands comprising more than 9,200 properties and over 1.3 million rooms, in 144 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 250 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, LinkedIn, Instagram and YouTube.

View source version on businesswire.com: https://www.businesswire.com/news/home/20260706655058/en/

Navan Press
press@navan.com

Source: Navan