Helport AI and Atome Deepen Strategic Partnership Following Top Performance Ranking

Rhea-AI Summary

Helport AI (NASDAQ:HPAI) said it is deepening a May 19, 2025 partnership with BNPL platform Atome after its Philippines-based teams ranked #1 across Atome’s spending and loan product portfolios.

Helport AI onboarded 78 trained agents across eight program lines in the first ten weeks; one team rose from #5 to #1 within one month and both teams were ranked top in July 2025. The expansion aims to significantly increase trained AI-enabled agents over coming months as discussions continue on broader program growth across Southeast Asia.

Insights

Partnership Strategist

Top regional ranking and planned scale-up with Atome signals a positive commercial traction milestone for Helport AI.

Helport AI secured rapid adoption after launching the program on May 19, 2025, scaling to 78 trained agents across eight program lines and achieving #1 team rankings across Atome’s spending and loan portfolios by June 2025–July 2025. This demonstrates a working commercial product-market fit in voice-based AI+BPO for a fintech client and validates the company’s go-to-market proposition.

Risks include concentration on a single large client and the need to convert short-term pilot success into repeatable, contractually secured revenue as the program expands. Watch for formal expansion agreements, stated targets for agent counts, and any timeline milestones around agent growth in the coming months; those items will materially affect revenue visibility and partnership durability.

Operations and Scaling Expert

Operational proof-of-concept shows effective agent training and performance but scalability and compliance execution remain the key tests.

Helport AI’s model—combining contact center agents with AI-driven software—produced measurable performance lifts quickly, moving a team from #5 to #1 within weeks and earning recognition from Atome leadership. The facts indicate effective onboarding processes and AI-enabled agent productivity at small scale.

Scaling to "significantly increasing" trained agents will require documented quality controls, compliance safeguards for financial product handling, and reproducible training workflows; progress on those items and any contractual assurances from Atome over the next few months are the right near-term metrics to monitor for operational and commercial sustainability.

Helport AI’s AI-empowered teams top Atome’s regional performance charts

Further expansion and scaling of operations in progress

MANILA, Philippines, Oct. 08, 2025 (GLOBE NEWSWIRE) -- Helport AI Limited (NASDAQ: HPAI) (“Helport AI” or the “Company”), an AI technology company serving enterprise clients with intelligent customer communication software and services, is pleased to announce the expansion of its partnership with Atome, one of Southeast Asia’s leading Buy Now, Pay Later (BNPL) platforms. Launched in May 2025, the partnership has already delivered impressive results, with Helport AI’s Philippines-based teams ranking #1 across Atome’s spending and loan products portfolios. The partnership is now expected to expand with a goal of significantly increasing the number of trained AI-enabled agents over the coming months.

AI+BPO Creates Unique Advantage

The partnership began on May 19, 2025, with Helport AI launching AI-enabled support teams for two popular Atome financial products. Over the following ten weeks, Helport AI onboarded 78 trained agents, using its AI technology across eight program lines, covering both card and cash repayment portfolios. By June, one Helport AI team was already delivering breakout performance — rising from #5 to the top-performing team within one month. In July, both Helport AI teams ranked #1 in Atome’s regional performance scorecards, earning formal recognition from Atome’s leadership team. “The exceptional results achieved by a newly established team underscore the transformative impact of AI and the distinctive capabilities of Helport AI in training and onboarding high-performing agents,” said Jason Lim, Site Manager, Atome Malaysia.

Strong Foundations for Continued Growth

“We believe this partnership exemplifies Helport AI’s ability to leverage its leading AI technology to rapidly train and scale compliant, high-performing, voice-based BPO teams customized to the specific requirements of fintech clients,” said Leo Luo, Vice President at Helport AI. “We are proud to support Atome’s regional expansion and look forward to deepening our partnership as we move toward the next major milestone in agent growth.”

Discussions are ongoing between Helport AI and Atome to explore potential program expansion in response to increased BNPL adoption in Southeast Asia. Helport AI’s operations model — combining contact center agents with AI-driven software — is expected to continue driving measurable outcomes to support clients’ business objectives.

About Helport AI

Helport AI (NASDAQ: HPAI) is a global technology company serving enterprise clients with intelligent customer communication software and services. Its flagship product, AI Assist, acts as a real-time co-pilot for customer contact teams, delivering smart guidance and tools to drive sales, improve engagement, and reduce costs. The Company’s mission is to empower everyone to work like an expert — using AI to elevate, not replace, human capability. Learn more at www.helport.ai. 

About Atome

Atome is one of Southeast Asia’s leading BNPL platforms, offering consumers flexible, interest-free payment options. With a mission to improve financial access and help merchants grow sustainably, Atome serves millions of users across key Asian markets. All information about Atome contained herein has been reviewed and approved by Atome.

Forward-Looking Statements 
Certain statements in this announcement are forward-looking, including, but not limited to, Helport AI’s business strategies, expansion plans, and anticipated results. These statements involve risks and uncertainties based on current expectations and projections. Investors can identify these forward-looking statements by words or phrases such as “approximates,” “believes,” “hopes,” “expects,” “anticipates,” “estimates,” “projects,” “intends,” “plans,” “will,” “would,” “should,” “could,” “may” or other similar expressions, although not all forward-looking statements contain these identifying words. Helport AI undertakes no obligation to update or revise publicly any forward-looking statements to reflect subsequent occurring events or circumstances, or changes in its expectations, except as may be required by law. Although Helport AI believes that the expectations expressed in these forward-looking statements are reasonable, it cannot assure you that such expectations will turn out to be correct, and Helport AI cautions investors that actual results may differ materially from the anticipated results and encourages investors to review other factors that may affect its future results in Helport AI’s registration statements and other filings with the U.S. Securities and Exchange Commission. 

Media Contact
Helport AI Investor Relations
Email: ir@helport.ai
Website: https://ir.helport.ai 

Source: Helport AI, Inc.

FAQ

What did Helport AI announce about its partnership with Atome on October 8, 2025?

Helport AI announced an expansion of its partnership after its Philippines teams ranked #1 in Atome’s regional performance scorecards and plans to increase trained AI-enabled agents.

How many agents did Helport AI onboard for Atome since the May 19, 2025 launch?

Helport AI onboarded 78 trained agents across eight program lines within the first ten weeks of the May 19, 2025 launch.

What performance improvement did Helport AI teams deliver for Atome in mid‑2025?

One Helport AI team rose from #5 to #1 within one month and by July 2025 both Helport AI teams ranked #1 on Atome’s regional scorecards.

What is the near‑term growth goal for Helport AI’s Atome partnership (HPAI)?

The company said the partnership will expand with a goal of significantly increasing the number of trained AI‑enabled agents over the coming months.

Which Atome product lines are covered by Helport AI’s teams?

Helport AI’s teams support Atome’s spending and loan products, operating across eight program lines including card and cash repayment portfolios.

How might Helport AI’s model affect Atome’s regional operations in Southeast Asia?

The company expects its AI‑plus‑BPO model to scale compliant, voice‑based teams rapidly to support Atome’s regional expansion and increased BNPL adoption.