Helport AI Opens Thailand Office
Helport AI (NASDAQ: HPAI) announced the opening of a new office in Bangkok, Thailand on November 21, 2025 to serve as its primary hub for Thai-language AI operations. The office will support financial institutions, lending platforms, and consumer goods companies and will initially focus on servicing Thailand-based debt collection accounts.
Local capabilities include Helport AI Assistant software, Thai-trained knowledge bases, compliance frameworks for Thai regulations, multi-channel reminders, real-time call monitoring with violation flagging, and mandatory call recordings, transcriptions, and after-call summaries. The expansion extends Helport’s multilingual delivery network alongside hubs in California, Manila, and Mexico City.
Helport AI (NASDAQ: HPAI) ha annunciato l'apertura di un nuovo ufficio a Bangkok, Thailandia, il 21 novembre 2025, che servirà da hub principale per le operazioni AI in lingua thailandese. L'ufficio supporterà istituzioni finanziarie, piattaforme di prestito e aziende di beni di consumo e inizialmente si concentrerà sulla gestione dei conti di recupero crediti basati in Thailandia.
Le capacità locali includono Helport AI Assistant, basi di conoscenza addestrate in thailandese, quadri di conformità per le normative thailandesi, promemoria su più canali, monitoraggio delle chiamate in tempo reale con segnalazione di violazioni, e registrazioni delle chiamate obbligatorie, trascrizioni e riepiloghi post-chiamata. L'espansione consolida la rete di consegna multilingue di Helport insieme agli hub in California, Manila e Città del Messico.
Helport AI (NASDAQ: HPAI) anunció la apertura de una nueva oficina en Bangkok, Tailandia, el 21 de noviembre de 2025, para servir como su centro principal para las operaciones de IA en tailandés. La oficina apoyará a instituciones financieras, plataformas de préstamos y empresas de bienes de consumo y, inicialmente, se centrará en atender cuentas de cobranza de deudas con sede en Tailandia.
Las capacidades locales incluyen el software Helport AI Assistant, bases de conocimiento entrenadas en tailandés, marcos de cumplimiento para las regulaciones tailandesas, recordatorios multicanal, monitoreo de llamadas en tiempo real con indicación de violaciones y grabaciones de llamadas obligatorias, transcripciones y resúmenes posteriores a la llamada. La expansión amplía la red de entrega multilingüe de Helport junto con los hubs en California, Manila y Ciudad de México.
헬포트 AI(NASDAQ: HPAI)가 2025년 11월 21일 태국 방콕에 새로운 사무소를 개소한다고 발표했으며, 이 사무소는 태국어 AI 운영의 주요 허브가 됩니다. 이 사무소는 금융 기관, 대출 플랫폼, 소비재 기업을 지원하며 처음에는 태국에 기반한 채권추심 계정을 서비스하는 데 집중합니다.
현지 기능으로는 헬포트 AI 어시스턴트 소프트웨어, 태국어로 훈련된 지식 베이스, 태국 규정을 위한 컴플라이언스 프레임워크, 다중 채널 리마인더, 위반 표기와 실시간 통화 모니터링, 의무 녹음, 전환 및 통화 후 요약이 포함됩니다. 이 확장은 캘리포니아, 마닐라, 멕시코시티에 있는 허브와 함께 헬포트의 다중언어 배송 네트워크를 확장합니다.
Helport AI (NASDAQ: HPAI) a annoncé l'ouverture d'un nouveau bureau à Bangkok, Thailand le 21 novembre 2025, qui servira de hub principal pour les opérations d'IA en thaï. Le bureau soutiendra les institutions financières, les plateformes de prêt et les entreprises de biens de consommation et se concentrera initialement sur le service des comptes de recouvrement de créances basés en Thaïlande.
Les capacités locales incluent le logiciel Helport AI Assistant, des bases de connaissances formées en thaï, des cadres de conformité pour les régulations thaïlandaises, des rappels multicanaux, une surveillance des appels en temps réel avec signalement des violations, ainsi que des enregistrements d'appels obligatoires, des transcriptions et des résumés après appel. L'expansion étend le réseau de livraison multilingue d'Helport aux côtés des hubs en Californie, à Manille et à Mexico.
Helport AI (NASDAQ: HPAI) kündigte die Eröffnung eines neuen Büros in Bangkok, Thailand, am 21. November 2025 an, das als primäres Zentrum für Thai-Sprachen-AI-Operationen dienen wird. Das Büro wird Finanzinstitute, Lending-Plattformen und Konsumgüterunternehmen unterstützen und sich zunächst auf die Betreuung thailändischer Schuldeneintreibungs-Konten konzentrieren.
Zu den lokalen Fähigkeiten gehören Helport AI Assistant-Software, Thai-sprachig trainierte Wissensdatenbanken, Compliance-Rahmenwerke für thailändische Vorschriften, Multi-Channel-Erinnerungen, Echtzeit-Anrufüberwachung mit Verletzungsanzeige sowie Pflichtaufzeichnungen von Anrufen, Transkriptionen und Nach-Anruf-Zusammenfassungen. Die Expansion erweitert Helports mehrsprachiges Liefernetzwerk neben den Zentren in Kalifornien, Manila und Mexiko-Stadt.
Helport AI (NASDAQ: HPAI) أعلن عن افتتاح مكتب جديد في بانكوك، تايلاند في 21 نوفمبر 2025 ليكون مركزه الأساسي لـ عمليات الذكاء الاصطناعي باللغة التايلاندية. سيخدم المكتب المؤسسات المالية ومنصات الإقراض وشركات السلع الاستهلاكية، وفي البداية سيركز على خدمة حسابات تحصيل الديون المقيمة في تايلاند.
تشمل القدرات المحلية برنامج Helport AI Assistant وقواعد المعرفة المدربة على اللغة التايلاندية وأطر الامتثال للوائح التايلاندية والتذكيرات متعددة القنوات ورصد المكالمات في الوقت الفعلي مع الإبلاغ عن الانتهاكات وتسجيلات المكالمات الإلزامية ونصوصها وملخصات ما بعد المكالمة. التوسع يوسع شبكة توصيل Helport متعددة اللغات إلى جانب المراكز في كاليفورنيا ومانيلا ومكسيكو سيتي.
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New Bangkok Location to Strengthen Helport AI’s Multilingual AI Service Delivery Network
Focus Will Be to Expand Thai-Language Operations
BANGKOK, Nov. 21, 2025 (GLOBE NEWSWIRE) -- Helport AI Limited (NASDAQ: HPAI) (“Helport AI” or the “Company”), an AI technology company serving enterprise clients with intelligent customer communication software and services, today announced the official opening of its Thailand office located in the Bangkok metropolitan area. The launch of this office represents a strategic expansion of Helport AI's multilingual service delivery network across Asia, strengthening the Company’s regional presence in Southeast Asia and enhancing its ability to serve diverse markets with localized AI solutions.
The Thailand office will serve as Helport AI’s primary hub for Thai-language AI operations, supporting financial institutions, lending platforms, and consumer goods companies. The team is equipped with Helport AI’s AI Assistant software, locally trained Thai-language knowledge bases, and compliance frameworks tailored specifically for the Thai regulatory environment.
A Strategic Hub for Thai-Language AI Operations
Helport AI Thailand’s initial focus is on servicing existing customers’ Thailand-based debt collection accounts. The Company’s AI Assistant software is designed to empower human agents with real-time call guidance, workflow automation, and localized knowledge bases, as well as to provide tools to improve compliance and consumer protection, including the following features:
- Multi-channel reminders and collection calls to borrowers, in accordance with Thai regulations;
- Real-time call monitoring and violation flagging to assist supervisors and team leaders with compliance and service quality; and
- Mandatory call recordings, transcriptions, and after-call summaries.
Accelerating Helport AI’s Global Multilingual AI Service Network
After successfully launching AI service delivery and operations from its Philippines hub in January 2025, Helport is now scaling its rollout. The opening of the Bangkok office strategically expands Helport AI’s operational footprint and is expected to strengthen its multilingual ecosystem, which now spans:
- California, USA – Global Headquarters & Strategic R&D
- Manila, Philippines – English-language AI Delivery & Operations Center
- Mexico City, Mexico – Spanish-language AI Delivery & Operations Center, Latin America Headquarters
- Bangkok, Thailand – Thai-language AI Delivery & Operations Center
This network is designed to support global enterprises with AI-enabled customer contact services across languages, including English, Spanish, Thai, and Chinese. The Thailand expansion is expected to further enhance Helport AI’s ability to deliver compliant, scalable, and performance-driven AI solutions.
“The launch of our Thailand office is a major milestone in expanding Helport AI’s multilingual AI service network,” said Guanghai Li, CEO of Helport AI. “Thailand is a rapidly growing financial services market, and we anticipate that our Thai-language operational capabilities—combined with our AI technology—will allow us to support clients with compliant and scalable customer contact operations.”
Helport’s AI-powered offerings combine the efficiency of intelligent automation with skilled human agents, helping clients scale operations quickly while ensuring compliance. The Company offers a performance-based pricing structure for many enterprise customers, aligning fees with measurable results—an approach that has proven effective in Helport AI’s other global markets.
About Helport AI
Helport AI (NASDAQ: HPAI) is a global technology company serving enterprise clients with intelligent customer communication software and services. Its flagship product, AI Assist, acts as a real-time co-pilot for customer contact teams, delivering smart guidance and tools to drive sales, improve engagement, and reduce costs. In addition to its AI software as a service (SaaS) offerings, Helport provides integrated AI+human services—delivering measurable business outcomes beyond software tools. With AI Delivery and Operations Centers strategically located across Southeast Asia and the Americas, Helport enables professionals to perform at an expert level by using AI to elevate their potential. Learn more at https://www.helport.ai/.
Forward-Looking Statements
Certain statements in this announcement are forward-looking, including, but not limited to, Helport AI’s business strategies, expansion plans, and anticipated results. These statements involve risks and uncertainties based on current expectations and projections. Investors can identify these forward-looking statements by words or phrases such as “approximates,” “believes,” “hopes,” “expects,” “anticipates,” “estimates,” “projects,” “intends,” “plans,” “will,” “would,” “should,” “could,” “may” or other similar expressions, although not all forward-looking statements contain these identifying words. Helport AI undertakes no obligation to update or revise publicly any forward-looking statements to reflect subsequent occurring events or circumstances, or changes in its expectations, except as may be required by law. Although Helport AI believes that the expectations expressed in these forward-looking statements are reasonable, it cannot assure you that such expectations will turn out to be correct, and Helport AI cautions investors that actual results may differ materially from the anticipated results and encourages investors to review other factors that may affect its future results in Helport AI’s registration statements and other filings with the U.S. Securities and Exchange Commission.
Media Contact
Helport AI Investor Relations
Email: ir@helport.ai
Website: https://ir.helport.ai/
External Investor Relations Contact
Chris Tyson
Executive Vice President, MZ North America
Direct: +1 949-491-8235
Email: HPAI@mzgroup.us
Website: www.mzgroup.us
FAQ
What did Helport AI announce on November 21, 2025 about its Bangkok office (HPAI)?
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