Nordic Enterprises Seek to Automate App Development
ISG Provider Lens™ report sees growing demand for automated
The 2021 ISG Provider Lens™
“With a high cost of labor and a highly competitive market in the region, Nordic enterprises are looking to contain costs through automation,” said
The report sees business models in the Nordics evolving to leverage open ecosystems and architectures based on application programming interfaces and microservices. As enterprises develop new apps, there is a gradual shift from project-based thinking to product-based thinking, with the focus on customer journeys and competitive features, the report adds.
In addition, Nordic enterprises are experimenting with low-code/no-code platforms to quickly provision apps to solve operational challenges, for example, provisioning a new feature in the collaboration tool for teams working from home.
Nordic enterprises are also embracing BizDevOps—product-focused application teams that manage the cradle-to-grave journey of applications. The DevOps concept is also being expanded to include DevSecOps for security and AIOps for operational excellence.
Nordic enterprises are looking for practical approaches to scale security across the application lifecycle, given the increasing risks associated with the software supply chain. Conversations around security include questions on conformity to industry standards, key performance indicators (KPI) linked to security, and specific roles and processes for managing security.
The report sees growing adoption of robotic process automation and IT process automation, to drive efficiency and effectiveness in increasingly industrialized delivery models. The goal is improved business outcomes and zero disruption across hybrid landscapes that are part of everything-as-a-service (XaaS) business models.
The quality assurance market, meanwhile, is moving toward AI-driven, end-to-end automation of testing, enabling enterprises to achieve rapid digital maturity with increasing delivery velocity. In the next three years, continuous testing services will mature significantly with plug-and-play capabilities, embedded intelligence, and integration of customer feedback, as production analytics and other test assets continue to move to the cloud, the report says.
The 2021 ISG Provider Lens™
The report names Capgemini, HCL, TCS and TietoEVRY as Leaders in three quadrants and Wipro as a Leader in one quadrant.
Customized versions of the report are available from Capgemini and TietoEVRY.
The 2021 ISG Provider Lens™
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across
A companion research series, the ISG Provider Lens Archetype reports, offer a first-of-its-kind evaluation of providers from the perspective of specific buyer types.
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