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Information Services Group, Inc. reports developments as a global AI-centered technology research and advisory firm serving enterprise technology and business-services markets. The company publishes research on digital transformation, AI adoption, sourcing, cloud and data analytics, provider ecosystems, governance, risk, software, network and technology strategy.
Recurring news includes ISG Provider Lens® studies across industries such as healthcare, life sciences, aerospace and defense, automotive and mobility, SAP ecosystems and global capability centers. Company updates also cover quarterly results, GAAP and non-GAAP performance measures, advisory-market trends and the role of AI, automation, data platforms and managed services in enterprise operations.
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U.S. insurance companies are increasingly outsourcing services to improve efficiency and customer satisfaction, driven by challenges from the COVID-19 pandemic, inflation, and evolving customer needs, according to the ISG Provider Lens™ report. Insurers are leveraging digital technologies and collaborating with service providers to create personalized products and adapt to new market dynamics. The 2022 report evaluates 50 providers and identifies leaders like Accenture and Cognizant across various service categories. These partnerships are crucial for enhancing operational capabilities and responding to rising consumer expectations.
Information Services Group (III) has launched a study on digital engineering services aimed at enhancing product development and support within enterprises. Scheduled for release in April 2023, the findings will inform buyers about vendor relationships and available offerings. The report includes four quadrants: Design and Development, Integrated Customer Engagement, Platforms and Applications, and Intelligent Operations. The research reflects a growing trend towards digitization, as companies strive for quicker, cost-effective product lifecycles.
State and local governments in the U.S. are increasingly outsourcing their IT modernization efforts due to staffing shortages and financial constraints, as highlighted in the latest ISG Provider Lens report. The report reveals that many agencies are migrating their Oracle implementations to the cloud to improve efficiency and data sharing. With ongoing labor shortages exacerbated by the COVID-19 pandemic, external service providers are becoming essential for these transitions. Enhanced data management and security against cyber threats are also critical considerations during this modernization process.
According to the latest ISG Provider Lens report, Swiss banks are undergoing significant digital transformations to compete with emerging fintechs and tech giants like Google and Amazon. Established banks are diversifying their partnerships beyond traditional IT service providers to meet the demands of tech-savvy customers. The report highlights the importance of modernization, governance risk compliance, and innovative payment solutions. Notable leaders in this space include Accenture, Capgemini, and IBM. The shift towards integrated risk platforms and real-time payment capabilities underlines a critical evolution in the Swiss banking sector.
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Information Services Group (Nasdaq: III) released a report indicating a significant transition among U.S. enterprises towards Oracle Cloud Applications (OCA) post-pandemic. The growing demand for integrated IT environments is pushing companies to migrate towards unified platforms that reduce costs and enhance operational efficiency. The report highlights ongoing growth in the Oracle ecosystem, with enterprises focusing on migration due to planned end-of-support for on-premises applications by 2033. However, some sectors are slower in adopting OCA, seeking more industry-specific features.
Information Services Group (III) reports a surge in demand for intelligent automation solutions in the Nordics, driven by high labor costs and the need for digital transformation. The 2022 ISG Provider Lens™ report highlights that Nordics, historically slow in automation adoption, is now witnessing increased investment, particularly in Finland and Norway. Key sectors include financial services, manufacturing, and retail. Notably, companies primarily use automation in functional silos, with limited progress towards comprehensive automation. Major players like Accenture and Capgemini are identified as leaders in the sector.
Enterprises in the Nordics are enhancing supply chains, customer experiences, and sustainability initiatives, as highlighted in the ISG Provider Lens™ report. The report indicates a significant digital transformation spurred by COVID-19 and disruptions from the war in Ukraine. 36 providers were evaluated across four quadrants, with Accenture, HCLTech, IBM, and Wipro named as leaders. The report emphasizes the importance of ESG initiatives and digital technologies in adapting to market challenges, aiming to improve transparency in supply chain impacts.
ISG report highlights the rising demand for FinOps platforms in public cloud migration strategies. With enterprises facing increased cloud expenses due to growth in public cloud reliance, effective cost management has emerged as a priority. The global FinOps market is projected to grow over 30% in 2022, as companies seek to optimize and oversee their cloud resource usage. Leading providers in this quadrant include Apptio, Flexera, and VMware. The report underscores the importance of linking cloud strategies with business objectives.