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Information Services Group (ISG) (Nasdaq: III) has launched a research study analyzing digital business solution providers. The findings will be published in the ISG Provider Lens™ report titled Digital Business — Solutions and Service Partners, set for release in November. This study aims to aid enterprise buyers in assessing vendor relationships amid a shift towards customer-centric digital transformations, accelerated by the COVID-19 pandemic. The research will evaluate 200 providers and cover areas like digital consulting, customer experience, supply chain transformation, and sustainability services across various global markets.

A recent report by Information Services Group (Nasdaq: III) reveals that global enterprises are increasingly outsourcing their private and hybrid cloud management to enhance operational efficiency. The 2021 ISG Provider Lens Report highlights that outsourcing helps control costs and provides access to specialized IT skills. The infrastructure-as-a-service (IaaS) market saw a notable 41% year-over-year growth, with spending reaching $8.2 billion in Q2 2021. The report identifies HPE and VMware as leaders in cloud services and notes ongoing interest in hyperconverged infrastructure.

The latest report from Information Services Group (III) highlights the impact of the COVID-19 pandemic on North America’s utilities sector, emphasizing accelerated digital transformation. Utilities are enhancing workforce collaboration, customer service, and cybersecurity to address vulnerabilities exposed by lockdowns. The report evaluates 37 providers in various service categories, naming leaders like Accenture and IBM. Rising Stars such as Conduent reflect potential growth. The report underscores the increasing need for sophisticated technologies as utilities shift towards sustainable energy sources.

Information Services Group (ISG) reports record demand for technology and business services, reaching $19.1 billion in annual contract value (ACV) for Q2 2021, up 32% year-over-year. The cloud-based as-a-service market hit $11.2 billion, with significant growth in Infrastructure-as-a-Service (IaaS) and Software-as-a-Service (SaaS). Managed services also reached a new high of $7.9 billion, with a record of 525 contracts signed. The Americas saw 25% ACV growth, while Asia Pacific experienced a remarkable 59% increase. ISG forecasts a 21% global growth in cloud services for 2021.

The 2021 ISG Provider Lens Network – Software Defined Solutions and Services Report highlights growing U.S. enterprise adoption of software-defined networking (SDN) post-COVID-19. Companies are leveraging SDN for enhanced agility, operational efficiency, and improved security. The report included analysis of 59 providers, naming AT&T and Verizon leaders in all six quadrants. Additionally, SDN is seen as vital for integrating AI and IoT technologies. The findings emphasize the need for transformation in business processes to fully exploit the advantages of SDN technologies.

According to a recent report by ISG, U.S. enterprises are increasingly adopting private and hybrid clouds, driven by a rise in IT outsourcing and the need for innovative business solutions amid the COVID-19 crisis. The report highlights that Q1 2021 IaaS spending reached a record $7.2 billion globally, with a 14% increase in the Americas. Companies are prioritizing flexibility in outsourcing partners and favoring fewer vendors for comprehensive solutions. Notable leaders identified in the report include Ensono, IBM, and Rackspace Technology.

Information Services Group (III) has initiated two research studies focused on digital banking services and platforms, triggered by the changes in the banking sector due to COVID-19. The findings will be published in reports due in November, detailing offerings in digital modernization, governance, risk compliance, and payment processing. These reports aim to assist enterprise buyers in evaluating vendor relationships and will incorporate expanded customer experience data in future evaluations. The banking industry is adapting to digital transformation, which is crucial for remaining competitive.

Information Services Group (ISG) (Nasdaq: III) recognizes 39 IT and business services providers with its 2021 ISG Digital Case Study Awards™ for excellence in digital transformation initiatives. Selected from nearly 250 submissions, the case studies predominantly focused on enhancing customer experience to drive revenue growth. The award winners include four providers with multiple standout case studies and 19 companies with one standout case study. The evaluation emphasizes tangible business impacts and innovative solutions, reflecting the essential role of providers in digital transformation.

ISG Digital Business Summit will feature new sessions on cybersecurity, smart environments, and cloud strategies, held virtually on June 29-30. Keynote speakers include leaders from Shell, Enel, and Microsoft, discussing crucial tech strategies for enterprise resilience amid ongoing pandemic challenges. Topics will cover cybersecurity measures, enhanced collaboration through technology, and the impact of 5G on data analytics. The event aims to equip organizations with essential skills for improving operational efficiency and digital transformation.