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Oracle Cloud Infrastructure (OCI) is gaining significant traction in Brazil as companies increasingly adopt multicloud environments, according to a new ISG Provider Lens™ report. Brazilian enterprises across healthcare, retail, and financial services sectors are leveraging OCI for its secure, platform-agnostic capabilities through partnerships with major cloud providers including AWS, Azure, and Google Cloud.

Companies are implementing Oracle Fusion Cloud Applications on OCI to enhance performance, security, and availability. The adoption is particularly strong in sensitive industries prioritizing data privacy through Oracle's private and sovereign cloud offerings. The report highlights the integration of AI and ML capabilities across Oracle's product suite, though Brazilian enterprises are still in the evaluation phase.

The study evaluated 36 providers across four quadrants, with Accenture, EBS-IT, Ninecon, V8.Tech, and Wipro emerging as Leaders in all categories. The growing Oracle ecosystem in Brazil is adapting to meet increasing demands for local Oracle-certified partners with expertise in regional regulations and business practices.

Oracle is strengthening its position in the European cloud market through aggressive expansion and strategic initiatives, according to a new ISG Provider Lens™ report. The company has established new cloud regions, including one in Madrid in 2024, bringing its total to 85 regions globally - surpassing other hyperscalers - with 77 more planned.

The report highlights Oracle's EU Sovereign Cloud offering, now operational in 15 European countries, helping enterprises comply with EU data privacy requirements. Oracle Cloud Infrastructure (OCI) is enabling businesses to maintain data residency while leveraging cloud services. Service providers are facilitating the transition from legacy systems to modern cloud infrastructures, integrating AI and ML capabilities, and supporting sustainability efforts through energy-efficient platforms.

The study identifies several market leaders, with companies like Accenture, Capgemini, Cognizant, HCLTech, Infosys, LTIMindtree, TCS, Version1, and Wipro recognized as Leaders across all four quadrants of evaluation.

Brazil's healthcare industry is undergoing rapid digital transformation to improve patient care while enhancing operational efficiency, according to a new ISG Provider Lens™ report. Both private providers and the public Unified Health System (SUS) are adopting innovative technologies like telemedicine, AI, and data analytics to address challenges ranging from access disparity to infrastructure needs.

Healthcare companies are forming strategic partnerships with technology firms and startups to create integrated platforms that optimize care while reducing costs. Service providers are investing in cutting-edge tools including big data analytics for population health evaluation, wearable devices for remote monitoring, and IoT solutions for equipment tracking and payment systems.

The report identifies MV and Philips Tasy as Leaders in three quadrants, with Accenture and Deloitte leading in two quadrants. Brazil's healthcare payment market is also transforming, with innovations in supplementary healthcare payment models driving demand for robotic process automation and AI to handle increasingly complex claims processing.

Oracle is gaining significant momentum in the U.S. cloud market, emerging as the fourth major cloud provider after AWS, Microsoft Azure, and Google Cloud, according to a new ISG Provider Lens™ report. The company's growth is particularly strong in Oracle Cloud Infrastructure (OCI), which offers cost advantages over competitors in computing, storage, and networking services.

High-growth technology companies are increasingly adopting Oracle's cloud solutions, while established sectors like financial services, public sector, and telecommunications remain core markets due to Oracle's strong security and compliance capabilities. The report highlights that U.S. enterprises prefer running Oracle applications on OCI and are expanding its use for third-party and cloud-native applications.

The study identifies several market leaders in Oracle cloud services, with Accenture, Cognizant, Deloitte, HCLTech, Infosys, LTIMindtree, TCS, and Wipro leading across all four evaluated quadrants. The U.S. market is seeing increased demand for Oracle consulting, implementation, and managed services as companies navigate cloud complexity and migration challenges.

Information Services Group (ISG) has launched a comprehensive research study examining service providers in the life sciences sector. The study will result in an ISG Provider Lens™ report on Life Sciences Digital Services, scheduled for release in June 2025. The research encompasses both digital service providers and contract research organizations (CROs), focusing on clinical development, patient management, and manufacturing supply chain support.

The study will evaluate providers across eight quadrants - five examining service provider capabilities and three examining CRO capabilities. Key areas include clinical development, patient engagement, manufacturing supply chain, pharmacovigilance, regulatory affairs, and commercial operations. ISG has distributed surveys to over 130 providers in the global life sciences market.

The research addresses the industry's digital transformation challenges, including the need to advance research, navigate regulatory complexities, and integrate advanced technologies like AI, ML, and automation. The study particularly focuses on how providers are helping companies deal with data quality issues and reduce time-to-market while maintaining security and compliance.

Information Services Group (ISG) has released its 2024 ISG Provider Lens™ Enterprise Managed Network Services report for Europe, highlighting increasing enterprise reliance on managed network services (MNS) providers for digital transformation. The report reveals that companies are seeking MNS solutions due to growing network complexity and cybersecurity threats, often stemming from internal expertise.

The study identifies key trends including increased demand for Network-as-a-Service (NaaS) offerings, driven by AI and GenAI technologies. Companies are leveraging multicloud configurations to enable business transformation, reduce IT capital expenditures, and mitigate risks from software updates.

The report evaluates 33 providers across three quadrants, naming Accenture, Colt, Deutsche Telekom, GTT, and Orange Business as Leaders in three quadrants each. Notably, Accenture was named the global ISG CX Star Performer for 2024, achieving the highest customer satisfaction scores in ISG's Voice of the Customer survey.

Information Services Group (ISG) reports significant progress in AI adoption among Brazilian enterprises, according to their 2024 ISG Provider Lens™ Advanced Analytics and AI Services report. Companies are incorporating generative AI alongside traditional AI tools for analytics, with applications in image recognition, customer sentiment analysis, and data transformation.

Organizations are implementing data science solutions including demand forecasting, preventive maintenance, and anomaly detection. A key development is the use of GenAI agents that allow non-technical employees to generate automated graphs and answers through natural-language interfaces.

The report highlights the growing importance of data governance and management in Brazil, with companies adopting data mesh architecture to improve information accessibility while maintaining control and compliance. The market is served by various providers, including new firms specialized in data and analytics, many partnering with hyperscale cloud and data platform companies.

Information Services Group (ISG) has announced its repositioning as an 'AI-centered' firm, reflecting its expanding role in helping enterprises adopt AI at scale. The company has served over 100 clients with AI-focused research and advisory services in the past year, assisting with AI strategy, infrastructure, and governance frameworks.

ISG is leveraging AI to enhance its proprietary platforms, notably ISG Tango™, which now processes more than $7 billion in sourcing contract value. The company forecasts that the global market for AI-related managed services could reach $175 billion by 2030.

As part of this strategic shift, ISG is adopting a new descriptor - 'a global AI-centered technology and research firm' - and introducing a new corporate video, website updates, and the client-focused tagline 'AIM Higher'. Nearly half of enterprises surveyed by ISG identify creating a long-term AI strategy as one of their top three priorities.

Information Services Group (ISG) has released its 2024 ISG Provider Lens™ Multi Public Cloud Services report for Switzerland, highlighting key trends in cloud services. The report reveals that Swiss enterprises are increasingly adopting cloud-native approaches and demanding AIOps and FinOps capabilities from providers to manage costs and automate operations.

Key findings show that one-third of companies use at least one public cloud, with many utilizing multiple clouds. Providers are using AIOps to reduce operational activities by 30-50%. The report emphasizes the growing importance of data security and compliance with cloud sovereignty regulations. Additionally, there's significant pressure on SAP customers to migrate from ECC 6.0 to S/4HANA before 2030.

The report evaluates 65 providers across seven quadrants, with Swisscom leading in six quadrants. Other notable leaders include Accenture, Aveniq, and UMB leading in four quadrants each.