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Information Services Group (ISG) has launched a research study evaluating managed network services providers. The study will focus on providers that integrate AI and automation to manage complex networks. Results will be published in December in the ISG Provider Lens™ reports, covering services like WANs, LANs, DIA, VoIP, and VPNs. Three regional reports will help enterprises assess their current vendor relationships and potential new engagements. The study will also highlight providers offering Network-as-a-Service (NaaS) solutions. ISG has distributed surveys to nearly 130 providers and will produce reports based on their findings.

The 2024 ISG Provider Lens™ Google Cloud Partner Ecosystem report highlights the challenges and advancements of European enterprises in managing data amidst the GenAI hype. Providers in the Google ecosystem are aiding these enterprises by offering structured approaches to leveraging AI and ML models. Google Cloud has updated its tools with GenAI capabilities, integrating Gemini large language models and various third-party and open models.

Data sovereignty is a major concern due to GDPR regulations, leading providers to offer solutions ranging from basic regional management to sophisticated sovereign cloud offerings. Managed FinOps demand is rising as enterprises seek to balance innovation with regulatory compliance.

The report evaluates 43 providers, naming Accenture, HCLTech, TCS, and Wipro as leaders in all five quadrants. It also recognizes Genpact as the global ISG CX Star Performer for 2024 for customer satisfaction. The report is available for purchase or for customized versions from Ancoris and GFT.

Information Services Group (ISG) (Nasdaq: III), a global technology research and advisory firm, is set to release its second-quarter financial results on Monday, August 5, 2024, at 4:15 p.m. Eastern Time. A conference call with investors and analysts will follow on Tuesday, August 6, at 9 a.m. Eastern Time. To participate, U.S. callers can dial +1 (800) 715-9871, while international participants should use +1 (646) 307-1963, and input the security code 6237254. The call recording will be available on ISG's investor relations page for four weeks.

Enterprises in the U.S. are increasingly adopting Google Cloud for data management, analytics, and AI capabilities, according to a new ISG Provider Lens™ report. The report highlights Google Cloud's significant growth over the past one to two years, driven by industries such as healthcare, finance, retail, and manufacturing leveraging its advanced features for improved decision-making and operational efficiency.

Google Cloud collaborates with various vendors and service providers to offer specialized solutions, addressing the rising focus on security, compliance, and data governance. The integration of Google’s Generative AI (GenAI) into platforms like Gemini and Bard is spurring innovation across multiple sectors.

Additionally, the report identifies top-performing Google Cloud partners in specific service areas and mentions the increasing use of Google Workspace to support hybrid work modes. Companies like Accenture, Capgemini, and Wipro are cited as leaders in multiple quadrants, demonstrating their robust capabilities within the Google Cloud ecosystem.

Enterprises in the Asia Pacific region are increasingly adopting software-defined networking (SDN) to enhance security, reduce costs, and support cloud migration, according to a new report by Information Services Group (ISG). The 2024 ISG Provider Lens™ Network report indicates a growing demand for SDN, particularly in emerging markets like India. Companies in the region face challenges related to traditional network costs and the need for flexible, secure solutions. SD-WAN services are gaining traction but lag behind the U.S. and U.K. in adoption. The report evaluates 41 providers and highlights leaders such as Orange Business, Singtel, Optus, Telstra, Verizon, and Wipro. Smaller enterprises and edge computing are also driving network modernization.

Information Services Group (ISG) announced a research study focusing on digital innovation and operational efficiency in the oil and gas industry. The study, set to be published in December, will be part of the ISG Provider Lens™ reports and will cover North America and Europe.

The evaluation will include enterprise asset management, next-gen IT/OT services, data management, cloud computing, and energy transition services. The study aims to help oil and gas companies navigate the increasing demand for IoT, data analytics, AI, and support decarbonization strategies driven by regulations like the U.S. Inflation Reduction Act and Europe's Net-Zero Industry Act.

ISG has distributed surveys to 37 providers, and the findings will help enterprise buyers assess vendors and improve their operational processes. The research considers the impact of geopolitical events, such as the Russia-Ukraine war, on global energy trade patterns.

The study will produce four quadrants representing key service areas based on ISG's client interactions, helping businesses optimize operations, ensure compliance, and drive energy efficiency.

The U.K. market for Secure Access Service Edge (SASE) network solutions is booming due to the rise of remote and hybrid work, according to ISG's latest report. This growth is fueled by the increasing demand for cybersecurity and digital transformation projects. U.K. businesses need secure access to applications from anywhere, prompting providers to adapt their offerings accordingly.

The report highlights the high demand for managed SD-WAN, a core component of SASE, which helps reduce network costs, improve control and visibility, and simplify deployment. The U.K. is ahead of the broader European region in adopting SD-WAN solutions. Additionally, the report evaluates 38 providers in the U.K. market, naming several as leaders across different service quadrants, including BT, Vodafone, and Tech Mahindra. Tech Mahindra also earned the highest customer satisfaction scores in ISG's survey.

The report underscores the growing importance of edge technologies and provides insights into software-defined networking challenges and solutions in the U.K.

Information Services Group (ISG) has initiated a comprehensive research study to examine service providers aiding insurance companies in enhancing efficiency, customer experience, and innovation. The study's findings will be detailed in ISG Provider Lens™ reports, scheduled for December release, covering life and retirement (L&R) and property and casualty (P&C) insurance sectors across North America, Europe, and Australia-New Zealand. ISG is surveying over 100 providers to evaluate business process outsourcing (BPO) and information technology outsourcing (ITO) services, among others. The study aims to assist enterprise buyers and ISG advisors in vendor evaluation and recommendation.

Information Services Group (ISG) has released a new report highlighting the surge in SD-WAN adoption in the U.S., driven by the need for digitalization and cloud migration. The U.S. leads globally in SD-WAN demand, accounting for nearly one-third of the market in 2023. Enterprises are leveraging SD-WAN for secure, flexible, and real-time network management, integrating it with technologies like hybrid clouds, edge computing, and AI.

The report emphasizes the integration of security infrastructures, including SASE and SSE, to enhance network protection. Adoption is particularly pronounced among SMEs seeking cost-effective, cloud-based solutions. Leading providers named in the report include AT&T, Verizon Business, and Wipro. The report also notes the growing importance of edge technologies and advanced networking services.

For more details, the 2024 ISG Provider Lens™ report evaluates 40 providers across various quadrants, identifying leaders and rising stars in the industry.