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Information Services Group, Inc. reports developments as a global AI-centered technology research and advisory firm serving enterprise technology and business-services markets. The company publishes research on digital transformation, AI adoption, sourcing, cloud and data analytics, provider ecosystems, governance, risk, software, network and technology strategy.
Recurring news includes ISG Provider Lens® studies across industries such as healthcare, life sciences, aerospace and defense, automotive and mobility, SAP ecosystems and global capability centers. Company updates also cover quarterly results, GAAP and non-GAAP performance measures, advisory-market trends and the role of AI, automation, data platforms and managed services in enterprise operations.
Information Services Group (ISG) reports that Asia Pacific utilities are significantly investing in AI and digital technologies to address operational challenges from increased power consumption and renewable energy integration. The region, accounting for over 50% of global electricity consumption, is expected to invest more than $3 trillion in power generation over the next decade.
Key drivers of energy demand include data centers, AI, cryptocurrency mining, and growing EV sales. Utilities are implementing digital solutions to fortify grids while integrating renewable energy sources. AI plays a central role, being used for optimizing wind and solar farm output and analyzing consumption patterns for improved grid operations.
The report identifies several market leaders: GE Vernova, Schneider Electric, and Siemens as Grid Management leaders, while SAP, IBM, and Hitachi Energy lead in Enterprise Asset Management. In services, Accenture, IBM Consulting, Infosys, TCS, and Wipro are recognized as leaders across multiple categories.
Information Services Group (ISG) reports that Industry 4.0 is gaining significant momentum in Europe's manufacturing sector, as companies seek to reduce costs and gain competitive advantages. The 2024 ISG Provider Lens™ report highlights manufacturers' increasing adoption of AI/ML, IoT, and robotics to enhance operations and decision-making.
Manufacturers are implementing AI-powered predictive maintenance systems, IoT sensors for real-time production data, and digital twins for simulation. The sector is also prioritizing sustainability through circular economy practices and renewable energy adoption. According to the report, 39% of manufacturing activities in Europe now involve advanced manufacturing techniques enabled by 3D printing.
The report evaluates 38 providers across five quadrants, naming several companies as Leaders, including Accenture, Capgemini, Cognizant, HCLTech, IBM Consulting, Infosys, TCS, and Wipro. Capgemini earned recognition as the global ISG CX Star Performer for 2024 in manufacturing industry solutions.
Information Services Group (ISG) (Nasdaq: III) has announced the launch of seven interconnected research studies focusing on AI and analytics services, including an industry-first study on agentic AI services. The research cluster will examine providers helping companies implement autonomous AI agents for enhanced decision-making and process optimization.
The studies will cover Advanced Analytics and AI Services, Generative AI Services, Intelligent Automation Services, and Specialty Analytics Services across retail, supply chain, and healthcare sectors. The resulting ISG Provider Lens™ reports will be published between July 2025 and January 2026.
The agentic AI study will evaluate providers offering development and deployment services, including solution design, AI ecosystem development, and regulatory compliance implementation. The research aims to assess providers with broad ecosystem partnerships and demonstrated business outcomes in cost reduction and decision-making efficiency.
Information Services Group (ISG) reports that European power and utilities industry is experiencing significant transformation driven by energy security, sustainability, and affordability challenges. The Russia-Ukraine conflict has prompted a reassessment of Europe's energy security, leading to accelerated diversification of energy sources.
To achieve climate neutrality by 2050, utilities are investing in grid modernization and implementing new software solutions. Key trends include integration of intermittent renewable power, hydrogen power implementation, and adoption of storage technologies. The growing EV market is increasing electricity demand while potentially serving as a decentralized energy source.
Utilities are implementing AI-driven platforms for grid optimization and cost savings. Through 2027, most utilities will modernize asset management systems. The report identifies several market leaders, with Accenture, Capgemini, Cognizant, IBM Consulting, Infosys, TCS, and Wipro recognized as Leaders across all five service quadrants.
Information Services Group (ISG) reports that North American utility companies are adopting new infrastructure, software, and services to address emerging challenges in the power sector. The research highlights that existing power grids cannot support the ongoing energy transition, faced with challenges from renewable energy integration, AI data center power demands, and climate change impacts.
Through 2027, utilities will focus on updating asset management systems, implementing AI-enabled solutions, and modernizing grids for increased resilience and efficiency. The research identifies key software leaders, with GE Vernova, Schneider Electric, and Siemens named as Overall Leaders in Grid Management, while SAP, IBM, and Hitachi Energy lead in Enterprise Asset Management.
In services evaluation, Accenture, Cognizant, IBM Consulting, Infosys, and TCS were recognized as Leaders across all five quadrants: iBPMS, Next-gen IT Services, Grid Modernization, Enterprise Asset Management, and Customer Experience.
Information Services Group (ISG) (Nasdaq: III) announces its upcoming ISG Xperience Summit, scheduled for March 25-26 at the Westin Times Square in New York. The event will focus on AI-powered experience transformation and feature leaders from prominent companies including PNC Bank, Barclays, Comcast, SoulCycle, and Expedia.
The summit will explore how AI solutions can deliver personalized experiences while maintaining essential human elements. Joe Bechtel, VP of AI technology at PNC Bank, will deliver the keynote on implementing automation and measuring CX investments. The event includes panel discussions on AI-driven personalization ethics, enterprise-wide transformation, and experience-led growth strategies.
The program features the ISG Startup Challenge showcasing innovations from Birdie AI, Tranquilla AI, and Wakefully. IBM and Accenture are serving as event sponsors.
Information Services Group (ISG) (Nasdaq: III) has announced a pioneering approach to enterprise digital transformation guidance by combining software and services research. The initiative launches with the simultaneous release of ISG Buyers Guides™ for Grid Management and Enterprise Asset Management alongside ISG Provider Lens™ reports on Power and Utilities Industry Services and Solutions.
This unified approach leverages ISG's comprehensive research capabilities, enhanced by their 2023 acquisition of Ventana Research (now ISG Software Research). The company plans to synchronize the publication of software and services research across various industries and technologies, with their 2025 Report Plan including 50 ISG Provider Lens studies and over 135 Buyers Guides.
The coordinated research aims to help enterprises make better-informed decisions about software solutions and implementation partners, focusing on five key categories:
- Artificial Intelligence
- Business & Technologies
- Ecosystem Intelligence
- Information Technology
- Vertical Industries
Information Services Group (ISG) reported its Q4 and full-year 2024 financial results. Q4 highlights include:
- Revenues of $58 million at top end of guidance
- GAAP net income of $3.0 million with EPS of $0.06
- Adjusted EBITDA of $6.5 million, up 11% year-over-year
- Cash from operations of $6.6 million
Full-year 2024 performance showed:
- Revenues of $248 million
- Operating income of $5.8 million
- Net income of $2.8 million with EPS of $0.06
- Adjusted EBITDA of $25.1 million
The company sold its automation unit on October 1, resulting in a Q4 net gain of $2.3 million. ISG declared a Q1 2025 dividend of $0.045 per share and set Q1 2025 guidance for revenues between $58-59 million and adjusted EBITDA between $6.5-7.5 million. The company has repositioned itself as an AI-centered technology research and advisory firm, serving over 100 clients with AI-focused services in the past year.
European demand for digital sustainability solutions continues to grow despite economic challenges, according to ISG's 2024 Provider Lens™ report. The global digital sustainability market, currently valued at $21 billion, is projected to reach $34 billion by 2027, growing at 16% annually.
Key drivers include regulatory requirements, rising energy costs, and stakeholder expectations. While compliance remains a primary motivator, most European businesses genuinely seek sustainable practices that align with profitability. The market has seen new providers entering with OT and industry-specific solutions, including consultancies and engineering firms.
Notable trends include:
- AI and machine learning integration becoming fundamental in sustainability solutions
- EU's reduced reliance on Russian gas (from 45% to 18%)
- Renewable sources now account for half of EU's electricity generation
- Implementation of sustainability-integrated digital transformation programs
- Growing skills gap in sustainability expertise
Information Services Group (ISG) (Nasdaq: III) has launched nominations for its fourth annual ISG Women in Digital Awards program for 2025. The program, which began in 2022 in the Americas and expanded to EMEA and Asia Pacific regions in 2023, recognizes women's exceptional leadership in digital transformation.
The awards feature five categories: AI Champion, Digital Innovator, Rock Star Leader, Women's Advocate, and Rising Star. A Digital Titan of the Year will be selected for each region. Last year's program received over 450 nominations across all regions. Regional winners will be announced during virtual ceremonies in September 2025: Americas (Sept 4), Asia Pacific and India (Sept 11), and EMEA (Sept 18).
Nominations can be submitted through the ISG Women in Digital Awards website until May 13. The program is part of the ISG Women in Digital community, established in 2018, which provides a platform for exchanging practical advice and innovative ideas on workplace diversity and advancement.