CSX Modernizes Data Platform with Infosys & Microsoft

Rhea-AI Summary

CSX (NASDAQ: CSX) completed a major data modernization with Infosys Topaz and Microsoft Fabric on Feb 24, 2026, consolidating a fragmented data estate into a unified cloud-native platform. The program created 170+ data products, automated governance across 28 domains, and reduced legacy reports from 50,000 to 1,200.

Infosys led the end-to-end implementation using AI-first services and Microsoft Purview, enabling real-time analytics, predictive use cases, and claimed annual infrastructure savings.

Positive

• Consolidated legacy reporting from 50,000 to 1,200 actionable insights
• Implemented automated metadata governance across 28 domains
• Delivered 170+ data products for AI accelerators and self-serve analytics
• Built a unified cloud-native platform enabling real-time analytics and predictive use cases

Negative

• None.

Infosys Topaz and Microsoft Fabric joint implementation in transportation delivers real-time analytics, governance and business-ready data foundation 

JACKSONVILLE, Fla. and BENGALURU, India, Feb. 24, 2026 /PRNewswire/ -- Infosys (NSE: INFY) (BSE: INFY) (NYSE: INFY), a global leader in next-generation digital services and consulting, today announced the successful completion of a major data modernization program for CSX Corporation (NASDAQ: CSX), a leading rail-based freight transportation company. Built using Infosys Topaz™, an AI-first set of services, solutions and platforms using generative AI technologies, Microsoft Fabric and Microsoft Purview, the transformation is one of the largest deployments of its kind in the transportation and logistics sector.

Infosys led the end-to-end modernization effort, consolidating CSX's fragmented data landscape into a unified cloud-native platform. The initiative replaced legacy systems with a single, governed data environment designed to improve decision-making, accelerate reporting and reduce operational costs. Automated metadata governance was achieved across 28 domains with 170+ data products created for adoption with AI accelerators, self-serve analytics & Azure monitoring. The program acceleration was enabled via Infosys and Microsoft's seamless collaboration with CSX to meet their business objectives.

Through this modernization, CSX achieved significant annual infrastructure savings and established a foundation for predictive analytics, logistics optimization and enterprise-wide operational intelligence.

John Maio, AVP, Enterprise Data & Analytics, CSX Corporation, said, "Collaborating with Infosys Topaz™ and Microsoft has enabled CSX to fundamentally transform our data landscape. By modernizing our reporting and analytics platform with Microsoft Fabric, we've consolidated over 50,000 legacy reports into just 1,200 actionable insights, empowering our teams with real-time intelligence and AI-driven decision-making. This transformation not only saved us thousands of hours through automation but also laid the foundation for a data-driven culture across our organization. We're now equipped to unlock new opportunities in predictive maintenance, logistics optimization and operational efficiency—truly Making Data Talk® for CSX."

Arun Ulag, President, Azure Data, Microsoft, said, "CSX's journey with Infosys Topaz™ exemplifies the power of Microsoft Fabric to unify and modernize enterprise data estates at scale. By leveraging Microsoft Fabric's intelligent, agentic data platform and robust governance capabilities, CSX has accelerated time-to-insight and enabled real-time analytics across critical business domains. We're proud to see how our collaboration is helping CSX become AI-ready, driving measurable business impact and setting a new benchmark for innovation in transportation and logistics."

Karmesh Vaswani, EVP & Global Head, Consumer, Retail & Logistics, Infosys, said, "Our strategic collaboration with CSX and Microsoft reflects Infosys' commitment to helping enterprises become AI-first. By leveraging Microsoft Fabric and our Infosys Topaz™ offerings, we delivered a unified, governed data platform that empowers CSX to anticipate disruptions, optimize operations, elevate customer experience and improve employee productivity. This transformation demonstrates how data and AI create measurable business impact at scale."

The initiative was supported through Infosys' long-standing collaboration with Microsoft, including joint participation in design and architecture planning and early access to Microsoft Fabric features.

About Infosys 

Infosys is a global leader in next-generation digital services and consulting. Over 330,000 of our people work to amplify human potential and create the next opportunity for people, businesses, and communities. We enable clients in 63 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.

Visit www.infosys.com to see how Infosys (NSE, BSE, NYSE: INFY) can help your enterprise navigate your next. 

Safe Harbor

Certain statements in this release concerning our future growth prospects, or our future financial or operating performance, are forward-looking statements intended to qualify for the 'safe harbor' under the Private Securities Litigation Reform Act of 1995, which involve a number of risks and uncertainties that could cause actual results or outcomes to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding the execution of our business strategy, increased competition for talent, our ability to attract and retain personnel, increase in wages, investments to reskill our employees, our ability to effectively implement a hybrid work model, economic uncertainties and geo-political situations, technological disruptions and innovations such as artificial intelligence ("AI"), generative AI, the complex and evolving regulatory landscape including immigration regulation changes, our ESG vision, our capital allocation policy and expectations concerning our market position, future operations, margins, profitability, liquidity, capital resources, our corporate actions including acquisitions, and cybersecurity matters. Important factors that may cause actual results or outcomes to differ from those implied by the forward-looking statements are discussed in more detail in our US Securities and Exchange Commission filings including our Annual Report on Form 20-F for the fiscal year ended March 31, 2025. These filings are available at www.sec.gov. Infosys may, from time to time, make additional written and oral forward-looking statements, including statements contained in the Company's filings with the Securities and Exchange Commission and our reports to shareholders. The Company does not undertake to update any forward-looking statements that may be made from time to time by or on behalf of the Company unless it is required by law. 

Logo: https://mma.prnewswire.com/media/633365/5460444/Infosys_Logo.jpg

 

View original content:https://www.prnewswire.com/news-releases/csx-modernizes-data-platform-with-infosys--microsoft-302695751.html

SOURCE Infosys

FAQ

What did CSX (NASDAQ: CSX) announce about its data modernization on Feb 24, 2026?

CSX completed a data modernization with Infosys Topaz and Microsoft Fabric, unifying its data estate. According to the company, the program consolidated reports, automated governance across 28 domains, and created 170+ data products to enable real-time analytics and AI-driven decisions.

How many legacy reports did CSX reduce after the Infosys and Microsoft modernization?

CSX reduced legacy reports from 50,000 to 1,200 actionable insights. According to the company, this consolidation streamlined reporting, saved thousands of hours through automation, and enabled faster, AI-driven operational decision-making across business teams.

What platform and governance tools did CSX use in the modernization (CSX)?

CSX deployed Infosys Topaz together with Microsoft Fabric and Microsoft Purview for governance. According to the company, this stack created a cloud-native, governed environment with automated metadata governance and enterprise monitoring on Azure.

What operational benefits did CSX claim from the new data platform (CSX)?

CSX said the platform enabled real-time intelligence, predictive maintenance, and logistics optimization. According to the company, these capabilities are expected to accelerate reporting, improve decision-making, and support enterprise-wide operational intelligence.

How did Infosys and Microsoft collaborate with CSX on the modernization project (CSX)?

Infosys led the end-to-end implementation while Microsoft provided Fabric and Purview technologies. According to the company, the partners jointly designed architecture, provided early access to Fabric features, and worked together to meet CSX's business objectives.