Uniphore Expands its Executive Leadership Team with a Global Chief Revenue Officer
A seasoned executive with more than 25 years of experience in technology, business services customer experience (CX), and contact centers, Idnani has worked across a wide range of businesses including startup, growth, and multi-billion-dollar enterprises. Idnani brings expertise in both services (applications, infrastructure, and process) and products (SaaS/ BPaaS/PaaS) and has worked in large public companies as well as in VC/PE backed private companies.
Idnani was most recently with Tech Mahindra where he spent the last five years as the president of a
As Uniphore’s global Chief Revenue Officer, Idnani will report to Uniphore’s CEO
“With a rapidly expanding global opportunity in front of us and a solid track record of execution, we are building out an organization that can fully capitalize on transforming businesses across multiple sectors,” said
“As enterprises continue their rapid digital transformation, they want to work with organizations who can leverage the latest AI and automation solutions to make a strategic difference in their business and enhance overall customer experience,” said
Idnani has an MBA from the
About Uniphore
Uniphore is the global leader in Conversational Automation. The Company’s vision is to disrupt an outdated customer experience model using voice, video, AI and automation to ensure that every person, on every call, is truly heard. Uniphore enables businesses globally to deliver transformational customer service by providing an automation platform where digital agents take over transactional conversations from humans, coach agents during calls, and accurately predict language, emotion and intent. All in real-time. With Conversational Automation, enterprises can now engage their customers to effectively build loyalty, improve customer experience and realize operational efficiencies.
For more information, please visit www.uniphore.com and connect with us on LinkedIn, Twitter, Facebook, and Instagram.
View source version on businesswire.com: https://www.businesswire.com/news/home/20210914005550/en/
Marjaneh.ravai@uniphore.com
650-346-3756
Source: Uniphore