Gartner (IT) Stock News

Gartner (NYSE:IT) has announced it will release its second quarter 2025 financial results on Tuesday, August 5, 2025, before the market opens. The company will host a webcast conference call at 8:00 a.m. ET to discuss the quarterly results.

The earnings release and supplementary financial information will be available on Gartner's investor website. Investors can access the live webcast through the provided link, with a replay available for approximately 30 days. Active participation in the call requires registration for dial-in access.

Gartner (NYSE: IT) has announced its flagship event, the Gartner IT Symposium/Xpo 2025, scheduled for October 20-23 at Walt Disney World Resort in Orlando, Florida. The conference, expected to attract over 8,000 CIOs and senior leaders, will feature more than 140 Gartner experts and 180 solution providers across 350+ sessions.

The event's theme, "Agents of Change: Leading Through Intelligence," will address critical technology trends, with a particular focus on AI adoption. The opening keynote will explore Gartner's research showing 60% of CIOs seeing little return on AI investments, while 40% report some success. Key topics include generative AI, business transformation, cybersecurity, data analytics, and executive leadership.

Gartner (NYSE:IT) forecasts that Earth intelligence will create a $20 billion cumulative revenue opportunity for technology and service providers through 2030. The annual revenue is projected to grow from $3.8 billion in 2025 to $4.2 billion by 2030.

Earth intelligence, defined as the application of AI to Earth observation data, is rapidly shifting from government to private sector dominance. By 2030, enterprises will account for over 50% of total Earth intelligence spending, up from less than 15% in 2024. The growth is driven by very low Earth orbit (VLEO) satellites and advanced observation techniques, enabling unprecedented insights across industries.

Gartner (NYSE:IT) has announced its CFO & Finance Executive Conference 2025, scheduled for September 10-11, 2025 at the InterContinental London - the O2. The conference will focus on the theme "Autonomous Finance: Resetting Financial Leadership in a Changing Economy".

The event features five specialized tracks covering CFO leadership, technology strategies, FP&A modernization, controller workflows, and finance transformation. Notable speakers include Gartner analysts and guest keynotes from polar explorer Ben Saunders and futurologist Magnus Lindkvist. An early-bird discount of £425 is available for registrations before July 11.

Gartner (NYSE:IT) has identified three critical priorities for chief supply chain officers (CSCOs) to address the impacts of the Israel-Iran conflict. The priorities include: assessing global transportation bottlenecks, preparing for supply chain cost volatility, and reviewing resilience strategies.

The conflict has significantly disrupted key shipping routes, with container traffic below pre-crisis levels in the Red Sea and Suez Canal, increased risks in the Strait of Hormuz, and pressure on major regional ports. Companies face rising costs across energy, transportation, insurance, inventory, and technology. CSCOs must work closely with CFOs to manage budget impacts and strengthen supply chain resilience through supplier network assessment and risk mitigation planning.

A Gartner survey reveals that personalized marketing, while driving some positive outcomes, leads to negative experiences for 53% of customers. The study of 1,464 B2B buyers and consumers found that personalization makes customers 3.2x more likely to regret purchases and 44% less likely to repurchase, despite being 1.8x more likely to pay premium prices. The research highlights a paradox where customers feel overwhelmed and pressured during purchase journeys. However, Gartner introduces 'active personalization' as a solution, showing 2.3x higher confidence in purchase decisions compared to traditional methods. This approach focuses on customer engagement through interactive experiences, empowering individuals to make better decisions while generating valuable zero-party data for businesses.

A recent Gartner survey reveals that 60% of customer service agents fail to promote self-service options to customers. The study, which surveyed 5,801 customers in early 2025, found that when agents mention self-service, 25% make neutral comments and 12% make negative remarks. The research highlights that customers who receive self-service promotion from agents are twice as likely to adopt these solutions in future interactions. Regarding Generative AI adoption, while 55% of service leaders plan to explore GenAI chatbots by 2025, only 35% of phone-using customers are willing to adopt GenAI digital assistants. This resistance is attributed to customers' satisfaction with traditional phone service, which remains the dominant channel. Gartner recommends integrating GenAI solutions as complementary to phone interactions rather than replacements.

Gartner's 2025 CMO Spend Survey reveals digital channels now dominate marketing budgets, accounting for 61.1% of total spend, with 7 out of 10 sectors allocating over 60% to online channels. The survey of 402 marketing leaders shows paid online channels lead with 69% of digital spend. Paid search maintains leadership at 13.9% of digital spend, while digital display advertising (12.5%) has surpassed social advertising (12.2%). Email marketing remains stable at 7.4% of digital spend. The study highlights significant shifts in channel effectiveness, with search advertising showing high spend and impact, while video and streaming platforms face challenges due to saturation. Retail media networks have emerged as key players, outperforming traditional channels. The findings reflect CMOs' strategic adaptation to evolving consumer behaviors and technological changes, including impacts of delayed cookie deprecation, GenAI emergence, and TikTok uncertainties.

A Gartner survey reveals that only 45% of Chief Sales Officers (CSOs) report meeting their 2024 strategic goals. The study, presented at the Gartner CSO & Sales Leader Conference, highlights significant challenges in B2B sales alignment and AI adoption. Key findings show that 49% of CSOs report major discrepancies between sales and marketing's definition of qualified leads. Additionally, 74% of CSOs indicate a need for significant changes in seller skills, with 58% of sellers requiring reskilling or upskilling by 2026 due to AI. The survey also found that only 23% of CSOs are accountable for AI selection, while 68% merely provide input or are informed about AI decisions, highlighting challenges in technology implementation and strategic alignment.