Inspire Veterinary Partners Announces AI Integration into Practice Management Software in Partnership with Leading Software Provider Covetrus

Rhea-AI Summary

Inspire Veterinary Partners (NASDAQ:IVP) has announced a strategic partnership with Covetrus to integrate AI technology into their practice management software across all clinics. As the first publicly traded multi-unit operator to implement this integration at scale, Inspire will leverage Covetrus' AI platform for tasks including automated SOAP notes generation, pre-appointment summaries, and treatment board management. The AI integration is expected to save veterinarians approximately 6 hours per week, allowing them to focus more on patient care. Key features include ambient listening for real-time conversation capture, automated medical note creation, and enhanced team collaboration tools. This implementation builds on Inspire's existing relationship with Covetrus, having previously standardized all clinics on the Covetrus Pulse practice management software for improved efficiency and KPI consistency.

Positive

• Expected to save veterinarians approximately 6 hours per week in administrative work
• First publicly traded multi-unit operator to implement AI integration at scale
• Standardized practice management software across all clinics for improved efficiency
• AI integration expected to enable clinics to see more patients while maintaining care quality
• Enhanced team collaboration through real-time treatment board updates

Negative

• None.

Insights

Healthcare Technology Analyst

Inspire Veterinary's AI integration with Covetrus could boost efficiency and revenue while differentiating them from competitors.

This AI integration represents a strategic technological advancement for Inspire Veterinary Partners that could deliver meaningful operational benefits. By implementing Covetrus' AI platform across all clinics, Inspire is positioning itself at the forefront of veterinary practice technology adoption.

The claimed time savings of 6+ hours per veterinarian weekly addresses a critical industry pain point - administrative burden that reduces patient care time. In the veterinary industry, where burnout and staffing shortages are persistent challenges, technologies that improve workflow efficiency can directly impact both retention and productivity.

What makes this particularly noteworthy is Inspire's earlier strategic decision to standardize on a single practice management system (Covetrus Pulse) across all locations. This unified technology infrastructure now enables them to rapidly deploy AI capabilities enterprise-wide, giving them an implementation advantage over competitors with fragmented systems.

The specific AI capabilities being deployed are practically focused: ambient listening for automated SOAP notes, pre-appointment summaries, and treatment boards. These target high-friction administrative processes that typically create bottlenecks in veterinary workflows. By removing these friction points, Inspire potentially enables higher patient throughput without sacrificing care quality.

While the press release avoids quantifying the expected financial impact, the operational efficiency gains should logically translate to improved economics through either increased capacity utilization or reduced staffing costs. This technology investment aligns with the consolidation strategy typical in veterinary practice management, where scale and operational efficiency drive value creation.

New software integration is among the first multi-unit operators to roll out AI note integration directly into the Company's medical software

VIRGINIA BEACH, VA / ACCESS Newswire / June 10, 2025 / Inspire Veterinary Partners, Inc. (Nasdaq:IVP) ("Inspire" or the "Company"), an owner and provider of pet health care services throughout the U.S., announces the integration of a new artificial intelligence (AI) platform in partnership with leading software provider Covetrus into its medical software. The new platform is designed to perform a variety of administrative tasks, including AI-based dictation tools, empowering the Company's veterinarians and technicians with the ability to focus on their clients and patients rather than note taking and toggling between screens. As one of the first multi-unit operators - and the first publicly traded multi-unit operator - to implement the integration at scale, the services provided by the platform are expected to provide value to Inspire's clinics in the form of reduced administrative workload.

"Inspire wants our veterinarians focusing on the things that matter: the clients and pets they serve," shared Dr Alexandra Quarti, Vice President of Medical Operations. "Covetrus' expansion of our practice management software to include AI-driven tools allows our vets to do just that by focusing on quality of care instead of note taking or proper inter-practice communication. With auto-generated notes and pre-appointment summaries, we are confident our clinics will be even better prepared to give top-of-the-line pet care for each and every appointment."

Contrary to other veterinary consolidators, Inspire made the strategic investment to implement one practice management software (PiMS), Covetrus Pulse, across all of its clinics for the benefit of efficiency, KPI consistency, and business growth with all the clinics working from one trusted platform. Now, Inspire is implementing the brand new Covetrus AI platform across all of its hospitals. The platform provides AI-based dictation tools for efficient medical note taking which will allow veterinarians to focus on the clients and pets they serve.

"At Covetrus, we have been rolling out AI-powered tools within Covetrus Pulse and delivering significant benefits, including at least 6 hours per vet per week time savings, improved staff efficiency, and revenue growth for practices," said Scot Gillespie, Covetrus Chief Product and Technology Officer and General Manager of Software Business. "The adoption of AI tools isn't about replacing expertise; it's about augmenting it and freeing up veterinary professionals and staff for more personalized attention, and to create a more efficient and less stressful workplace for veterinary staff - letting them focus on delivering exceptional, compassionate care to pets. Covetrus' AI platform will be able to provide the following services and more:

• Ambient Listening & Auto-Generated SOAP (Subjective, Objective, Assessment, and Plan) Notes - Covetrus AI-powered transcription captures real-time conversations during appointments and auto-generates SOAP notes, saving valuable time per visit and allowing veterinarians to focus on pet care instead of typing good notes.

• Pre-Appointment Summaries - The AI platform generates concise patient summaries based on practice management system (PiMS) data, allowing veterinarians to prepare more efficiently before appointments without significant time to review previous charts.

• Treatment Boards - The AI PiMS programs enhances care team collaboration by providing real-time updates on patient treatments, ensuring seamless communication across the practice.

Inspire expects these services to provide its clinics the ability to see more patients while providing consistent world-class medicine, reducing the administrative workload on its staff, and improving the quality of work life for its veterinarians.

About Covetrus

Covetrus is a technology-enabled practice improvement company, servicing veterinary clinics around the world. Our mission is to improve the financial and clinical outcomes for veterinarians. Our comprehensive practice improvement solutions and tools simplify every touchpoint in a veterinarian's practice-from pre-visit to post-appointment-to deliver a connected experience that helps veterinarians compete effectively and grow their practice. Through the VetSuite network, members become part of an exclusive community, gain access to exclusive events, trainings, and education, and through our collective buying power, achieve lower costs. Covetrus is headquartered in Portland, Maine with more than 5,000 employees serving over 100,000 customers around the globe and is owned by Clayton, Dubilier & Rice (CD&R), and TPG. With 60 years of history and heritage, Covetrus is the only organization to provide a one-stop, truly comprehensive solution to drive better financial and healthcare outcomes for veterinary practices.

About Inspire Veterinary Partners, Inc.

Inspire Veterinary Partners is an owner and provider of pet health care services throughout the US. As the Company expands, it expects to acquire additional veterinary hospitals, including general practice, mixed animal facilities, and critical and emergency care. For more information, please visit: www.inspirevet.com.

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Forward-Looking Statements

This press release contains forward-looking statements regarding the Company's current expectations. These statements are not guarantees of future performance and are subject to certain risks, uncertainties and assumptions that are difficult to predict. Factors that could cause actual results to differ include, but are not limited to, statements by the Company relating to the completion of the offering, the satisfaction of customary closing conditions related to the offering, the intended use of proceeds from the offering, receipt of Stockholder Approval as well as risks and uncertainties related to the satisfaction of customary closing conditions related to anticipated acquisitions, or factors that result in changes to the Company's anticipated results of operations related to acquisitions. These and other risks and uncertainties are described more fully in the section captioned "Risk Factors" in the Company's public filings made with the Securities and Exchange Commission, including its Annual Report on Form 10-K and Quarterly Reports on Form 10-Q. Forward-looking statements contained in this announcement are made as of this date, and the Company undertakes no duty to update such information except as required under applicable law.

Investor Contact
CoreIR
Matt Blazei
516-386-0430
mattb@coreir.com

Press Contact
CORE IR
Matthew Cossel
pr@coreir.com

General Inquires
Morgan Wood
Mwood@inspirevet.com

SOURCE: INSPIRE VETERINARY PARTNERS, INC.

View the original press release on ACCESS Newswire

FAQ

What AI features is Inspire Veterinary Partners (IVP) implementing in their veterinary clinics?

IVP is implementing AI-powered features including ambient listening for auto-generated SOAP notes, pre-appointment summaries, and treatment boards for team collaboration through Covetrus' platform.

How much time will the AI integration save veterinarians at Inspire Veterinary Partners?

According to Covetrus, the AI-powered tools are expected to save at least 6 hours per veterinarian per week.

Why did Inspire Veterinary Partners choose Covetrus for their practice management software?

IVP chose Covetrus Pulse for standardized practice management across all clinics to benefit from efficiency, consistent KPI tracking, and business growth through a single trusted platform.

What makes Inspire Veterinary Partners' AI implementation unique in the veterinary industry?

IVP is the first publicly traded multi-unit operator to implement AI integration at scale across their veterinary clinics.

How will the AI integration affect patient care at Inspire Veterinary Partners clinics?

The AI integration will allow veterinarians to focus more on direct patient care by reducing administrative workload and improving preparation for appointments through automated summaries.