Centreville Bank Selects Jack Henry to Support Continued Growth, Modernization and Enhanced Customer Experiences

Centreville Bank will adopt Jack Henry’s core and digital solutions to modernize operations and scale its regional growth strategy.

Rhea-AI Summary

Jack Henry (JKHY) announced on September 21, 2026 that Centreville Bank, a nearly 200-year-old $3 billion-asset mutual bank, has selected its technology platform to support continued growth and modernization.

Centreville Bank, which operates 26 locations across Rhode Island and Connecticut, will deploy Jack Henry’s core processing platform along with the Banno Digital Platform for retail and business digital banking, JHA Treasury Management for commercial cash management, and Enterprise Workflow plus the Synapsys CRM to automate processes and enhance customer and employee experiences.

Market Context

Before publication, JKHY had a -0.87% 24-hour change; Centreville’s selection disclosed no contract ...

Analysis

Before publication, JKHY had a -0.87% 24-hour change; Centreville’s selection disclosed no contract value or other financial terms, leaving the announcement without a stated economic scale.

Key Figures

Bank assets: $3 billion Branch locations: 26 locations

Bank assets

$3 billion

Centreville Bank

Branch locations

26 locations

Rhode Island and Connecticut

Historical Context

1 past event · Latest: Sep 08

1 event

1. Sep 08

   Bank technology selection

   24h Move

   -3.5%

   Celtic Bank selected Jack Henry core and digital solutions for growth.

24h Move is the share-price change in the day after each event; other market factors may also have contributed.

Key Terms

core processing platform, cloud-based technology, workflow automation, customer relationship management

4 terms

core processing platform technical

"Centreville Bank selected Jack Henry's core processing platform"

A core processing platform is the central computer system that handles and manages essential financial transactions and data for a business or institution. It functions like the engine of a car, enabling smooth and reliable operation of critical activities such as account management, payments, and record keeping. For investors, a strong and efficient core platform is important because it ensures stability, security, and the ability to quickly adapt to changing needs.

cloud-based technology technical

"Jack Henry's cloud-based technology will help Centreville Bank"

Technology delivered and run from remote servers that users access over the internet instead of installing software or hardware on their own computers. Like renting space and services in a utility or storage facility, it lets companies scale computing power, deploy updates centrally, and shift costs from large upfront purchases to ongoing fees; this affects a company's cost structure, operational flexibility, and risk profile, which are material to investors.

workflow automation technical

"Jack Henry's use of workflow automation to enhance its offerings"

Workflow automation is the use of technology to perform repetitive tasks automatically, reducing the need for manual effort. It is similar to setting a machine to handle routine chores so that people can focus on more important activities. For investors, it means faster, more efficient processes that can improve decision-making and reduce errors across various business functions.

customer relationship management technical

"Jack Henry's customer relationship management platform, Synapsys"

Customer relationship management is the system of tools and practices a company uses to track every interaction with customers—like a combined address book, purchase history, and reminder system that sales and support teams use to keep relationships healthy. Investors care because strong CRM helps a company keep customers coming back, predict future revenue more accurately, lower sales and marketing costs, and signal whether growth is sustainable or at risk.

AI-generated analysis. How Rhea-AI works. Not financial advice.

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• The nearly 200-year-old mutual bank is investing in technology to support continued growth and modernization.
• Jack Henry's technology will help Centreville Bank expand its capabilities, strengthen connections with trusted technology partners, and deliver an even better experience for customers and employees.
• Jack Henry's cloud-based technology will help Centreville Bank make banking accessible and convenient for customers while giving employees the tools they need to provide exceptional service.

MONETT, Mo., Sept. 21, 2026 /PRNewswire/ -- Jack Henry^® (Nasdaq: JKHY) announced today that Centreville Bank has selected Jack Henry to support its continued growth with scalable technology, modern capabilities, and a commitment to continuous innovation.

Founded in 1828 in West Warwick, Rhode Island, Centreville Bank is a $3 billion-asset mutual bank serving consumers and businesses through 26 locations across Rhode Island and Connecticut. The bank has grown significantly in recent years through acquisitions, geographic expansion, commercial lending, and strategic investments, while maintaining its focus on relationship banking, exceptional service, and community impact. As it approaches its 200th anniversary, Centreville Bank continues to expand its physical and digital presence to meet the evolving needs of its customers and communities.

This investment represents another step in Centreville Bank's long-term strategy to strengthen its technology, expand its capabilities, and support future growth across Rhode Island and Connecticut.

To support this strategy, Centreville Bank selected Jack Henry's core processing platform and a range of integrated solutions:

• The Banno Digital Platform™ will provide advanced digital banking capabilities for both retail and business customers.
• JHA Treasury Management™ will offer enhanced cash management capabilities for commercial clients.
• Enterprise Workflow and Jack Henry's customer relationship management platform, Synapsys, are both new to the bank and will help automate manual processes, improve internal efficiencies, and support a more seamless customer and employee experience.

"We were looking for modern technology to support our continued growth while helping us deliver the level of service and experience our customers and employees expect," said Jillian J. DeShiro, EVP, Chief Financial and Operating Officer at Centreville Bank. "There is a lot of excitement about the opportunities this move will create for our customers, employees, and future growth. Jack Henry gives us the flexibility to add new capabilities as our customers' needs evolve and continue delivering the personalized banking experience that sets Centreville Bank apart. The strong cultural alignment and shared commitment to community banking were also deciding factors."

Several factors influenced Centreville Bank's decision, including Jack Henry's long-term technology strategy, commitment to continuous innovation, and ability to support the bank's future growth and evolving customer needs. Centreville Bank was also impressed by Jack Henry's use of workflow automation to enhance its offerings, as well as its culture, employee satisfaction, and employee longevity.

"Their commitment to innovation and continuous improvement aligns closely with our long-term goals," DeShiro added. "We've been serving our communities for nearly 200 years, and we've continued to evolve alongside the needs of our customers, from individuals and families to growing businesses and commercial clients. With Jack Henry, we're investing in technology that will grow alongside our customers, employees, and communities."

"Centreville Bank has achieved impressive growth while staying true to its relationship-driven approach and commitment to the communities it serves," said Jonathan Baltzell, President of Bank Solutions at Jack Henry. "As the bank expands its commercial business and geographic reach, it needs technology that can scale alongside it. We're excited to support its continued momentum."

About Jack Henry & Associates, Inc.^®
Jack Henry^® (Nasdaq: JKHY) is a well-rounded financial technology company that strengthens connections between financial institutions and the people and businesses they serve. We are an S&P 500 company that prioritizes openness, collaboration, and user centricity – offering banks and credit unions a vibrant ecosystem of internally developed modern capabilities as well as the ability to integrate with leading fintechs. For 50 years, Jack Henry has provided technology solutions to enable clients to innovate faster, strategically differentiate, and successfully compete while serving the evolving needs of their accountholders. We empower more than 7,200 clients with people-inspired innovation, personal service, and insight-driven solutions that help reduce the barriers to financial health. Additional information is available at www.jackhenry.com. 

About Centreville Bank
Founded in 1828 and headquartered in West Warwick, Rhode Island, Centreville Bank is a full-service mutual bank with more than $3 billion in assets and 26 locations throughout Rhode Island and eastern Connecticut. Centreville Bank offers a comprehensive range of personal, business and commercial banking products and services while remaining committed to helping customers, employees and communities thrive. Guided by its promise to make its customers' purpose its priority, Centreville Bank combines personalized service with a commitment to community impact and responsible growth. That is Progress on Purpose.

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SOURCE Jack Henry & Associates, Inc.

FAQ

AI-generated questions and answers. How Rhea-AI works. Not financial advice.

What specific capabilities will Jack Henry’s solutions add for Centreville Bank’s customers and employees?

The Banno Digital Platform will provide advanced digital banking for both retail and business customers, while JHA Treasury Management will enhance cash management for commercial clients. Enterprise Workflow and the Synapsys customer relationship management platform will automate manual processes, improve internal efficiencies, and support a more seamless experience for customers and employees.