KeyBank's Key Secured Credit Card® Program Surpasses 48,000 Client Graduations Since 2019
KeyBank (KEY) announced that more than 48,000 clients have graduated from its secured credit card program since its launch in 2019.
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KeyBank (KEY) announced that more than 48,000 clients have graduated from its secured credit card program since its launch in 2019. More than 4,600 clients graduated in the first half of 2026; among those graduates, 68% completed the program within 12 months and 85% within 24 months. Of that cohort, 74% entered without a FICO credit score and 26% entered with a low score. Graduates who started with low scores improved them by an average of 86 points.
Graduation converts the secured card to an unsecured card and releases savings pledged as collateral. Since a credit-line increase enhancement began in 2024, 10,021 graduates have received increases, including 2,052 in the first half of 2026. KeyBank plans enhanced financial education workshops for 2027, including access for additional clients seeking assistance.
News Explained
When a secured card is converted to an unsecured card, the pledged savings are released, but the linked Key Active Saver account’s
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The program has driven credit score growth and financial resilience to over 4,600 clients in the first half of 2026
Among graduates,
The Key Secured Credit Card aims to strengthen financial wellness by providing eligible clients with opportunities to establish or improve their credit history,2 bolster savings while building credit, and create better money habits. Upon graduation, a client's Key Secured Credit Card will be upgraded to an unsecured credit card, releasing the funds from their Key Active Saver® account that were once pledged as collateral.
Since the program's inception in 2019, more than 48,000 clients have graduated as a result of both establishing credit and demonstrating credit improvement.
"At Key, we're passionate about helping our clients understand the importance of building and maintaining strong credit, as it's an important building block to a solid financial future. Providing education around the importance of establishing good credit, while also supplying the tools to achieve it, is what sets Key apart from other banks," said Maria Ponce, Head of Consumer Payments at KeyBank. "To be a part of this work, and to witness the success our clients have firsthand, year after year, is truly special."
Over the years, the secured card program has been recognized by clients for providing a path of access to Key's traditional credit solutions. Earlier this year, clients provided testimonies proving just how this program is a steppingstone for financial success.
- As one client shared: "Having the Secured Card allowed me to build my credit after divorcing destroyed it." And another client mentioned, "It just helped me to build my credit to the point where I was able to take out a car loan and get an unsecured credit card."
Each year, KeyBank looks for ways to support and boost the overall client experience to foster success.
- Enhanced communications. Recently, Key introduced brand-new cardholders access to tools and training, providing greater clarity and transparency that ultimately helped cardholders build credit. Last year, card holders were supported with additional communications around financial education and account engagement communications.
- Credit Line increases. As part of the graduation process, a Credit Line Increase program enhancement was introduced in 2024 for qualifying clients. Since then, 10,021 graduates have received a credit line increase, including 2,052 during the first half of 2026. The increased credit capacity enhances clients' purchasing power and provides additional support for their ongoing financial needs.
- Access to traditional forms of credit. Additionally, a new Invitation to Apply campaign was launched in June 2025 for graduates ready to transition to traditional credit cards, reaching over 6,100 clients. The ongoing campaign introduces eligible clients to more traditional credit cards like the KeyBank Latitude® and Key Cashback® credit card products.
- Scheduled for 2027: Clients will soon have access to the enhanced 'Money Me and Key' live workshops to help better understand the lending ecosphere. In addition to current Key Secured Credit Card clients, Key will be expanding its audiences to additional clients who seek assistance. The Key Secured Credit Card program has provided this year's graduates with the building blocks they need to take control of their credit and make sound financial decisions to maintain a healthy FICO score.
Since its launch in 2019, the program has helped 48,055 clients strengthen their credit profiles, with
Additional Key Secured Credit Card features include:
- Cardholders have the ability to check their FICO score3 for free anytime in online and mobile banking. It's quick, easy and does not impact their credit score.
- With Key's temporary lock security feature, cardholders can more easily use online or mobile banking to lock and unlock a misplaced credit card, thus reducing the likelihood of having to cancel it and open a new one—potentially harming their credit score.
The Key Secured Credit Card requires a refundable security deposit,4 which determines clients' credit lines. Deposit amounts start at
All credit products are subject to credit approval
1 Based on an internal analysis of customers who graduated from the secured card program in 2026. The stated average FICO® Score of 724 represents the arithmetic mean of customers' FICO® Scores at the time their accounts were opened. The average 86-point increase reflects the mean change between customers' FICO® Scores at account origination and at the time of graduation. Results are based on historical data; individual outcomes will vary and are not guaranteed.
2 Use of the Key Secured Credit Card can help build your credit when the minimum payment is made by the due date, each month.
3 Clients with newly opened credit card accounts may not see their first FICO® Score in online and mobile banking for up to 90 days after enrollment. In certain circumstances, a FICO® Score may not be available for various reasons, e.g., having a limited credit history. FICO is a registered trademark of Fair Isaac Corporation in
4 Opening of the Key Secured Credit Card is subject to funds being appropriately deposited into a solely owned Key Active Saver account. The Key Secured Credit Card is subject to credit approval. The credit card must be secured by a minimum deposit of
ABOUT KEYCORP
KeyCorp's roots trace back more than 200 years to Albany, New York. Headquartered in Cleveland, Ohio, Key is one of the nation's largest bank-based financial services companies, with assets of approximately
Key provides deposit, lending, cash management, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of approximately 950 branches and approximately 1,100 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name. For more information, visit https://www.key.com/. KeyBank Member FDIC.
CFMA: 261027-5162178

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SOURCE KeyBank
FAQ
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How many clients have graduated from KeyBank's secured credit card program?
More than 48,000 clients have graduated since the program launched in 2019, including more than 4,600 in the first half of 2026. Graduation upgrades a client's secured credit card to an unsecured card and releases the savings previously pledged as collateral.