LivePerson appoints Richard Halkett and Rich Steeves to strengthen global sales and partnership strategies

Rhea-AI Summary

LivePerson (Nasdaq: LPSN), a leader in digital-first customer conversations, has appointed Richard Halkett as Senior Vice President, Americas Sales and Rich Steeves as Senior Vice President, Partnerships. These strategic hires aim to accelerate the company's go-to-market capabilities and partner ecosystem. Halkett, formerly CRO at SambaNova Systems, will oversee North America enterprise, mid-market, and Latin America sales teams. Steeves, previously VP at Equinix, will focus on accelerating LivePerson's partner-first motion and creating strategic alliances. Both executives bring extensive experience in scaling sales and partnerships in the tech industry, supporting LivePerson's strategy to expand its enterprise customer base, build a focused mid-market sales engine, and enhance its partner ecosystem.

Positive

• Appointment of experienced executives to strengthen sales and partnerships
• Focus on expanding enterprise customer base and mid-market sales
• Strategy to accelerate partner ecosystem and go-to-market capabilities
• Potential for improved business outcomes and customer value

Negative

• None.

Proven tech industry leaders join leading digital-first conversations company to accelerate go-to-market and partner ecosystem

NEW YORK, Sept. 10, 2024 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), the enterprise leader in digital-first customer conversations, today announced the appointments of Richard Halkett as Senior Vice President, Americas Sales and Rich Steeves as Senior Vice President, Partnerships. The addition of these two accomplished leaders supports LivePerson's strategy to accelerate the business, build its go-to-market capabilities and partner ecosystem, and deliver greater value to its world-class enterprise customers.

"Richard and Rich bring an extraordinary wealth of experience and proven success in scaling both sales and partner ecosystems," said Sandy Hogan, Chief Revenue Officer at LivePerson. "Bringing them on board underscores our commitment to the key areas that we believe will drive LivePerson's business forward, including scaling our enterprise customer base, building a focused mid-market sales engine, and accelerating a partner-always motion across our entire best-in-class customer engagement model."

Richard Halkett, a seasoned sales executive, will oversee LivePerson's North America enterprise, mid-market, and Latin America sales teams. He joins from SambaNova Systems, the chips-to-models AI unicorn, where he served as Chief Revenue Officer. Prior to that, Halkett held leadership positions at Amazon Web Services and Cisco, where he built and led large global specialized sales teams. With proven success across the technology industry, the public and private sectors, and companies ranging from startups to large scale enterprises, Halkett will focus on investing in and scaling LivePerson's enterprise base and building a targeted mid-market engine.

"We live in a digital-first world where people expect high-quality customer experience across all channels. This presents huge opportunities for our customers and their end-customers, and LivePerson is uniquely suited to help deliver on them," said Halkett. "I'm thrilled to join LivePerson's team of experts and contribute to its mission of putting meaningful customer conversations at the center of business."

Rich Steeves joins LivePerson with an accomplished track record of building high-value partnerships at the world's leading technology companies. Most recently, he served as Vice President of Joint Platform Solutions and Technology Alliances Sales at Equinix, where he developed industry-leading AI and multi/hybrid cloud solutions with strategic partners including Nvidia, Dell, HPE, and Cisco. Steeves will focus on accelerating LivePerson's partner-first motion, creating strategic alliances to deliver customer-centric solutions while scaling the company's ecosystem across key industries.

"Combining and scaling LivePerson's capabilities with those of our partners is fundamental to our success and how we drive even more value for our customers. LivePerson's commitment to strong partnerships aligns perfectly with my experience driving growth through collaboration," said Steeves. "I look forward to working with the team to uplevel our partner ecosystem and accelerate business outcomes for our joint customers."

To learn more about LivePerson's solutions for digital-first customer conversations, visit liveperson.com.

About LivePerson, Inc.
LivePerson (NASDAQ: LPSN) is the enterprise leader in digital-first customer conversations. The world's leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better business outcomes. Fast Company named us the #1 Most Innovative AI Company in the world. To talk with us or our AI, please visit liveperson.com.

Forward-Looking Statements
Statements in this press release regarding LivePerson that are not historical facts are forward-looking statements and are being made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Forward-looking statements are subject to risks and uncertainties, and actual events or results may differ materially from our expectations. Some of the factors that could cause events or results to differ from our expectations include, without limitation, our ability to execute on and deliver our current business, sales, go-to-market and product plans and goals, and the other factors described in the "Risk Factors" sections of our Annual Report on Form 10-K for the year ended December 31, 2023, filed with the SEC on March 4, 2024, our Quarterly Report on Form 10-Q for the quarter ended March 31, 2024, filed with the SEC on May 10, 2024, and our Quarterly Report on Form 10-Q for the quarter ended June 30, 2024, filed with the SEC on August 7, 2024. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.

Media Contact:
Mike Tague
mtague@liveperson.com

View original content to download multimedia:https://www.prnewswire.com/news-releases/liveperson-appoints-richard-halkett-and-rich-steeves-to-strengthen-global-sales-and-partnership-strategies-302243295.html

SOURCE LivePerson, Inc.

FAQ

Who are the new executives appointed by LivePerson (LPSN)?

LivePerson (LPSN) has appointed Richard Halkett as Senior Vice President, Americas Sales and Rich Steeves as Senior Vice President, Partnerships.

What is Richard Halkett's role at LivePerson (LPSN)?

Richard Halkett will oversee LivePerson's North America enterprise, mid-market, and Latin America sales teams as Senior Vice President, Americas Sales.

What is Rich Steeves' focus in his new role at LivePerson (LPSN)?

Rich Steeves will focus on accelerating LivePerson's partner-first motion and creating strategic alliances to deliver customer-centric solutions while scaling the company's ecosystem across key industries.

How do these appointments align with LivePerson's (LPSN) strategy?

These appointments support LivePerson's strategy to accelerate the business, build go-to-market capabilities, enhance the partner ecosystem, and deliver greater value to enterprise customers.