Welcome to our dedicated page for Liveperson news (Ticker: LPSN), a resource for investors and traders seeking the latest updates and insights on Liveperson stock.
LivePerson Inc (NASDAQ: LPSN) is a software publisher in the information sector focused on enterprise conversational AI and digital transformation. The LPSN news feed on Stock Titan aggregates company announcements, earnings releases, product updates, capital structure developments, and governance changes drawn from LivePerson’s own disclosures and regulatory filings.
In recent communications, LivePerson has described itself as a leader in predictable and trusted conversational AI. News coverage frequently highlights its Conversational Cloud platform, which connects major brands with millions of consumers and powers nearly a billion interactions each month. Articles also follow new product launches such as Conversation Simulator, a testing and analysis environment that uses synthetic customers to de-risk generative AI deployments and train both AI and human agents.
Investors tracking LPSN can expect regular updates on quarterly financial results, including revenue composition between hosted services and professional services, trends in customer cancellations and downsells, and non-GAAP metrics like adjusted EBITDA. The company often pairs its results with guidance ranges and commentary from management on its financial foundation, refinancing efforts, and strategic priorities.
Another important stream of LivePerson news involves financing and balance sheet actions. In 2025, the company announced a multi-year deleveraging effort culminating in a strategic refinancing and a privately negotiated exchange of its 0% Convertible Senior Notes due 2026 for a mix of cash, new secured notes due 2029, common equity, and Series B preferred stock. News items also cover related corporate actions such as a 1-for-15 reverse stock split and changes to authorized share counts.
Governance and board composition are additional themes. Recent releases have detailed the appointments of directors Ryan Vardeman and Nathan “Tripp” Lane, who bring experience in finance, technology, and corporate strategy. For investors and analysts, following LPSN news provides insight into how LivePerson is evolving its AI platform, managing its capital structure, and responding to market and regulatory developments over time.
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LivePerson, Inc. (NASDAQ: LPSN), a leader in Conversational AI, is set to release its first-quarter financial results on May 9, 2023, after market close. CEO Robert LoCascio and CFO John Collins will host a conference call at 5:00 p.m. Eastern Time that day to discuss the results. Interested participants can access the call via the company's investor relations website or by phone, with details provided for both domestic and international callers. Replay options will be available shortly after the call until May 23, 2023. LivePerson's Conversational Cloud platform powers nearly a billion conversational interactions monthly, serving major brands like HSBC and Chipotle. The company has been recognized as the #1 Most Innovative AI Company by Fast Company.
LivePerson (LPSN), a leader in Conversational AI, announced the launch of its upgraded Conversational Cloud platform on April 25, 2023, enhancing its capabilities with trustworthy Generative AI and Large Language Model (LLM) technology. This upgrade aims to boost productivity for businesses and includes features like AI Safety Tools and Conversation Autopilot, designed to improve customer interactions and reduce operational costs. LivePerson’s platform is driven by over a billion monthly conversational interactions, positioning it to effectively leverage AI for better outcomes. The company also introduced a low-risk, pay-as-you-go pricing model, broadening access to its AI solutions. A launch event is scheduled for May 2, 2023, to provide exclusive demos and insights into the new offerings.
LivePerson (Nasdaq: LPSN) has launched a pilot program with Cohere, focusing on developing custom Large Language Models (LLMs) for enterprise brands. This collaboration aims to enhance customer engagement and drive better business outcomes by leveraging LivePerson's conversational AI platform and Cohere's advanced language processing technology.
The partnership addresses concerns about the deployment of AI technology, offering features like tailored LLMs, safety measures to avoid inappropriate responses, and actionable outcomes from conversations. This initiative promises significant cost savings and greater efficiency for businesses seeking to integrate AI into their operations.
LivePerson announced the sale of its subsidiary Kasamba to Ingenio, a portfolio company of Alpine Investors, on March 23, 2023. This strategic divestiture aligns with LivePerson's focus on enhancing its Conversational AI for enterprise clients. CEO Rob LoCascio highlighted the sale as an opportunity to refocus resources towards AI-led growth in the B2B market. CFO John Collins acknowledged Kasamba's profitability, marking the sale as part of a broader strategy. Ingenio's CEO expressed enthusiasm about integrating Kasamba into its wellness-focused portfolio, strengthening its position in the lifestyle and wellness market.
LivePerson announced the repurchase of approximately $157.5 million in its 0.75% Convertible Senior Notes due 2024, paying around $149.7 million in cash. Post-repurchase, around $72.5 million of the Notes remain outstanding. This move aligns with their strategy to balance profitability and growth, having already cut costs by $200 million annually. CFO John Collins emphasized that repurchasing 68% of the Notes at a discount preserves capital and strengthens the company’s credit profile.