Liveperson (LPSN) Stock News

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LivePerson, Inc. (LPSN) reported Q4 2022 revenue of $122.5 million, a 1% decrease year-over-year. Business operations revenue fell 1% to $113 million, while consumer operations dropped 3% to $9.4 million. The company signed 90 deals, including a significant seven-figure contract, but existing customer deals saw a decline. Notably, enterprise deal count rose by 21.7%. The net loss for the quarter was $41.7 million or $0.55 per share, an improvement over the previous year. Despite challenges, management is confident in future growth driven by AI and cost reductions. The company expects positive free cash flow and improved margins in 2023.

LivePerson, Inc. (NASDAQ: LPSN), a leader in Conversational AI, is set to release its fourth quarter financial results on March 15, 2023, after market close. The CEO, Robert LoCascio, and CFO, John Collins, will host a video webcast at 5:00 p.m. ET to discuss the results and share insights on the company's AI strategy. LivePerson serves major brands like HSBC and Virgin Media through its Conversational Cloud platform, driving nearly a billion interactions monthly. This extensive data collection is aimed at reducing costs and increasing revenues. The webcast will be available for replay until March 29, 2023.

On March 1, 2023, LivePerson, Inc. (NASDAQ: LPSN) announced the issuance of equity-based incentive awards under its Inducement Plan as required by Nasdaq Listing Rule 5635(c)(4). The plan was established to attract new hires by providing stock options and RSUs. Recently, 23,272 shares were granted to one employee as part of this inducement strategy. Awards typically vest over 3 to 4 years, contingent on continued employment. LivePerson is recognized for its leadership in Conversational AI, serving major brands like HSBC and Virgin Media, and facilitating nearly a billion interactions monthly.

LivePerson, Inc. (NASDAQ: LPSN) announced a delay in filing its Form 10-K for the year ended December 31, 2022, prompting a reschedule of its fourth quarter earnings release and webcast. The company filed a Form 12b-25 with the SEC, allowing an extension of 15 days until March 16, 2023, to finalize its report. This delay is attributed to additional review and testing of revenue recognition related to the recently discontinued WildHealth program, which is under governmental review. LivePerson anticipates completing the filing within the grace period.

LivePerson, Inc. (Nasdaq: LPSN), a leader in Conversational AI, will release its fourth quarter financial results on March 1, 2023, after market close. CEO Robert LoCascio and CFO John Collins will host a video webcast at 5:00 p.m. ET to discuss the financial results and AI strategy, including product demonstrations and a Q&A session. The webcast can be accessed via the company's investor relations website. A replay of the webcast will be available until March 15, 2023. LivePerson’s platform supports nearly a billion interactions monthly for leading brands like HSBC and GM Financial, affirming its position in the AI sector.

LivePerson (NASDAQ: LPSN) has released its 2023 State of Customer Engagement report, based on surveys of over 2,500 consumers and 1,000 brand executives. The findings highlight a disconnect between brand perceptions of customer engagement and consumer expectations. Key insights reveal that consumer expectations are rising, with 62% becoming more critical of engagement quality. Notably, 76% of consumers are likely to purchase when feeling a personal connection, yet many reject tracking methods like cookies. Despite 89% of brands planning AI improvements, only 43% of consumers find brand chatbots easy to use.

LivePerson, Inc. (NASDAQ: LPSN) has appointed Jim Miller, former Chief Technology Officer of Wayfair, Inc., as an independent member of its Board of Directors, effective immediately. Miller succeeds Ernest Cu, who resigned due to increased professional commitments. The appointment was unanimously approved by the Board, which now consists of nine directors, eight of whom are independent. Miller brings over 20 years of experience in technology and e-commerce, having held senior positions at companies like Google and Amazon. His addition is seen as a valuable asset in enhancing the company's focus on long-term value creation.

LivePerson (Nasdaq: LPSN), a leader in AI-powered customer engagement, has enhanced its Conversational Cloud platform with cutting-edge generative capabilities, including integration with ChatGPT. These updates aim to help enterprise brands utilize Generative AI alongside Conversational AI for improved business results. Key enhancements include generative capabilities for LivePerson's Knowledge AI, better agent oversight through Conversation Assist, and productivity tools enhanced by Generative AI. The company emphasizes its unique position, leveraging vast conversational data and human feedback, while addressing challenges in safety and ethics in AI.