Welcome to our dedicated page for Liveperson news (Ticker: LPSN), a resource for investors and traders seeking the latest updates and insights on Liveperson stock.
LivePerson Inc (NASDAQ: LPSN) is a software publisher in the information sector focused on enterprise conversational AI and digital transformation. The LPSN news feed on Stock Titan aggregates company announcements, earnings releases, product updates, capital structure developments, and governance changes drawn from LivePerson’s own disclosures and regulatory filings.
In recent communications, LivePerson has described itself as a leader in predictable and trusted conversational AI. News coverage frequently highlights its Conversational Cloud platform, which connects major brands with millions of consumers and powers nearly a billion interactions each month. Articles also follow new product launches such as Conversation Simulator, a testing and analysis environment that uses synthetic customers to de-risk generative AI deployments and train both AI and human agents.
Investors tracking LPSN can expect regular updates on quarterly financial results, including revenue composition between hosted services and professional services, trends in customer cancellations and downsells, and non-GAAP metrics like adjusted EBITDA. The company often pairs its results with guidance ranges and commentary from management on its financial foundation, refinancing efforts, and strategic priorities.
Another important stream of LivePerson news involves financing and balance sheet actions. In 2025, the company announced a multi-year deleveraging effort culminating in a strategic refinancing and a privately negotiated exchange of its 0% Convertible Senior Notes due 2026 for a mix of cash, new secured notes due 2029, common equity, and Series B preferred stock. News items also cover related corporate actions such as a 1-for-15 reverse stock split and changes to authorized share counts.
Governance and board composition are additional themes. Recent releases have detailed the appointments of directors Ryan Vardeman and Nathan “Tripp” Lane, who bring experience in finance, technology, and corporate strategy. For investors and analysts, following LPSN news provides insight into how LivePerson is evolving its AI platform, managing its capital structure, and responding to market and regulatory developments over time.
LivePerson, Inc. (Nasdaq: LPSN) announced on November 2, 2022, that it granted equity-based incentive awards under its 2018 Inducement Plan to attract new hires. The company awarded a total of 216,953 restricted stock units (RSUs) to 3 employees and 159,293 stock options to 2 employees. The awards are structured to vest at 25% per year over four years, contingent on continued employment. This initiative reflects LivePerson's commitment to enhancing its workforce as it continues to lead in AI-powered customer engagement solutions.
LivePerson (NASDAQ: LPSN) has been recognized in Inc. Business Media's inaugural Power Partner Awards as one of the world's top B2B companies in Marketing and Advertising. The awards acknowledge B2B organizations that have a history of enabling the success of their clients. LivePerson's AI-powered customer engagement solutions have significantly improved outcomes for brands, including up to 20% increases in average order value and 10x online sales conversions. The methodology for the awards was developed in partnership with Meltwater.
FeedingNYC will deliver over 8,500 Thanksgiving dinners to homeless shelters in New York City on November 22, marking a milestone of 100,000 meals provided since 2001. The event, supported by over 7,000 volunteers, aims to assist families, including many migrants celebrating their first Thanksgiving in the U.S. Notably, one in five children in NYC faces hunger, highlighting the urgent need for such initiatives. Donations are being accepted to support this effort, with each meal costing just $48.
LivePerson, Inc. (Nasdaq: LPSN) will release its third-quarter financial results on November 7, 2022, after market close. CEO Robert LoCascio and CFO John Collins will host a conference call at 5:00 p.m. ET on the same day. Investors can access the call through the company's Investor Relations page. A replay will be available until November 21, 2022. LivePerson, a leader in customer engagement, serves major brands and powers nearly a billion interactions monthly.
LivePerson (Nasdaq: LPSN) has been recognized as a Leader by Aragon Research in the Globe™ for Conversational AI for the second consecutive year. The report emphasizes LivePerson's extensive customer base across various industries, innovative solutions for contact centers, marketing, and sales teams, and a robust partner network. Aragon evaluated 20 providers based on strategy, performance, and reach, highlighting LivePerson's ability to provide omnichannel solutions and strengthen engagement through AI-powered experiences.
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LivePerson (NASDAQ: LPSN) has appointed Ruth Zive as the new Chief Marketing Officer. Zive, a three-time enterprise software CMO, will host the upcoming Executive Community event in San Francisco on October 20, aimed at enhancing customer engagement through Conversational AI. Her role involves overseeing global marketing strategies to drive scalable demand generation. Zive previously led marketing at Ada, achieving triple-digit growth, and served as CMO at Blueprint Software Systems. This leadership change is expected to catalyze LivePerson's growth.
LivePerson, Inc. (Nasdaq: LPSN) announced the granting of equity-based incentive awards under its 2018 Inducement Plan. As of September 15, 2022, the company awarded a total of 76,975 restricted stock units (RSUs) to 7 employees and 88,309 stock options to 2 employees. These grants typically vest 25% annually over four years; however, many will fully vest within one year, contingent on continued employment. The awards aim to attract new talent and incentivize employee retention, aligning with Nasdaq Listing Rule 5635(c)(4).
LivePerson (NASDAQ: LPSN) has partnered with Afiniti to enhance customer engagement through AI technology. This integration allows for intelligent pairing of customers with the most suitable contact center agents based on data patterns, improving customer satisfaction and operational efficiency. The integration is currently available to early access clients, with broader rollout expected in early 2023. This partnership aligns with LivePerson's goal of creating personalized and effective interactions across digital channels.
Capitec Bank and LivePerson have announced a strategic partnership aimed at enhancing customer experiences in banking. The alliance will leverage AI technology to provide more affordable and accessible banking services for Capitec clients. Through consultancy and implementation services, the partnership will optimize Capitec's conversational channels. Carlos Moodley, Head of Conversational Banking at Capitec, emphasized the importance of personalized client engagement. The collaboration aligns with Capitec's mission to continually improve banking services, ensuring a seamless experience for over 18 million clients.