Welcome to our dedicated page for Liveperson news (Ticker: LPSN), a resource for investors and traders seeking the latest updates and insights on Liveperson stock.
LivePerson develops conversational AI software for enterprise customer experience, with news centered on its Conversational Cloud and Syntrix platforms. Company updates cover digital customer conversations, AI agent evaluation, live agent training, agent-workspace integrations and orchestration across CRM, CCaaS and browser-based applications.
Recurring announcements also address quarterly operating results, recurring revenue trends, customer wins and renewals, cost-structure and balance-sheet actions, Google Cloud-related platform work, partnerships such as LivePerson Sync with Coral Active, and board or governance changes.
LivePerson reported third-quarter 2022 revenue of $129.6 million, marking a 9.5% year-over-year increase. Business operations revenue rose 10% to $120.1 million. The company signed 86 deals including 7 seven-figure contracts. Adjusted EBITDA was $9.1 million, exceeding guidance. LivePerson raised its full-year revenue guidance to $517 million - $521 million. However, net loss widened to $43.2 million, or $0.56 per share. Cash reserves decreased to $393.3 million, down from $521.8 million at the beginning of the year.
LivePerson, Inc. (Nasdaq: LPSN) announced on November 2, 2022, that it granted equity-based incentive awards under its 2018 Inducement Plan to attract new hires. The company awarded a total of 216,953 restricted stock units (RSUs) to 3 employees and 159,293 stock options to 2 employees. The awards are structured to vest at 25% per year over four years, contingent on continued employment. This initiative reflects LivePerson's commitment to enhancing its workforce as it continues to lead in AI-powered customer engagement solutions.
LivePerson (NASDAQ: LPSN) has been recognized in Inc. Business Media's inaugural Power Partner Awards as one of the world's top B2B companies in Marketing and Advertising. The awards acknowledge B2B organizations that have a history of enabling the success of their clients. LivePerson's AI-powered customer engagement solutions have significantly improved outcomes for brands, including up to 20% increases in average order value and 10x online sales conversions. The methodology for the awards was developed in partnership with Meltwater.
FeedingNYC will deliver over 8,500 Thanksgiving dinners to homeless shelters in New York City on November 22, marking a milestone of 100,000 meals provided since 2001. The event, supported by over 7,000 volunteers, aims to assist families, including many migrants celebrating their first Thanksgiving in the U.S. Notably, one in five children in NYC faces hunger, highlighting the urgent need for such initiatives. Donations are being accepted to support this effort, with each meal costing just $48.
LivePerson, Inc. (Nasdaq: LPSN) will release its third-quarter financial results on November 7, 2022, after market close. CEO Robert LoCascio and CFO John Collins will host a conference call at 5:00 p.m. ET on the same day. Investors can access the call through the company's Investor Relations page. A replay will be available until November 21, 2022. LivePerson, a leader in customer engagement, serves major brands and powers nearly a billion interactions monthly.
LivePerson (Nasdaq: LPSN) has been recognized as a Leader by Aragon Research in the Globe™ for Conversational AI for the second consecutive year. The report emphasizes LivePerson's extensive customer base across various industries, innovative solutions for contact centers, marketing, and sales teams, and a robust partner network. Aragon evaluated 20 providers based on strategy, performance, and reach, highlighting LivePerson's ability to provide omnichannel solutions and strengthen engagement through AI-powered experiences.
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LivePerson (NASDAQ: LPSN) has appointed Ruth Zive as the new Chief Marketing Officer. Zive, a three-time enterprise software CMO, will host the upcoming Executive Community event in San Francisco on October 20, aimed at enhancing customer engagement through Conversational AI. Her role involves overseeing global marketing strategies to drive scalable demand generation. Zive previously led marketing at Ada, achieving triple-digit growth, and served as CMO at Blueprint Software Systems. This leadership change is expected to catalyze LivePerson's growth.
LivePerson, Inc. (Nasdaq: LPSN) announced the granting of equity-based incentive awards under its 2018 Inducement Plan. As of September 15, 2022, the company awarded a total of 76,975 restricted stock units (RSUs) to 7 employees and 88,309 stock options to 2 employees. These grants typically vest 25% annually over four years; however, many will fully vest within one year, contingent on continued employment. The awards aim to attract new talent and incentivize employee retention, aligning with Nasdaq Listing Rule 5635(c)(4).
LivePerson (NASDAQ: LPSN) has partnered with Afiniti to enhance customer engagement through AI technology. This integration allows for intelligent pairing of customers with the most suitable contact center agents based on data patterns, improving customer satisfaction and operational efficiency. The integration is currently available to early access clients, with broader rollout expected in early 2023. This partnership aligns with LivePerson's goal of creating personalized and effective interactions across digital channels.