Welcome to our dedicated page for Liveperson news (Ticker: LPSN), a resource for investors and traders seeking the latest updates and insights on Liveperson stock.
LivePerson Inc (NASDAQ: LPSN) is a software publisher in the information sector focused on enterprise conversational AI and digital transformation. The LPSN news feed on Stock Titan aggregates company announcements, earnings releases, product updates, capital structure developments, and governance changes drawn from LivePerson’s own disclosures and regulatory filings.
In recent communications, LivePerson has described itself as a leader in predictable and trusted conversational AI. News coverage frequently highlights its Conversational Cloud platform, which connects major brands with millions of consumers and powers nearly a billion interactions each month. Articles also follow new product launches such as Conversation Simulator, a testing and analysis environment that uses synthetic customers to de-risk generative AI deployments and train both AI and human agents.
Investors tracking LPSN can expect regular updates on quarterly financial results, including revenue composition between hosted services and professional services, trends in customer cancellations and downsells, and non-GAAP metrics like adjusted EBITDA. The company often pairs its results with guidance ranges and commentary from management on its financial foundation, refinancing efforts, and strategic priorities.
Another important stream of LivePerson news involves financing and balance sheet actions. In 2025, the company announced a multi-year deleveraging effort culminating in a strategic refinancing and a privately negotiated exchange of its 0% Convertible Senior Notes due 2026 for a mix of cash, new secured notes due 2029, common equity, and Series B preferred stock. News items also cover related corporate actions such as a 1-for-15 reverse stock split and changes to authorized share counts.
Governance and board composition are additional themes. Recent releases have detailed the appointments of directors Ryan Vardeman and Nathan “Tripp” Lane, who bring experience in finance, technology, and corporate strategy. For investors and analysts, following LPSN news provides insight into how LivePerson is evolving its AI platform, managing its capital structure, and responding to market and regulatory developments over time.
LivePerson (NASDAQ: LPSN) has launched a new tool called CRM Connector, enhancing CRM integration with Webex Calling. This innovation aims to modernize contact centers, enabling brands to connect CRM systems like Salesforce and Microsoft Dynamics. Research indicates that 88% of consumers prefer brands that integrate interaction histories. The CRM Connector simplifies workflows and enhances customer engagement. This development continues LivePerson's partnership with Cisco, supporting joint efforts with Fortune 500 clients.
LivePerson reported $132.6 million in revenue for Q2 2022, marking an 11% increase year-over-year. Business operations revenue rose 12% to $123.4 million, while consumer operations revenue fell 7% to $9.1 million. The company signed 45 new logo deals, a 55% increase year-over-year, with average revenue per enterprise customer rising 23% to $660,000. Despite a net loss of $75.4 million or $0.98 per share, LivePerson maintains its expectation of positive cash flow for Q4 2022.
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LivePerson, Inc. (Nasdaq: LPSN) reported recent equity-based incentive awards under its 2018 Inducement Plan. As of July 29, 2022, the company granted Restricted Stock Units (RSUs) to 6 employees totaling 50,149 shares and stock options to 2 employees totaling 29,453 shares. These grants vest 25% per year over four years, contingent on continued employment. This initiative aims to attract new talent in line with Nasdaq Listing Rule 5635(c)(4).
LivePerson, Inc. (Nasdaq: LPSN) is set to announce its second quarter financial results on August 8, 2022, after market close. The announcement will be followed by a conference call hosted by CEO Robert LoCascio and CFO John Collins at 5:00 p.m. Eastern Time. Investors can access the call through the company’s Investor Relations website. The teleconference will also be available for replay until August 22, 2022.
LivePerson (NASDAQ: LPSN) has entered into a significant agreement with Starboard Value LP to enhance its Board of Directors. This agreement includes appointing new independent directors through a cooperative selection process, with one nominee from Starboard and another from LivePerson. Following the 2022 Annual Meeting scheduled for August 4, the Board will consist of nine members, with eight being independent. Additionally, Jill Layfield has been appointed as Lead Independent Director. The agreement aims to bolster strategic insights and shareholder value amid evolving market dynamics.
LivePerson (NASDAQ: LPSN) has launched Contact Center Conversation Mining, a solution designed to optimize customer experiences by leveraging conversational analytics across voice and messaging platforms. This innovation streamlines customer journey mapping, enabling brands to proactively address service inefficiencies and enhance customer satisfaction. With this new approach, brands can systematically analyze customer interactions, identify behavioral patterns, and automate workflows to improve service delivery. LivePerson's solutions have reportedly cut customer care costs by up to 50% and increased sales significantly.
On June 29, 2022, LivePerson (NASDAQ: LPSN) announced recent grants of equity-based incentive awards under its 2018 Inducement Plan, complying with Nasdaq Listing Rule 5635(c)(4). The company granted a total of 123,729 Restricted Stock Units (RSUs) to 11 employees and stock options totaling 94,451 shares to 5 employees. These awards vest 25% per year over four years contingent on continued employment. LivePerson specializes in AI-powered customer engagement solutions, serving brands like HSBC and GM Financial.
LivePerson (NASDAQ: LPSN) announced the return of its in-person Executive Community events, with the first scheduled for June 16 in London. Following a successful event in New York City, where nearly 100 executives from top consumer brands gathered, the London event aims to connect leaders from various sectors to explore the impact of Conversational AI. Attendees will benefit from exclusive presentations and networking opportunities. CEO Rob LoCascio emphasized the high demand for insights on Conversational AI, stating these events are crucial for driving meaningful business deals.
LivePerson (NASDAQ: LPSN) addressed concerns raised by Starboard Value LP regarding board nominations and shareholder engagement. The Company emphasized ongoing constructive dialogue with Starboard since February 2022, aiming to represent shareholders' best interests. LivePerson highlighted its innovation accolades and commitment to board diversity, including the appointment of Ernest Cu. However, they noted Starboard's last-minute nominations and refusal to allow interviews with proposed board candidates hindered progress. The Board's director recommendations will be disclosed in the upcoming 2022 Annual Meeting proxy statement.