Liveperson Inc Stock Price, News & Analysis

Starboard Value, a major stockholder of LivePerson (NASDAQ: LPSN) with a 9.7% ownership, has sent an open letter to stockholders expressing significant concerns about the company's corporate culture and governance. The letter emphasizes the need for a reconstituted board, proposing highly qualified nominees to enhance performance, accountability, and governance practices. Starboard filed a preliminary proxy statement with the SEC, urging stockholders to consider its director slate during the upcoming annual meeting. The letter can be read in full at Starboard's official site.

LivePerson (NASDAQ: LPSN) has been recognized as the Overall Leader in Quadrant Knowledge Solutions' 2022 SPARK Matrix for Digital-First Customer Service Solutions. The company was ranked #1 out of 19 vendors based on Technology Excellence and Customer Impact. This accolade highlights LivePerson's comprehensive AI solutions, natural language processing capabilities, and significant global presence. Analyst Pranjal Singh indicated that LivePerson is well-positioned to expand its market share, supported by nearly one billion conversational interactions per month on its Conversational Cloud.

LivePerson, Inc. (Nasdaq: LPSN) will release its first quarter financial results on May 9, 2022, after the market closes. CEO Robert LoCascio and CFO John Collins will host a conference call at 5:00 p.m. Eastern Time on the same day. Investors can access the call via the investor relations section of LivePerson's website. A replay will be available for two weeks after the call. LivePerson is renowned for its Conversational AI technology, serving major brands like HSBC and GM Financial, facilitating nearly a billion interactions monthly.

LivePerson (NASDA: LPSN) released findings from its Voice and Messaging 2022 survey, which included over 2,500 global respondents. The research shows 91% of consumers want brands to offer both calling and messaging options, highlighting a demand for unified experiences. Key insights reveal that 88% prefer companies that connect interaction histories, and 84% frequently have to repeat themselves across platforms. LivePerson's technology caters to consumer preferences through AI and automation, emphasizing the need for personalized interactions to enhance customer satisfaction.

LivePerson (Nasdaq: LPSN) has announced significant upgrades to its Conversation Assist capabilities, enhancing its AI-driven, real-time recommendations for customer service agents. The new updates allow agents to access multiple recommendation sources, improving response times and customer interactions. Key benefits include increased sales, reduced agent handle time by 13.5%, and productivity savings of 5 minutes per conversation for major clients. LivePerson continues to lead in Conversational AI technology, enabling brands to connect efficiently with customers across various platforms.

LivePerson (NASDAQ: LPSN), a leader in Conversational AI, reported a 28% year-over-year revenue growth in 2021, totaling approximately $470 million. The company marked a significant milestone with 1.5 billion conversations on its platform, showcasing its scalability and competitive edge. LivePerson has engaged with Starboard Value after their investment disclosure, affirming commitment to shareholder interests. The Board will present its nominees for the 2022 Annual Meeting in the upcoming proxy statement.

Starboard Value LP, a significant shareholder of LivePerson (NASDAQ: LPSN) with a 9.7% stake, has raised concerns about the company's stock price underperformance and financial deterioration. In a letter to the Board, Starboard emphasizes the need for a reconstituted Board to address missed expectations and corporate governance issues. They are open to collaborative solutions to enhance shareholder value. This strategic push may signal a shift towards accountability and improved business performance.

Next Coast Ventures has successfully raised $310 million across three funds, boosting its total assets under management to over $520 million in just six years. This Austin-based venture capital firm targets entrepreneurs in Texas and other emerging tech hubs. Since 2016, it has achieved multiple successful exits, including significant investments in companies like LivePerson (LPSN) and Radiant Logistics (RLGT). The funds will primarily support early-stage tech businesses, with a strong emphasis on operational expertise from its experienced team.

Handle.com, a Y Combinator-backed company specializing in construction payment compliance, has secured $10 million in Series A funding from Energize Ventures and Ironspring Ventures. This investment aims to enhance Handle's engineering, sales, and support teams amid increasing customer demand. In the past year, the company achieved a nearly 500% revenue growth, addressing rising Day Sales Outstanding (DSOs) in the construction sector, which increased from 24 to 38 days. Handle simplifies complex payment processes, aiding in project efficiency.