Welcome to our dedicated page for Liveperson news (Ticker: LPSN), a resource for investors and traders seeking the latest updates and insights on Liveperson stock.
LivePerson Inc (NASDAQ: LPSN) is a software publisher in the information sector focused on enterprise conversational AI and digital transformation. The LPSN news feed on Stock Titan aggregates company announcements, earnings releases, product updates, capital structure developments, and governance changes drawn from LivePerson’s own disclosures and regulatory filings.
In recent communications, LivePerson has described itself as a leader in predictable and trusted conversational AI. News coverage frequently highlights its Conversational Cloud platform, which connects major brands with millions of consumers and powers nearly a billion interactions each month. Articles also follow new product launches such as Conversation Simulator, a testing and analysis environment that uses synthetic customers to de-risk generative AI deployments and train both AI and human agents.
Investors tracking LPSN can expect regular updates on quarterly financial results, including revenue composition between hosted services and professional services, trends in customer cancellations and downsells, and non-GAAP metrics like adjusted EBITDA. The company often pairs its results with guidance ranges and commentary from management on its financial foundation, refinancing efforts, and strategic priorities.
Another important stream of LivePerson news involves financing and balance sheet actions. In 2025, the company announced a multi-year deleveraging effort culminating in a strategic refinancing and a privately negotiated exchange of its 0% Convertible Senior Notes due 2026 for a mix of cash, new secured notes due 2029, common equity, and Series B preferred stock. News items also cover related corporate actions such as a 1-for-15 reverse stock split and changes to authorized share counts.
Governance and board composition are additional themes. Recent releases have detailed the appointments of directors Ryan Vardeman and Nathan “Tripp” Lane, who bring experience in finance, technology, and corporate strategy. For investors and analysts, following LPSN news provides insight into how LivePerson is evolving its AI platform, managing its capital structure, and responding to market and regulatory developments over time.
LivePerson (NASDAQ: LPSN) and Medallia (NYSE: MDLA) have formed a strategic partnership to integrate conversational AI and experience management. This collaboration enables brands to enhance customer engagement by triggering Medallia feedback mechanisms within LivePerson's messaging platforms, including SMS and WhatsApp. The integration aims to provide brands with a comprehensive view of customer interactions, boost customer satisfaction, and streamline feedback processes. LivePerson's clients have reported an up to 20% increase in average order values and significantly improved sales conversions.
LivePerson, partnering with Innova Medical Group, launched BELLA Health with Innova, a groundbreaking COVID-19 rapid testing experience utilizing AI-guided instructions to enhance accuracy. This initiative, currently evaluated in the first large-scale at-home rapid testing study in the U.S. led by Dr. Michael Mina of Harvard, aims to simplify the testing process for users. Innova's rapid antigen test delivers results in under 20 minutes and has gained authorization in the U.K. and EU, with plans for FDA Emergency Use Authorization in the U.S.
LivePerson (Nasdaq: LPSN), a leader in Conversational AI, is set to participate in three upcoming investor conferences. The events include the Morgan Stanley Technology, Media and Telecom Conference on March 4, the Jefferies Virtual Enterprise Communications Summit on March 10, and the 33rd Annual Roth Conference on March 16. Presentations will feature Rob LoCascio, CEO, and John Collins, CFO. Interested investors can access presentation copies on the company's investor relations website.
LivePerson (LPSN) reported its fourth quarter 2020 financial results, showcasing a total revenue of $102.1 million, a 29% year-over-year increase. B2B revenue reached $94.1 million, while consumer operations rose to $8.1 million. For the full year, revenue was $366.6 million, a 26% increase. The company signed 128 deals in Q4, including 10 seven-figure contracts. Despite a net loss of $13.3 million or $0.20 per share, adjusted EBITDA improved significantly to $18.2 million. LivePerson targets $458-466 million revenue for 2021, reflecting robust demand for its AI solutions.
LivePerson (Nasdaq: LPSN) has launched AI Annotator, a tool designed to automate brand-consumer conversations swiftly by leveraging agent expertise. This innovation aims to streamline the tuning process of Conversational AI, traditionally a lengthy task requiring expensive data science resources. With AI Annotator, agents can quickly identify and suggest improvements, significantly reducing optimization time. The tool is integrated into LivePerson's Conversational Cloud, enhancing customer interactions across various messaging platforms. This development could potentially lead to higher sales conversion rates and reduced operational costs.
LivePerson, Inc. (Nasdaq: LPSN) will release its fourth quarter financial results on February 25, 2021, after market close. CEO Robert LoCascio and CFO John Collins will discuss the results in a conference call at 5:00 p.m. Eastern Time. Interested participants can join via telephone or through the company's investor relations website. The call will be available for replay until March 11, 2021. Serving 18,000 customers, LivePerson continues to innovate in the conversational AI space, recognized on Fast Company's Most Innovative Companies list.
Summary not available.
Summary not available.
LivePerson (Nasdaq: LPSN) reported record-high conversation volumes during the 2020 holiday season, fueled by a shift toward conversational commerce due to COVID-19. Key highlights include a 200% year-over-year increase in peak conversation volume during Cyber Weekend and a 186% rise on Cyber Monday. The findings suggest a permanent consumer preference for messaging over traditional shopping, as brands like a major bank and a leading beauty brand saw significant increases in engagement. CEO Robert LoCascio emphasized the lasting connections created through conversational commerce.
LivePerson, Inc. (LPSN) announced the pricing of $450 million in 0% Convertible Senior Notes due 2026, targeting qualified institutional buyers. An additional $67.5 million may be purchased by initial buyers. The offering's net proceeds are expected to be around $439.6 million, with $40.1 million allocated to capped call transactions. The Notes will convert into shares of LivePerson stock at an initial price of $75.23, a 42.5% premium over the recent closing price. Closing is expected on December 4, 2020.