Liveperson Inc Stock Price, News & Analysis

LivePerson, partnering with Innova Medical Group, launched BELLA Health with Innova, a groundbreaking COVID-19 rapid testing experience utilizing AI-guided instructions to enhance accuracy. This initiative, currently evaluated in the first large-scale at-home rapid testing study in the U.S. led by Dr. Michael Mina of Harvard, aims to simplify the testing process for users. Innova's rapid antigen test delivers results in under 20 minutes and has gained authorization in the U.K. and EU, with plans for FDA Emergency Use Authorization in the U.S.

LivePerson (Nasdaq: LPSN), a leader in Conversational AI, is set to participate in three upcoming investor conferences. The events include the Morgan Stanley Technology, Media and Telecom Conference on March 4, the Jefferies Virtual Enterprise Communications Summit on March 10, and the 33rd Annual Roth Conference on March 16. Presentations will feature Rob LoCascio, CEO, and John Collins, CFO. Interested investors can access presentation copies on the company's investor relations website.

LivePerson (LPSN) reported its fourth quarter 2020 financial results, showcasing a total revenue of $102.1 million, a 29% year-over-year increase. B2B revenue reached $94.1 million, while consumer operations rose to $8.1 million. For the full year, revenue was $366.6 million, a 26% increase. The company signed 128 deals in Q4, including 10 seven-figure contracts. Despite a net loss of $13.3 million or $0.20 per share, adjusted EBITDA improved significantly to $18.2 million. LivePerson targets $458-466 million revenue for 2021, reflecting robust demand for its AI solutions.

LivePerson (Nasdaq: LPSN) has launched AI Annotator, a tool designed to automate brand-consumer conversations swiftly by leveraging agent expertise. This innovation aims to streamline the tuning process of Conversational AI, traditionally a lengthy task requiring expensive data science resources. With AI Annotator, agents can quickly identify and suggest improvements, significantly reducing optimization time. The tool is integrated into LivePerson's Conversational Cloud, enhancing customer interactions across various messaging platforms. This development could potentially lead to higher sales conversion rates and reduced operational costs.

LivePerson, Inc. (Nasdaq: LPSN) will release its fourth quarter financial results on February 25, 2021, after market close. CEO Robert LoCascio and CFO John Collins will discuss the results in a conference call at 5:00 p.m. Eastern Time. Interested participants can join via telephone or through the company's investor relations website. The call will be available for replay until March 11, 2021. Serving 18,000 customers, LivePerson continues to innovate in the conversational AI space, recognized on Fast Company's Most Innovative Companies list.

LivePerson (Nasdaq: LPSN) reported record-high conversation volumes during the 2020 holiday season, fueled by a shift toward conversational commerce due to COVID-19. Key highlights include a 200% year-over-year increase in peak conversation volume during Cyber Weekend and a 186% rise on Cyber Monday. The findings suggest a permanent consumer preference for messaging over traditional shopping, as brands like a major bank and a leading beauty brand saw significant increases in engagement. CEO Robert LoCascio emphasized the lasting connections created through conversational commerce.

LivePerson, Inc. (LPSN) announced the pricing of $450 million in 0% Convertible Senior Notes due 2026, targeting qualified institutional buyers. An additional $67.5 million may be purchased by initial buyers. The offering's net proceeds are expected to be around $439.6 million, with $40.1 million allocated to capped call transactions. The Notes will convert into shares of LivePerson stock at an initial price of $75.23, a 42.5% premium over the recent closing price. Closing is expected on December 4, 2020.