Welcome to our dedicated page for Liveperson news (Ticker: LPSN), a resource for investors and traders seeking the latest updates and insights on Liveperson stock.
LivePerson Inc (NASDAQ: LPSN) is a software publisher in the information sector focused on enterprise conversational AI and digital transformation. The LPSN news feed on Stock Titan aggregates company announcements, earnings releases, product updates, capital structure developments, and governance changes drawn from LivePerson’s own disclosures and regulatory filings.
In recent communications, LivePerson has described itself as a leader in predictable and trusted conversational AI. News coverage frequently highlights its Conversational Cloud platform, which connects major brands with millions of consumers and powers nearly a billion interactions each month. Articles also follow new product launches such as Conversation Simulator, a testing and analysis environment that uses synthetic customers to de-risk generative AI deployments and train both AI and human agents.
Investors tracking LPSN can expect regular updates on quarterly financial results, including revenue composition between hosted services and professional services, trends in customer cancellations and downsells, and non-GAAP metrics like adjusted EBITDA. The company often pairs its results with guidance ranges and commentary from management on its financial foundation, refinancing efforts, and strategic priorities.
Another important stream of LivePerson news involves financing and balance sheet actions. In 2025, the company announced a multi-year deleveraging effort culminating in a strategic refinancing and a privately negotiated exchange of its 0% Convertible Senior Notes due 2026 for a mix of cash, new secured notes due 2029, common equity, and Series B preferred stock. News items also cover related corporate actions such as a 1-for-15 reverse stock split and changes to authorized share counts.
Governance and board composition are additional themes. Recent releases have detailed the appointments of directors Ryan Vardeman and Nathan “Tripp” Lane, who bring experience in finance, technology, and corporate strategy. For investors and analysts, following LPSN news provides insight into how LivePerson is evolving its AI platform, managing its capital structure, and responding to market and regulatory developments over time.
LivePerson (Nasdaq: LPSN) has entered an agreement to exchange $146 million of its 2026 Convertible Senior Notes for $100 million of 2029 Convertible Senior Secured Notes with Lynrock Lake Master Fund LP. Additionally, Lynrock commits to providing $100 million in new capital through additional New Notes, with $50 million immediately and another $50 million within six months on request. This transaction aims to improve LivePerson's capital structure by capturing discounts on existing notes, extending debt maturity, and raising new capital for further deleveraging. The New Notes will be secured and guaranteed by certain company subsidiaries, and Lynrock will receive 10-year warrants for 11% of LivePerson’s common stock at $0.75 per share. The transaction is expected to close by the end of May.
Avaya and LivePerson have announced a new partnership to provide a unified omnichannel solution, integrating voice, digital, and AI capabilities for personalized customer experiences. This collaboration aims to accelerate enterprise digital transformation with market-leading digital and AI capabilities without disrupting existing operations. The partnership will offer Advanced Digital and Unified Insights Capabilities to drive accelerated time-to-value and reduce risks using AI for customer experience.
LivePerson, Inc. (Nasdaq: LPSN) reported recent grants of equity-based incentive awards under the Inducement Plan for new hires. The grants included 22 grants of restricted stock units (RSUs) totaling 1,367,572 shares of Common Stock. These awards were made between June 1, 2023, and April 30, 2024. The RSUs vest over 4 years or 2 years, depending on the grant date, subject to continued employment.
LivePerson, Inc. (NASDAQ: LPSN) announced total revenue of $85.1M for Q1 2024, above the high end of their guidance range, and adjusted EBITDA above the midpoint of their guidance range. Despite a 20.9% decrease in revenue due to customer churn and exiting non-core business lines, the company signed 40 deals in total, showing progress in key transformation areas. CEO John Sabino highlighted improvements in go-to-market leadership, operations, product integration, and deleveraging efforts. CFO John Collins emphasized a rightsized cost structure and a solid foundation for profitable growth. The company reported a net loss of $35.6 million for Q1 2024, with adjusted operating loss of $7.7 million. Adjusted EBITDA for Q1 2024 was $0.5 million, a turnaround from a loss in Q1 2023. Cash balance was $127.1 million at the end of Q1 2024, down from $210.8 million at the end of Q4 2023, after repaying the 2024 Notes in full.
LivePerson has been recognized as a Leader in G2 Grid® reports for Bot Platforms, Chatbots, Conversational Marketing, and Live Chat based on user reviews. The company also achieved best-in-class rankings in implementation and usability indices across AI and digital customer conversation categories.
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