LivePerson develops conversational AI software for enterprise customer experience, with news centered on its Conversational Cloud and Syntrix platforms. Company updates cover digital customer conversations, AI agent evaluation, live agent training, agent-workspace integrations and orchestration across CRM, CCaaS and browser-based applications.
Recurring announcements also address quarterly operating results, recurring revenue trends, customer wins and renewals, cost-structure and balance-sheet actions, Google Cloud-related platform work, partnerships such as LivePerson Sync with Coral Active, and board or governance changes.
LivePerson has been recognized as a Leader in G2 Grid® reports for Bot Platforms, Chatbots, Conversational Marketing, and Live Chat based on user reviews. The company also achieved best-in-class rankings in implementation and usability indices across AI and digital customer conversation categories.
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