Marchex Expands Investor Relations Program, Engages PondelWilkinson to Broaden Investor Outreach

Marchex hires PondelWilkinson to expand investor outreach as it integrates Archenia and promotes its broader AI-driven customer acquisition platform.

Rhea-AI Summary

Marchex (MCHX) has engaged investor relations and strategic communications firm PondelWilkinson to support an expanded investor relations program aimed at increasing institutional investor engagement and broadening awareness of its growth strategy.

The initiative follows Marchex’s acquisition of Archenia, which extended the business from conversational analytics into customer acquisition, qualification and measurable business outcomes. The combined company is focused on applying its AI-powered conversation and customer acquisition platform across existing and new customers to drive revenue growth and operating leverage. PondelWilkinson will advise on investor relations strategy, communications, and outreach to institutional investors, analysts and the wider investment community.

Market Context

MCHX had risen 10.32% on the prior daily close before publication; this announcement followed the Ar...

Analysis

MCHX had risen 10.32% on the prior daily close before publication; this announcement followed the Archenia acquisition and concerned investor-relations outreach rather than a reported operating or financial result.

Historical Context

1 past event · Latest: Jul 16

1 event

1. Jul 16

   Archenia acquisition

   24h Move

   +7.6%

   Acquisition completed, combining Marchex analytics with Archenia customer acquisition capabilities.

24h Move is the share-price change in the day after each event; other market factors may also have contributed.

Key Terms

natural-language analytics, automated decisioning, prescriptive analytics, omnichannel intelligence, +1 more

5 terms

natural-language analytics technical

"AI-verified qualification, natural-language analytics, and automated decisioning capabilities"

Natural-language analytics uses computer programs to read and measure meaning and tone in written or spoken text—such as news, earnings calls, regulatory filings, and social media—turning words into numbers and patterns. For investors it acts like a fast, automated scanner that highlights market mood, emerging risks or opportunities, and recurring themes that would be hard to spot by reading everything manually, helping inform trading, valuation and risk decisions.

automated decisioning technical

"natural-language analytics, and automated decisioning capabilities"

Automated decisioning is the use of software, algorithms and rule engines to make routine business decisions—such as approving loans, routing customer inquiries, pricing products, or triggering trades—without direct human intervention. It matters to investors because it can materially change a company’s speed, cost structure, scalability, consistency and regulatory or operational risk; think of it as replacing a human clerk with a rulebook that runs at computer speed.

prescriptive analytics technical

"The combination of Marchex's prescriptive analytics and omnichannel intelligence"

Prescriptive analytics uses data and models to recommend specific actions a business should take to reach desired outcomes, like a GPS that not only shows traffic but tells you which route to take and when to leave. For investors, it matters because companies that apply prescriptive analytics can make faster, better decisions about pricing, operations, marketing and risk, which can improve profits, cut costs and make future performance more predictable.

omnichannel intelligence technical

"prescriptive analytics and omnichannel intelligence with Archenia's AI-verified"

A software and data approach that collects, combines, and analyzes customer interactions across all sales and communication channels—online, mobile, in-store, call centers and third-party platforms—to create a single view of behavior and performance. For investors, omnichannel intelligence matters because it helps companies allocate marketing and operations spending more precisely, measure which channels drive revenue or cost, and forecast sales and customer retention more reliably, like a traffic control center coordinating many roads into one picture.

machine-learning models technical

"real-time AI signals, machine-learning models, and deep vertical market expertise"

Machine-learning models are computer programs that learn patterns from historical data to make predictions or decisions, improving as they process more examples—like a cook refining a recipe by tasting feedback. Investors pay attention because these models can boost revenue or cut costs by automating tasks, spotting market trends, or personalizing products, but their mistakes, biased outputs, or poor data can create operational and reputational risks that affect a company’s value.

AI-generated analysis. How Rhea-AI works. Not financial advice.

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Initiative follows Archenia acquisition and Marchex’s evolution into a comprehensive AI-driven customer acquisition and outcome optimization platform

SEATTLE, Sept. 22, 2026 (GLOBE NEWSWIRE) -- Marchex, Inc. (NASDAQ: MCHX) (“Marchex” or the “Company”), a vertically focused, AI-driven conversation analytics, customer acquisition and optimization company, today announced that it has engaged investor relations and strategic communications firm PondelWilkinson to support an expanded investor relations program focused on increasing institutional investor engagement and broadening awareness of the Company’s growth strategy.

The initiative comes as Marchex enters a new phase following its acquisition of Archenia, which expanded the Company’s capabilities beyond conversational analytics to include customer acquisition, qualification and measurable business outcomes. The combined company is focused on leveraging its AI-powered platform across existing and new customers to drive revenue growth and operating leverage.

“The combination of Marchex and Archenia creates a broader platform and expands our opportunity to deliver measurable value throughout the customer acquisition journey,” said Russell Horowitz, Chairman of Marchex. “As we execute our strategy, we believe it is important to expand awareness of Marchex among institutional investors and analysts and to effectively communicate the potential for growth, customer expansion and increased operating leverage. PondelWilkinson brings extensive experience working with emerging growth companies and will be an important partner in that effort.”

PondelWilkinson will advise Marchex on investor relations strategy and communications and support the Company’s outreach to institutional investors, analysts and other members of the investment community.

“Marchex has evolved from an analytics provider into an AI-driven platform that connects customer insights to actions and measurable business outcomes,” said Todd Kehrli, partner at PondelWilkinson. “The addition of Archenia significantly expands the solutions Marchex can deliver across the customer acquisition and conversion process, and creates meaningful opportunities to deepen relationships with its existing customer base. We look forward to helping Marchex communicate that evolution and its growth opportunities to a larger group of investors.”

About Marchex

Marchex and Archenia together harness proprietary AI-powered conversational intelligence and advanced customer acquisition technologies to transform consumer intent into actionable, outcome-driven business results. The combination of Marchex's prescriptive analytics and omnichannel intelligence with Archenia's AI-verified qualification, natural-language analytics, and automated decisioning capabilities creates a highly differentiated customer acquisition and optimization technology platform.

Leveraging real-time AI signals, machine-learning models, and deep vertical market expertise, the Company identifies consumer intent, improves qualification accuracy, and delivers verified outcomes such as high-intent conversations, appointments, and sales. Serving market-leading companies across major verticals including automotive, insurance, home services, healthcare, and advertising/media, Marchex empowers organizations to optimize customer engagement and drive revenue growth through AI-driven insights, actions, and outcomes.

Please visit www.marchex.com, www.marchex.com/blog, or @marchex on X, where Marchex discloses material information from time to time about the Company, its financial information, and its business.

About PondelWilkinson

Trusted advisors in investor relations and strategic public relations for more than 50 years, PondelWilkinson helps established and emerging publicly traded, pre-public and private companies navigate Wall Street and Main Street with narratives that inform, inspire and influence. The firm has offices in New York, Connecticut, and Los Angeles, serving companies in multiple sectors worldwide. More information on PondelWilkinson can be found by visiting https://www.pondel.com/ or following the company on LinkedIn and X.

For further information, contact:
Marchex Investor Relations
Email: ir@marchex.com