NICE Reports Accelerated Total Revenue Growth of 16% and Cloud Revenue Growth of 32% for the Second Quarter of 2021
08/05/2021 - 05:30 AM
NICE (NASDAQ: NICE) today announced results for the second quarter ended June 30, 2021.
Second Quarter 2021 Financial Highlights
GAAP
Non-GAAP
Revenue of $456 million , growth of 16% year-over-year
Revenue of $459 million , growth of 16% year-over-year
Cloud revenue of $243 million , growth of 32% year-over-year
Cloud revenue of $246 million , growth of 32% year-over-year
Gross margin of 67.0% compared to 65.5% last year
Gross margin of 72.2% compared to 71.0% last year
Operating income of $64 million compared to $56 million last year, growth of 14% year-over-year
Operating income of $129.6 million compared to $111.4 million last year, growth of 16%
Operating margin of 14.0% compared to 14.3% last year
Operating margin of 28.2% , compared to 28.2% last year
Diluted EPS of $0.67 versus $0.68 last year, decrease of 1%
Diluted EPS of $1.57 versus $1.37 last year, growth of 15%
Operating cash flow increased 37% year-over-year to $81.4 million
“We are very pleased with the accelerated top line growth of 16% in the second quarter, which is a result of the combination of robust cloud growth and cloud revenue increasing to more than 50% of our total revenue,” said Barak Eilam, CEO of NICE. “The strong second quarter financial results in all key metrics are being driven by solid execution in cloud, digital and AI, continued success with CXone in large enterprises and rapid growth in international markets.”
Mr. Eilam continued, “While the cloudification of our market continues to speed up, the expansion to full digital CX represents an additional significant opportunity for NICE. With the investments we made in digital CX both organically and through acquisitions over the past 18 months, we have evolved CXone into a complete digital CX platform with a unique set of solutions that can now cover the entire customer journey across all customer touchpoints, including more than 35 digital channels. Digital transformation is still in the very early stages, and as the clear market leader, we believe we will achieve the same outstanding success in digital as we have in cloud.”
GAAP Financial Highlights for the Second Quarter Ended June 30:
Revenues: Second quarter 2021 total revenues increased 16.0% to $456.0 million compared to $393.2 million for the second quarter of 2020.
Gross Profit: Second quarter 2021 gross profit and gross margin increased to $305.5 million and 67.0% , respectively, compared to $257.4 million and 65.5% , respectively, for the second quarter of 2020.
Operating Income: Second quarter 2021 operating income increased 14.0% to $64.0 million compared to $56.1 million , for the second quarter of 2020. Second quarter operating margin decreased to 14.0% compared to 14.3% , for the second quarter of 2020.
Net Income: Second quarter 2021 net income totaled $44.4 million compared to $44.6 for the second quarter of 2020. Net income margin decreased to 9.7% compared to 11.3% for the second quarter of 2020.
Fully Diluted Earnings Per Share: Fully diluted earnings per share for the Second quarter of 2021 decreased to $0.67, compared to $0.68 in the second quarter of 2020.
Operating Cash Flow and Cash Balance: Second quarter 2021 operating cash flow was $81.4 million . In the second quarter, $340 thousand was used for share repurchases. As of June 30, 2021, total cash and cash equivalents, short and long term investments were $1,407.7 million , and total debt was $613.1 million .
Non-GAAP Financial Highlights for the Second Quarter Ended June 30:
Revenues: Second quarter 2021 Non-GAAP total revenues increased 16.0% to $458.9 million compared to $395.1 million for the second quarter of 2020.
Gross Profit: Second quarter 2021 Non-GAAP gross profit and gross margin increased to $331.5 million and 72.2% , respectively, compared to $280.5 million and 71.0% , respectively, for the second quarter of 2020.
Operating Income: Second quarter 2021 Non-GAAP operating income increased 16.4% to $129.6 million compared to $111.4 million for the second quarter of 2020. Non-GAAP operating margin was 28.2% , compared to 28.2% last year.
Net Income: Second quarter 2021 Non-GAAP net income increased 16% to $104.3 million from $89.9 million for the second quarter of 2020. Non-GAAP net income margin was 22.7% , compared to 22.7% last year.
Fully Diluted Earnings Per Share: Second quarter 2021 Non-GAAP fully diluted earnings per share increased 14.6% to $1.57, compared to $1.37 for the second quarter of 2020.
Third Quarter and Full Year 2021 Guidance:
Third Quarter 2021:
$460 million to $470 million .
$1.51 t o $1.61.
Raising Full Year 2021 Guidance:
$1,835 million to $1,855 million (higher than the previous guidance range of $1,800 million to $1,820 million ).
$6.26 t o $6.46 (higher than the previous guidance range of $6.19 t o $6.39).
Quarterly Results Conference Call
NICE management will host its earnings conference call today August 5th , 2021 at 8:30 AM ET, 13:30 GMT, 15:30 Israel, to discuss the results and the company's outlook. To participate in the call, please dial into the following numbers: United States 1-877-300-8521 or +1-412-317-6026, United Kingdom 0-800-279-9489, Israel 1-809-213-284.
The call will be webcast live on the Company’s website at https://www.nice.com/investor-relations/upcoming-event .
Non-GAAP financial measures are included in this press release. Non-GAAP financial measures consist of GAAP financial measures adjusted to exclude share-based compensation, amortization of acquired intangible assets, acquisition related expenses, amortization of discount on debt and loss from extinguishment of debt and the tax effect of the Non-GAAP adjustments. Business combination accounting rules require the recognition of a legal performance obligation related to a revenue arrangement of an acquired entity as a liability. The amount assigned to such liability should be based on its fair value at the date of acquisition. The Non-GAAP adjustment for a revenue arrangement is intended to reflect the full amount of such revenue. The Company believes that these Non-GAAP financial measures, used in conjunction with the corresponding GAAP measures, provide investors with useful supplemental information about the financial performance of our business. We believe Non-GAAP financial measures are useful to investors as a measure of the ongoing performance of our business. Our management regularly uses our supplemental Non-GAAP financial measures internally to understand, manage and evaluate our business and to make financial, strategic and operating decisions. These Non-GAAP measures are among the primary factors management uses in planning for and forecasting future periods. Our Non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP measures and should be read only in conjunction with our consolidated financial statements prepared in accordance with GAAP. These Non-GAAP financial measures may differ materially from the Non-GAAP financial measures used by other companies. Reconciliation between results on a GAAP and Non-GAAP basis is provided in a table immediately following the Consolidated Statements of Income. The Company provides guidance only on a Non-GAAP basis. A reconciliation of guidance from a GAAP to Non-GAAP basis is not available due to the unpredictability and uncertainty associated with future events that would be reported in GAAP results and would require adjustments between GAAP and Non-GAAP financial measures, including the impact of future possible business acquisitions. Accordingly, a reconciliation of the guidance based on Non-GAAP financial measures to corresponding GAAP financial measures for future periods is not available without unreasonable effort.
About NICE
NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com .
Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE. All other marks are trademarks of their respective owners. For a full list of NICE' marks, please see: http://www.nice.com/nice-trademarks .
Forward-Looking Statements
This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. In some cases, forward-looking statements may be identified by words such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” and similar expressions. Forward-looking statements are based on the current beliefs, expectations and assumptions of the Company’s management regarding the future of the Company’s business, future plans and strategies, projections, anticipated events and trends, the economy and other future conditions. Examples of forward-looking statements include guidance regarding the Company’s revenue and earnings and the growth of our cloud, analytics and artificial intelligence business.
Forward looking statements are inherently subject to significant economic, competitive and other uncertainties and contingencies, many of which are beyond the control of management. The Company cautions that these statements are not guarantees of future performance, and investors should not place undue reliance on them. There are or will be important known and unknown factors and uncertainties that could cause actual results to differ materially from those expressed or implied in the forward-looking statements. These factors, include, but are not limited to, risks associated with changes in economic and business conditions, competition, successful execution of the Company’s growth strategy, success and growth of the Company’s cloud Software-as-a-Service business, difficulties in making additional acquisitions or effectively integrating acquired operations, products, technologies and personnel, the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners, rapidly changing technology, cyber security attacks or other security breaches against the Company, privacy concerns and legislation impacting the Company’s business, changes in currency exchange rates and interest rates, the effects of additional tax liabilities resulting from our global operations, uncertainty related to COVID-19 and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the “SEC”).
You are encouraged to carefully review the section entitled “Risk Factors” in our latest Annual Report on Form 20-F and our other filings with the SEC for additional information regarding these and other factors and uncertainties that could affect our future performance. The forward-looking statements contained in this presentation speak only as of the date hereof, and the Company undertakes no obligation to update or revise them, whether as a result of new information, future developments or otherwise, except as required by law.
###
NICE LTD. AND SUBSIDIARIES
CONDENSED CONSOLIDATED BALANCE SHEETS
U.S. dollars in thousands
June 30,
December 31,
2021
2020
Unaudited
Audited
ASSETS
CURRENT ASSETS:
Cash and cash equivalents
$
343,452
$
442,267
Short-term investments
1,064,290
1,021,613
Trade receivables
331,493
303,100
Prepaid expenses and other current assets
169,642
175,340
Total current assets
1,908,877
1,942,320
LONG-TERM ASSETS:
Property and equipment, net
143,014
137,785
Deferred tax assets
35,133
32,735
Other intangible assets, net
349,924
366,003
Operating lease right-of-use assets
91,647
97,162
Goodwill
1,595,613
1,503,252
Other long-term assets
180,125
153,660
Total long-term assets
2,395,456
2,290,597
TOTAL ASSETS
$
4,304,333
$
4,232,917
LIABILITIES AND SHAREHOLDERS' EQUITY
CURRENT LIABILITIES:
Trade payables
$
40,850
$
33,132
Deferred revenues and advances from customers
327,955
311,851
Current maturities of operating leases
21,372
22,412
Debt
187,866
259,881
Accrued expenses and other liabilities
409,992
417,174
Total current liabilities
988,035
1,044,450
LONG-TERM LIABILITIES:
Deferred revenues and advances from customers
73,197
36,295
Operating leases
86,389
92,262
Deferred tax liabilities
18,396
32,109
Debt
425,284
421,337
Other long-term liabilities
17,514
17,980
Total long-term liabilities
620,780
599,983
SHAREHOLDERS' EQUITY
Nice Ltd's equity
2,672,128
2,563,910
Non-controlling interests
23,390
24,574
Total shareholders' equity
2,695,518
2,588,484
TOTAL LIABILITIES AND SHAREHOLDERS' EQUITY
$
4,304,333
$
4,232,917
NICE LTD. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF INCOME
U.S. dollars in thousands (except per share amounts)
Quarter ended
Year to date
June 30,
June 30,
2021
2020
2021
2020
Unaudited
Unaudited
Unaudited
Unaudited
Revenue:
Cloud
$
242,724
$
183,944
$
470,805
$
356,572
Services
167,133
170,979
328,924
344,171
Product
46,174
38,257
111,323
102,865
Total revenue
456,031
393,180
911,052
803,608
Cost of revenue:
Cloud
99,172
80,523
192,754
160,991
Services
46,882
50,037
95,816
103,550
Product
4,453
5,173
9,799
11,277
Total cost of revenue
150,507
135,733
298,369
275,818
Gross profit
305,524
257,447
612,683
527,790
Operating expenses:
Research and development, net
62,218
53,756
121,373
106,537
Selling and marketing
126,195
107,155
254,754
216,776
General and administrative
53,133
40,398
106,105
89,511
Total operating expenses
241,546
201,309
482,232
412,824
Operating income
63,978
56,138
130,451
114,966
Financial and other expense/(income), net
9,062
(423)
12,456
1,227
Income before tax
54,916
56,561
117,995
113,739
Taxes on income
10,515
11,956
21,383
23,020
Net income
$
44,401
$
44,605
$
96,612
$
90,719
Less: net loss attributable to non-controlling interests
380
182
383
266
Net income attributable to NICE Ltd.'s shareholders
$
44,781
$
44,787
$
96,995
$
90,985
Earnings per share:
Basic
$
0.70
$
0.71
$
1.53
$
1.45
Diluted
$
0.67
$
0.68
$
1.45
$
1.39
Weighted average shares outstanding:
Basic
63,108
62,638
63,096
62,557
Diluted
66,512
65,633
66,618
65,484
NICE LTD. AND SUBSIDIARIES
RECONCILIATION OF GAAP TO NON-GAAP RESULTS
U.S. dollars in thousands (except per share amounts)
Quarter ended
Year to date
June 30,
June 30,
2021
2020
2021
2020
GAAP revenues
$
456,031
$
393,180
$
911,052
$
803,608
Valuation adjustment on acquired deferred cloud revenue
2,773
1,950
4,596
2,729
Valuation adjustment on acquired deferred services revenue
60
-
166
-
Valuation adjustment on acquired deferred product revenue
-
-
-
-
Non-GAAP revenues
$
458,864
$
395,130
$
915,814
$
806,337
GAAP cost of revenue
$
150,507
$
135,733
$
298,369
$
275,818
Amortization of acquired intangible assets on cost of cloud
(18,211)
(16,064)
(35,727)
(31,622)
Amortization of acquired intangible assets on cost of services
(1,226)
(1,497)
(2,451)
(3,019)
Amortization of acquired intangible assets on cost of product
(287)
(1,125)
(570)
(2,259)
Valuation adjustment on acquired deferred cost of cloud
26
244
51
537
Cost of cloud revenue adjustment (1)
(1,676)
(948)
(3,170)
(1,792)
Cost of services revenue adjustment (1)
(1,646)
(1,680)
(4,081)
(3,280)
Cost of product revenue adjustment (1)
(126)
(68)
(251)
(136)
Non-GAAP cost of revenue
$
127,361
$
114,595
$
252,170
$
234,247
GAAP gross profit
$
305,524
$
257,447
$
612,683
$
527,790
Gross profit adjustments
25,979
23,088
50,961
44,300
Non-GAAP gross profit
$
331,503
$
280,535
$
663,644
$
572,090
GAAP operating expenses
$
241,546
$
201,309
$
482,232
$
412,824
Research and development (1,2)
(4,111)
(2,373)
(8,168)
(4,988)
Sales and marketing (1,2)
(6,911)
(8,797)
(17,819)
(14,062)
General and administrative (1,2)
(18,688)
(11,340)
(31,375)
(24,174)
Amortization of acquired intangible assets
(9,952)
(9,650)
(19,660)
(19,455)
Valuation adjustment on acquired deferred commission
55
36
108
71
Non-GAAP operating expenses
$
201,939
$
169,185
$
405,318
$
350,216
NICE LTD. AND SUBSIDIARIES
RECONCILIATION OF GAAP TO NON-GAAP RESULTS
(continued)
U.S. dollars in thousands (except per share amounts)
Quarter ended
Year to date
June 30,
June 30,
2021
2020
2021
2020
GAAP financial and other expense, net
$
9,062
$
(423)
$
12,456
$
1,227
Amortization of discount on debt and loss from extinguishment of debt
(10,811)
(2,532)
(14,937)
(4,874)
Non-GAAP financial and other income, net
$
(1,749)
$
(2,955)
$
(2,481)
$
(3,647)
GAAP taxes on income
$
10,515
$
11,956
$
21,383
$
23,020
Tax adjustments re non-GAAP adjustments
16,529
12,499
32,343
24,790
Non-GAAP taxes on income
$
27,044
$
24,455
$
53,726
$
47,810
GAAP net income
$
44,401
$
44,605
$
96,612
$
90,719
Valuation adjustment on acquired deferred revenue
2,833
1,950
4,762
2,729
Valuation adjustment on acquired deferred cost of cloud revenue
(26)
(244)
(51)
(537)
Amortization of acquired intangible assets
29,676
28,336
58,408
56,355
Valuation adjustment on acquired deferred commission
(55)
(36)
(108)
(71)
Share-based compensation (1)
31,251
25,206
62,957
46,851
Acquisition related expenses (2)
1,907
-
1,907
1,581
Amortization of discount on debt and loss from extinguishment of debt
10,812
2,532
14,937
4,874
Tax adjustments re non-GAAP adjustments
(16,529)
(12,499)
(32,343)
(24,790)
Non-GAAP net income
$
104,270
$
89,850
$
207,081
$
177,711
GAAP diluted earnings per share
$
0.67
$
0.68
$
1.45
$
1.39
Non-GAAP diluted earnings per share
$
1.57
$
1.37
$
3.11
$
2.71
Shares used in computing GAAP diluted earnings per share
66,512
65,633
66,618
65,484
Shares used in computing non-GAAP diluted earnings per share
66,512
65,633
66,618
65,484
NICE LTD. AND SUBSIDIARIES
RECONCILIATION OF GAAP TO NON-GAAP RESULTS (continued)
U.S. dollars in thousands
(1)
Share-based Compensation
Quarter ended
Year to date
June 30,
June 30,
2021
2020
2021
2020
Cost of cloud revenue
$
1,676
$
948
$
3,170
$
1,792
Cost of services revenue
1,646
1,680
4,081
3,280
Cost of product revenue
126
68
251
136
Research and development
4,111
2,373
8,168
4,988
Sales and marketing
6,911
8,797
17,819
13,974
General and administrative
16,781
11,340
29,468
22,681
$
31,251
$
25,206
$
62,957
$
46,851
(2)
Acquisition related expenses
Quarter ended
Year to date
June 30,
June 30,
2021
2020
2021
2020
Research and development
$
-
$
-
$
-
$
-
Sales and marketing
-
-
-
88
General and administrative
1,907
-
1,907
1,493
$
1,907
$
-
$
1,907
$
1,581
NICE LTD. AND SUBSIDIARIES
CONSOLIDATED CASH FLOW STATEMENTS
U.S. dollars in thousands
Quarter ended
Year to date
June 30,
June 30,
2021
2020
2021
2020
Unaudited
Unaudited
Unaudited
Unaudited
Operating Activities
Net income
$
44,402
$
44,605
$
96,613
$
90,719
Depreciation and amortization
45,911
45,601
90,835
89,651
Stock based compensation
30,979
25,064
62,434
46,632
Amortization of premium and discount and accrued interest on marketable securities
2,066
(3,618)
5,997
(2,870)
Deferred taxes, net
(16,207)
(678)
(17,065)
(9,870)
Changes in operating assets and liabilities:
Trade Receivables
(2,783)
14,134
(22,467)
14,793
Prepaid expenses and other assets
(14,103)
(20,677)
(24,963)
(34,768)
Trade payables
(4,912)
(13,283)
4,792
(805)
Accrued expenses and other current liabilities
(11,064)
(33,357)
(12,429)
(21,460)
Operating lease right-of-use assets, net
4,442
4,363
8,923
8,512
Deferred revenue
(3,843)
(415)
48,060
38,098
Operating lease liabilities
(4,778)
(4,132)
(10,475)
(9,689)
Amortization of discount on debt
3,513
2,532
7,612
4,875
Loss from extinguishment of debt
7,298
-
7,298
-
Other
519
(558)
515
585
Net cash provided by operating activities
81,440
59,581
245,680
214,403
Investing Activities
Purchase of property and equipment
(10,631)
(7,823)
(12,960)
(17,456)
Purchase of Investments
(70,442)
(69,061)
(223,748)
(154,488)
Proceeds from Investments
112,527
78,980
167,104
164,865
Capitalization of software development costs
(11,159)
(9,912)
(21,275)
(19,199)
Proceeds from business and asset acquisitions adjustments
-
-
444
-
Payments for business and asset acquisitions, net of cash acquired
(129,306)
-
(129,306)
(50,836)
Net cash used in investing activities
(109,011)
(7,816)
(219,741)
(77,114)
Financing Activities
Proceeds from issuance of shares upon exercise of share options
2,083
5,865
2,375
7,349
Purchase of treasury shares
(340)
(3,531)
(44,562)
(27,601)
Dividends paid to noncontrolling interest
(801)
-
(801)
-
Capital Lease payments
-
(15)
-
(177)
Repayment of debt
(82,814)
-
(82,814)
-
Net cash provided by/(used in) financing activities
(81,872)
2,319
(125,802)
(20,429)
Effect of exchange rates on cash and cash equivalents
1,767
902
1,048
(1,085)
Net change in cash and cash equivalents
(107,676)
54,986
(98,815)
115,775
Cash and cash equivalents, beginning of period
$
451,128
$
289,112
$
442,267
$
228,323
Cash and cash equivalents, end of period
$
343,452
$
344,098
$
343,452
$
344,098
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