Welcome to our dedicated page for Servicenow news (Ticker: NOW), a resource for investors and traders seeking the latest updates and insights on Servicenow stock.
ServiceNow, Inc. develops SaaS workflow automation and AI platform software for enterprise operations. News about NOW commonly covers the ServiceNow AI Platform, AI Control Tower, Build Agent, ServiceNow Studio, Context Engine, Workflow Data Fabric, and workflow products used across IT, security operations, customer service, human resources, procurement, supply chain, and application development.
Company updates also center on enterprise AI governance, agentic workflows, data integration, and partner integrations with cloud, consulting, technology, logistics, and device-management providers. Recurring items include product launches, marketplace activity, customer and partner programs, acquisition-related technology additions, financial results, credit facilities, share repurchases, and governance changes.
ServiceNow (NYSE: NOW) and Fiserv announced an expanded strategic commitment to scale Now Assist across Fiserv’s Financial Services Operations (FSO) and IT Service Management (ITSM).
The deployment, expected in Q1 2026, aims to embed AI into workflows to improve resiliency, detect anomalies earlier, speed incident resolution, and raise client satisfaction across Fiserv’s payments and financial-technology operations.
ServiceNow (NYSE: NOW) and Anthropic announced a collaboration to integrate Anthropic Claude models into the ServiceNow AI Platform to power Build Agent, industry agentic workflows, and internal productivity tools.
Key metrics: deployment to >29,000 employees, up to 95% seller prep reduction, targeting 50% faster implementation, and support for >80 billion workflows annually.
ServiceNow (NYSE: NOW) reported strong Q4 2025 and full‑year results with Q4 subscription revenue $3,466M (+21% YoY) and total Q4 revenue $3,568M (+20.5% YoY). cRPO was $12.85B (+25% YoY) and RPO $28.2B (+26.5% YoY).
The board authorized an additional $5B buyback and plans an imminent $2B accelerated share repurchase. Now Assist ACV more than doubled in Q4; Moveworks acquisition closed Dec 15, 2025; Armis and Veza deals are expected to close in 2026.
ServiceNow (NYSE: NOW) expanded its relationship with Panasonic Avionics to replace siloed legacy CRM and billing systems with ServiceNow CRM, Now Assist, Aria Billing Cloud integration, and Tenon Marketing Automation. The platform will unify sales, service, marketing, and billing to support 300+ airlines with real-time customer insights and AI-driven workflows across IT, service, engineering, and HR.
This modernization aims to speed sales-to-order fulfillment, enable AI case resolution, and provide end-to-end lead-to-cash visibility and automation.
ServiceNow (NYSE: NOW) announced on Jan 20, 2026 a redesigned global Partner Program to accelerate partner-built AI agents and expand the ServiceNow Store as a marketplace for partner solutions. Key changes include a reimagined Build Program with tiers (Registered, Select, Premier, Elite) plus a new Access Tier, a unified investment portfolio (Market Development Fund with select 100% reimbursements, Strategic Investment Fund, sell-through and specialization incentives), simplified pricing with a single annual membership fee, and migration of more than 1,000 partners into the revamped program by March 2026. ServiceNow said its partner ecosystem now exceeds 2,700 partners globally to support scaled enterprise AI adoption.
ServiceNow (NYSE: NOW) and OpenAI announced a multi-year strategic collaboration to integrate OpenAI frontier models (including GPT-5.2) into the ServiceNow AI Platform as a preferred intelligence capability.
The deal enables direct customer access to frontier model capabilities, native speech-to-speech voice agents, and faster, scalable AI-powered automation without bespoke development. ServiceNow's AI Control Tower will provide governance, orchestration, and auditable visibility as customers deploy agentic AI across workflows. ServiceNow powers more than 80 billion workflows annually.
ServiceNow (NYSE: NOW) will release fourth-quarter and full-year financial results for the period ended December 31, 2025, after market close on January 28, 2026. A conference call and live webcast to discuss the results will begin at 2:00 p.m. Pacific Time (22:00 GMT) on January 28, 2026.
Dial-in details: North America (888) 330-2455 or international (240) 789-2717 with Passcode 8135305. The live teleconference is available from the event webpage. An audio replay will be posted two hours after the call and remain accessible for 30 days via the investor relations website or replay dial-in numbers with the same passcode.
ServiceNow (NYSE: NOW) announced that Hossein Nowbar has joined as President and Chief Legal Officer effective January 5, 2026. Nowbar brings more than three decades of experience at Microsoft, where he served as Chief Legal Officer and corporate vice president. Russ Elmer will transition from CLO to Special Counsel to provide continuity on legal and corporate matters. Nowbar will oversee global legal, ethics, governance, compliance, risk, ServiceNow.org, sustainability, and corporate and government affairs.
ServiceNow (NYSE: NOW) agreed to acquire Armis for $7.75 billion in cash to expand security coverage across IT, OT, medical devices, and other connected assets. The deal aims to create an AI-native, end-to-end security exposure and operations stack that links real-time asset discovery, threat intelligence, risk prioritization, and automated remediation.
Armis reports $340M ARR with >50% ARR growth and was named a Leader in the 2025 Gartner Magic Quadrant for CPS Protection Platforms. Closing is expected in H2 2026, subject to regulatory approvals.
ServiceNow (NYSE: NOW) completed its acquisition of Moveworks on December 15, 2025, combining ServiceNow's agentic AI and intelligent workflows with Moveworks' front-end AI assistant, enterprise search, and Reasoning Engine. The deal aims to create an AI-native front door for employee engagement, scale AI adoption, and accelerate end-to-end digital workflows across IT, HR, and support.
Key quantified assets: 5.5 million employee users, ~250 mutual customers, Moveworks integrations with 100+ technologies, AI agents resolving 90% of IT and 89% of customer support requests inside ServiceNow, and hundreds of AI experts joining ServiceNow.