ePlus Expands Managed Services and Enhanced Maintenance Support Portfolios for Juniper Networks
Rhea-AI Summary
ePlus (NASDAQ: PLUS) has expanded its Managed Services and Enhanced Maintenance Support offerings to cover the complete Juniper Networks infrastructure. The enhanced solution provides 24x7 monitoring and issue resolution through ePlus' Juniper-certified engineers, along with network wellness tracking via the ePlus executive dashboard.
As a Juniper Networks Authorized Support Center partner, ePlus now offers single-call support for multi-vendor environments, access to US-based certified engineers, quick escalation to Tier 3 Juniper TAC engineers, and dedicated customer success resources. The company maintains the highest level partnership status as a Juniper Global Elite Plus Partner, marking over a decade of collaboration in delivering automated, secure, and scalable network solutions.
Positive
- Partnership expansion with Juniper Networks demonstrates strong business relationship
- 24x7 support availability with certified engineers enhances service quality
- Status as Juniper Global Elite Plus Partner indicates highest level of expertise
- Single-call support for multi-vendor environments simplifies customer experience
Negative
- None.
News Market Reaction
On the day this news was published, PLUS declined 0.10%, reflecting a mild negative market reaction.
Data tracked by StockTitan Argus on the day of publication.
Provides Simplified Operational Support and Increased Visibility Across the Network
As a Juniper Networks Authorized Support Center partner, ePlus' Enhanced Maintenance Support offering now includes Juniper Networks devices, providing customers with:
- Single-call support for multi-vendor environments
- Access to US-based ePlus certified engineers
- Expedient escalation to Tier 3 Juniper Technical Assistance Center (TAC) engineers when needed
- An assigned customer success resource
"We're excited to now have the capability to provide Managed Services and Enhanced Maintenance Support for our customers' full Juniper Networks infrastructure," said Wayne St. Jacques, vice president of Managed Services at ePlus. "These offerings extend the value we are currently delivering with the Juniper Marvis AI virtual network assistant that provides insights across the network. We allow customers to offload the management and daily tasks associated with their heterogeneous network infrastructure, allowing ePlus to act as a trusted extension of their IT teams with an elevated customer experience, faster time to resolution, and decreased risk of down time."
ePlus is a Juniper Global Elite Plus Partner, the highest level of Juniper's partner program designations. For over a decade, ePlus and Juniper have worked together to engineer solutions that remove traditional constraints to deliver automated, secure, and scalable networks, enabling customers to modernize their IT infrastructure and achieve better business outcomes. More information about the partnership and joint offerings can be found at www.eplus.com/juniper.
About ePlus Managed Services
ePlus Managed Services help enterprises proactively control their IT infrastructure and off-load a significant burden of day-to-day IT tasks to optimize operations and manage risk. ePlus has delivered 24x7x365 Managed Services for more than 25 years to a wide range of customers across multiple industry verticals. The company holds multiple differentiating compliance attestations, including SSAE 18 (SOC 1 Type 2) as well as HIPAA attestation and SSAE 18 SOC 2 Type 2 for its cloud-based managed services, and engineers receive Criminal Justice Information Services Level 4 awareness training. For more information about ePlus Managed Services, visit www.eplus.com/services/managed-services.
About ePlus inc.
ePlus is a customer-first, services-led, and results-driven industry leader offering transformative technology solutions and services to provide the best customer outcomes. Offering a full portfolio of solutions, including artificial intelligence, security, cloud and data center, networking and collaboration, as well as managed, consultative and professional services, ePlus works closely with organizations across many industries to successfully navigate business challenges. With a long list of industry-leading partners and more than 2,100 employees, our expertise has been honed over more than three decades, giving us specialized yet broad levels of experience and knowledge. ePlus is headquartered in
ePlus®, Where Technology Means More®, and ePlus products referenced herein are either registered trademarks or trademarks of ePlus inc. in
Forward-Looking Statements
This press release contains information about management's view of ePlus' future expectations, plans and prospects that are not historical facts and may be deemed to be "forward-looking statements." Actual and anticipated future results may vary materially due to certain risks and uncertainties. Certain risks and uncertainties that may affect such "forward-looking statements" are detailed in our reports filed with the Securities and Exchange Commission, especially under the heading "Risk Factors". All information set forth in this press release is current as of the date of this release and ePlus expressly disclaims any duty or obligation to update this information, except as may be required by law.
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SOURCE EPLUS INC.
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